before checking in, i made a special trip to the hotel and asked the room attendant to remove all the toiletries/scented products out of the room which they did NOT do. when I arrived (Friday night), the front desk staff were not particularly pleasant or helpful. i was informed that there was a $100 deposit for "incidentals in case i steal something" I have asthma and scent issues and consequently bring my own linen which is expensive. i had quite alot of luggage etc and when i got to the second floor the room keys did not work so i had to go all the way back downstairs dragging everything behind me. at 11:30 pm after waiting for the a/c to start working, the front desk woman asked me if i tried the thermostat (read:sarcastic) What they should have done is admit to their HVAC problems they were having instead of asking me if i know how to work a thermostat. They finally moved me which meant i had to strip off all my linens and bring them to the next room.the male attendant tried very hard to be helpful and did help me move to the new room. The room i was moved to was smaller and had LESS than what i paid for. In the new room, I asked the male desk attendant to remove all the linen and pillows from one bed and soap etc which he did. Saturday night on returning to the hotel with quite a few things in my hands of course the room card did not work again. Fortunately another guest was kind enough to go to the desk for me since i had not really slept the night before. i made sure that there were notes attached to my account that the linens etc were removed by staff etc as the staff seemed very quick to accuse theft. On check out i asked the male desk attendant if he would like to check my room so i could not be accused of theft or damage or anything else. After driving 4 hours to get home, i arrived to a message from the GM accusing me of stealing the linens including pillows from one bed and was charged $200 That was the last straw. i called the hotel and another girl said oh yeah, i saw the notes... and sent me a copy of the refund. Still no apology, Nothing. Sorry Days Inn. you get a 1 out of 10 and thats only because of Nathan who was polite, hard working and tried very hard to make up for all of the negative aspects at this MOTEL. read more