Super clean hotel- comfy bed, clean beds. Easy check in and wonderful breakfast spread!read more

The house keeping services are horrendous. Multiple days, we had house keeping come by and take all…read moreof our towels without replacements. When we asked for new sheet, they would just make the bed with our existing sheets and not refresh anything. For the price of this hotel, this is a JOKE. I can't imagine how filthy these rooms much actually be if the house keeping is this lousy. Would be interesting to see what a black light would reveal... YUCK

Beautiful views and the restaurant staff was very nice and helpful…read more We stayed at the lodge for 2 days. Our room was not ready and the lady at check in had to contact the cleaning staff over 3 times for our room to see if it was ready. We asked for a non-smoking room due to my husbands asthma issues. The maids had the room doors open and smoking in front of them. The room smelled TERRIBLE. They were covered in a febreeze cologne like shower upon checking in. After a day the room had a mildew mold like smell.

The staff were so accommodating. Our family felt like they rolled out the Red Carpet for us. Over…read moreand above making us welcomed. The setting is majestic. We enjoyed every second of our stay. Thanks to everyone. Our stay was SUPERB! Thank you to everyone involved. M Cooley & Family

Nice retreat! Worth the extra money! Just turn at the big liteup crossing sign and enjoy some great…read moreatmosphere! Clean and a step above anything around!!! This is the place you want to come to get away from it all! If your traveling for work you want to stay here!

1 star for the 2am fire alarm, no staff after 10pm, disconnected after hours # and spotty Wi-Fi. 5…read morestars for my previous stay. I fell in love with the Lodge's elegant furnishings and complimentary snacks in 2019. It was an easy choice when we were in town for a funeral. PROS Free parking and zero street noise. King room has a sofa, Double Queen is large enough for a dance floor! Clean, comfortable & tastefully appointed with natural light, drapes, plush bedding and mini-fridge/freezer stocked with free juice, water, muffins and yogurt. Huge walk-in shower, separate tub, good water pressure and nice toiletries. Lighted closet, cable tv & a cozy fireplace in the lobby. $158 per night. CONS One hanger and 2 washcloths, more were provided upon request. No HBO despite it being advertised & SD TV. Slow Wi-Fi interrupted our shows with a "lost signal" message. Walls so thin it sounded like the guests above us were having a track meet! No housekeeping, no phone in the room or restroom nightlight. Biggest con was being jarred awake at 2am by an ear splitting fire alarm with flashing lights. Last shift ends at 10pm so you're given a phone # in tiny print at the bottom of your receipt to call for after hours help. I was trying to calm my elderly parent while looking for the phone #, my glasses, room key and cell after realizing there's no phone in the room. The after hours # was DISCONNECTED. Because it could have been a fire we all exited and waited in the cold rain. After 20 minutes no-one came & there was no way to reach the Lodge. I called 911 so they could cut off the alarm but we got no rest. The next morning the desk attendant was cleaning rooms after checkout. She was on the phone telling the manager "no-one said anything.." I told her about our ordeal and that we'd check out at noon because we were exhausted. She apologized, took my # and said the manager would call. No-one called. TIPS - bring a nightlight for the restroom and a cell phone. Make sure the after hours # works. Pray there's no middle of the night fire alarm but keep your phone, glasses, receipt, shoes, coat & umbrella nearby just in case. SUM As beautiful and comfortable as the Lodge is, the fire alarm severely disrupted our rest. We paid for respite not to stand outside in the cold rain at 2am. The non-working after hours # is unsafe and unacceptable. Since management doesn't care, I cannot recommend.

UPDATE-and now they blame a 3rd party... I called the number present on their website. The…read moreDishonesty is astounding. This hotel PROMISED me I could cancel my reservation one week prior to my stay. They did not honor their promise when I had to cancel my reservation nearly 2 months out. My opinion, DO NOT DO BUSINESS WITH THIS PLACE.... I will never stay at this chain... the corporate office blames the local operator and the local operator blames corporate....

