The service here was great! It was a pretty nice looking Hampton with solid breakfast, rooms were…read morealso pretty nice with a good flat screen smart tv. Everyone that worked there was super nice and attentive, had an issue with the AC starting to not work and the staff changed our room and even held some of our bags so we didn't have to carry them around till we could check back into the new room. They even put them in the new room for us! Highly recommend this Hampton inn, wasn't expecting this service and quality from a Hampton inn!

Wow! Talk about clean and eager or serve you! We were created with smiling faces and kindness!…read more The whole hotel smelled fantastic and clean. Our double queen room was spacious and spectacular. The beds and pillows were very comfortable and smelled so fresh.

Very clean, comfortable beds, great price. Karen at the front desk went above and beyond. She…read moreoverheard me saying that I wish we had rooms downstairs as we were leaving the lobby. She came across the parking lot and traded us for downstairs rooms.

My husband and I stayed at this motel in June. We had an absolutely horrendous experience. The…read moremattress was infested with bed bugs. We did not realize it until the next morning. I had multiple bites, my husband was completely ravaged and had an allergic reaction to the bites. I went back to the room and checked the mattress and found that they had a bedbug cover on the mattress that clearly was compromised in some way. We spoke with the front desk and manager, Harry. They were apologetic at the time and assured us we would receive a refund. We booked through priceline and were told to request the refund through them and that they would approve it. We requested the refund through priceline, who have tried multiple times to reach out to the manager, Harry for approval. He has not responded or honored our refund. We are requesting a refund of our night's stay, and warning other guests, DO NOT stay at this location. They have an infestation issue and are clearly unwilling to address it with their victims/guests.

Pretty nice place. We were in town for a wedding and needed a place to stay for the nice. It's a…read morestandard Holiday Inn Express and it was just fine. No frills, but we didn't need any. The bed was okay, the mattress probably needed to be replaced, but it wasn't bad. I like the pillows they have here, very big and comfy enough for me. The people working downstairs when we arrived were very nice. I was very surprised by the breakfast they had in the morning, it was very good! Sausages, eggs and biscuits & gravy. This place did not let us down.

A ridiculously overpriced hotel in a small town. The staff at the front desk are very rude. I…read moreshould of listened to a friend that stayed there when an ice storm wiped out the electricity in the area. They got a discount price deal online and were treated like garage and told by the staff they would NOT honor it. The rooms blankets smelled as if they were not washed or changed. I asked for extra towels and was ignored. Hopefully, they sell to a more responsible company.

The bed is absolutely disgusting. These are the pillows that were underneath the pillowcase. When I…read morewent to the front desk, the answer I got about the pillows was " You do understand that you sleep on the pillowcase."The premises is completely disgusting, the rooms are old and dingy and obviously the beds and the linen are completely unhealthy. Do not waste your time or money. If I could, I would give this place negative stars.

We have stayed here each year during our family reunion. This is the first time our room was…read morehorrible: roaches in the bathroom, telephone wires exposed, couch that had so many spots and stains we were afraid to sit on it and holes in the carpet. We paid in advance with our debit card, our money that was budgeted for our room could not be refunded for a few days. Luckily, we spent a lot of time outside the room and purchased bug & disinfectant spray. We will never go back to this hotel chain.

Room 200 smells like straight mold, the a/c would only turn on after unplugging/replugging & then…read moreit only stayed on for a total of 46 seconds. Yes 46 whole seconds at a time. I recorded it. I went down & told the front desk then called twice only to have them tell me to unplug. If I had not brought my own fan it would have been worse. They seemed unbothered by my concern. Breakfast was cold.

We just stayed 1 night but the staff here has to be the nicest we've encountered in a long time…read more The hotel was very clean and the breakfast was wonderful. It was a very pleasant stay. We do not remember the front desks staff's name, but she was extremely helpful and sweet. Thank you all.

Stood in the lobby for 15 minutes yelling "HELLO" and no one was there to check us in. The night…read moreguy came in for his shift and walked past us and ignored us another 5 minutes until I finally asked "can you help me check in" and he responded "I'm not on the clock!" Rest of the staff wasn't much friendlier. 3rd floor hallway carpet is filthy and stained. The hallway stinks of smoke (even though I was given a no smoking speech). Had a huge grasshopper on the hallway wall. Our room had the oldest A/C I've ever seen or heard because it was like sleeping with a revving Harley in our room. The bed was like sleeping in a gulch. Huge dent in the middle. The chair in the room was stained so many times it almost looked like the pattern. When leaving the next morning, the entire staff was smoking directly out the front door and it all wafts into the lobby. Not really super inviting. Will never stay in a La Quinta again.

This hotel had great pictures. Upon walking in you'll notice the mold smell. Then you'll notice the…read morefilthy stained carpets. If your still brave enough you'll try to enter your room which even reeks more than the hallway due to the industrial streangth fabreeze they spray on everything. Then you'll start to realize all the furniture is either broken or filthy. Oh, try turning on any ac and you'll hear a freight train. After three room changes I checked out. My first time leaving a paid reservation. The one star is for the very helpful and empathetic staff who tried to make it better.

I wish I had read these reviews before getting a room here. Ooof. Here is the good, the bad and…read morethe ugly (and the weird!) of our stay: The Good: * the price * the room was bigger than we expected * the heater worked great * shower water pressure was nice The Bad: * stains on bedsheets * hair on the bathroom floor * stains on the walls * fridge wasn't very cold * microwave is super old The Ugly: * no toiletries in room (had to go to the office to get a soap bar!) * cigarette ashes in a non-smoking room * roach in the bed!!!! (My husband saw it when we got up) The Weird: * the only phone is an ancient one...located in the bathroom They offer breakfast, but we figured if the room is this gross, there is no way we are eating food made here. I would say we got what we paid for, but I feel like we got less than what we paid for. This is the most disgusting motel room I have ever seen. We will never stay here again. We will gladly pay extra for a CLEAN stay somewhere else. If you like clean, don't stay here. Don't let the price suck you in!

Well can we just say this is not by far up to even Motel 6's standards. Run down hotel! They should…read morebe ashamed of renting rooms at the inflated cost that they charge! Don't go here unless you have too much in your truck to sleep in the back seat.

I was going to give this place a 4 because the breakfast was cold, but that would have been a…read moregreater disservice than the other review here that rated the place a one-star due to ADA issues. This place is great. It's new, modern, and clean. The halls are well-lit and the grounds, entry, and public areas on the 1st floor are exemplary. The room we had had a full-sized frig and was very clean. We were impressed. We were on the 4th floor and could see the Loop, but there was absolutely no street noise. The blinds and shades were first-class. THIS HOTEL IS HEAD-AND-SHOULDERS ABOVE ANYTHING ELSE IN PARIS, TEXAS!!! Anyway, as for the breakfast, yes, it was free, but it was also not warm. It looked great, but was obviously made way ahead of time and care was not taken to keep it hot. The oatmeal was also undercooked. But the rest of this hotel is so good that I'm still giving it a 5-star rating.

If you are disabled don't stay here. Went to use safety bar in bathroom and it pulled away from…read morewall and I fell to the floor . Asked to fill out accident report and they accused me of being intoxicated. Asked for proof with a breathalyser and police said they didn't have one. Never have I been so humiliated. Be aware and don't stay here if you are handicapped.

This place is terrible. Our employees stayed for a week and the receptionist was extremely rude…read more They did not clean the room for two days and when we confronted them they said the customer needs to let them know whether or not they need room cleaned (what?!). When we looked over the information and proved they were not informed the receptionist got defensive. So besides poor