Fled a hurricane to this hotel. This hotel is in a quiet town close to caverns and blue springs. It…read moreis in a hilly area of Florida that has a northern feel. What I have found is that the staff is incredibly nice. Others who were there also commented on how accommodating and genuinely friendly the staff is. They allow pets and dog relief area is out back. The hotel is constantly being cleaned and what smells like sterilized. The manager arranged for food trucks to be outside the hotel during this natural disaster to help those staying to have easier access to food. This isn't an area I would have thought to visit in the last, and drove past many years ago. However, the hotel management and staff made an incredibly stressful time so much easier and brighter than I could have thought possible. Thank you to them!!! So much.

Awesome find! Recently updated, great price. Can't say enough about this small hotel. Our RV broke…read moredown on the side of road on Saturday night. We couldn't sleep in the RV because of safety and all the stores were closed. Katie got us a great room where our dogs could enter/exit the room away from any other guest. So glad to see small town businesses still understand the importance of personal customer service. Kudos to Katie's daughter for learning the business. #familybusiness

Call Tyron small but it was clean Taras security it should be pretty good because it's right…read morenext-door to the sheriffs office I think the response time would be really good if I needed help what is the quiet town so if you're looking for a place not expensive the owners seem very polite and very caring you know if you're in that area and you need a place to stay I think that's the place

We usually stay in Thomasville a town over but due to graduations in thallahassee as well…read moreeverything in tville was booked so our first time staying in an "outdoor" hotel. It's cute rooms are standard but NO ELEVATOR. I'm disabled and it took me a bit to get up the stairs apparently there were no bottom floor rooms open. I normally don't like "outdoor" hotels/motels with doors and rooms outside as opposed to accessing your room from inside the hotel due to safety and privacy but this was my last resort. Pool is clean (I don't swim I community pools anyway" toilet in our room was coming out of the floor had shimmies in it. It's fine for a place to sleep and last minute We stayed from Thursday May 2 originally to Sunday May 8th, we wanted an extra day with my son, at this point we could have picked ANY hotel but decided to STAY here an extra night, checking out Monday morning May 8th I'll admit it was very nice stay. The breakfast was well above and beyond, I have a picky family and there was something for everyone, even a pancake maker that "does itself" it blew my mind (it's the little things) LOL. The staff couldn't be nicer and more accommodating especially giving us the extra night at our original rate. If I was ever in the area again we would stay here. I had to go to the car at 3 am and was not afraid at all. It was well lit, no one around, quiet neighborhood (there are homes surrounding) small town. I will include pics. Of the pool. The pool was beautiful and looked inviting. If I wasn't a person who didn't swim in "community pools" I would have gotten in. I'm changing my review to 5 stars... they only need to fix a few things, the toilet coming off the floor (minor stuff) and new carpeting but other than that it was great

Okay it's not the world's best hotel, with the price and all BUT..., literally never stay here…read more First we walked into the room and it smelled like cigarettes, saw a weird wire and checked the room for cameras, there was FOUR roaches in the bathroom on the wall and in the bathtub, then the next day rolls around and we come back from the fsu game and shower after showering we killed SEVEN roaches in there matter of 5-10 minutes. I will not be staying at this hotel chain again, not worth the stressing of having bugs in your clothes.

Room was cozy, decor pleasant, and clean. I get that this "Boutique Hotel" is run similar to an…read moreAirB&B... However it's the first accommodations I have reserved that has had NO in room refrigeration or microwave. NO Ice Machine access but ice buckets in the room? Extra roomy Bathroom with no counter space. Iron & ironing board was in the hallway restroom for communal use?!? It is somewhat understandable that this is a historic building but there apparently is no sound proofing/insulation between the guest room walls. Noise from doors shutting, conversions, people walking on the old hard wood floors, the noises never ended. Many times it would have been very beneficial to have staff in site as children were constantly playing and running the halls, also clunking exercise equipment in the gym! Texting or Email was the only way to get staff response, which it was usually relatively quick.

We stayed at the Willis Hotel in the La Chambre Terrier room while in town for a wedding. Although…read morewe arrived late, well past check-in, the process was seamless. We received clear instructions via text on how to download the electronic key app, along with the entry code and parking directions. No issues at all getting in. The room had electronic key cards for both the side door and the room itself, making it very convenient. Parking was easy--we parked at the park directly across from our room, within view. The streets were well-lit, and the area felt safe and charming. The room was clean, spacious, and comfortable, with the A/C and TV working perfectly. The bathroom was impressively large as well. The building itself is adorable, thoughtfully designed, and beautifully decorated. My only suggestion would be to add a larger vanity in the bathroom, as there's ample space for it, and maybe a task light for makeup. Overall, we had a wonderful stay and would definitely return if given the opportunity.

Hampton Inn & Suites by Hilton is located on Dawson Rd in Albany. The rooms are very spacious. My…read moreroom contained a large work desk. Pullout sofa if needed. King size comfy bed. Walk-In shower. Microwave and small fridge. I slept peacefully. Woke up ready to take on the day. I grabbed quick breakfast on my way out. They offered eggs, bacon & sausage. Toast, bagels or Muffins. Host of cereal and fruits. There's a pancake maker and oatmeal. So if you're visiting Hampton Inn in Albany, try out this location.

Booked a room at this hotel to attend a gala (was in hotel less than 24 hours). A very small issue…read moreat check in, but that was remedied quickly and professionally. The hotel is pet friendly, as is the staff. Festive decorations in the lobby (someone was ready for Christmas before Thanksgiving) :-). Our room was clean; decent sized bathroom, though the hotel seemed to be a bit stingy on the bath linens (no hand towels were placed in the bathroom, no extra towels or extra bath/wash cloths). I am sure there would not have been a problem to ask, but it was no big deal, particularly due to our very short stay. The breakfast was nothing to write home about. Typical "powdered" eggs, breakfast potatoes (which were a bit bland); the sausage looked pretty good, but I don't eat beef or pork, so not sure how it tasted. There was oatmeal, cereal, yogurt, bread for toast, and various types of pastries. The staff was super nice, even offering to take photos of my friend and I before we left the hotel for our gala. I would stay at this hotel again.

For $240/night for a king sized bed, I expected more…read more The peloton bike and treadmill were broken in the fitness area. The fitness area was so small with everything in there. It felt tight with 2 people. The thermostat on the wall was not working right. Our room was 73 and it would not go below that temperature. The front desk did come to assist, and recommended holding buttons here and there to get it to set at a lower temperature. While the temperature did finally get set to about 69, the air was stuffy. Also, the front desk was not wearing shoes which was odd.... The bed was not comfortable. The front desk had mentioned there was a recent renovation but I do not think the beds were in that renovation. The bed was hard and squeaked. You could feel the springs. The complimentary breakfast was okay but what I would typically expect for what I'm paying. Overall this is Dothan, AL and a room should not cost this much and you not have a working thermostat and a 10+ year old bed.

This hotel is under construction and we knew that when we booked it so we can't be too upset about…read morethe construction noise but it's fairly extreme during the day. It also reduced the parking available at night so don't be the last to get in at night. You may not have a spot. The staff was first rate from the time we showed up until we left. Friendly, helpful and professional. Our room was clean, well maintained and comfortable. It's located right on the main drag in Dothan and as such, restaurants, gas and shopping are readily accessible. The breakfast was simple and tasty. Plenty of warm and cold options to choose from. I especially loved their layout of snack items and drinks in their little store. I would gladly return to this hotel. My Diamond member status was oddly never recognized by the staff nor did they have Diamond Member parking. This was odd and the only reason they didn't receive a fifth star.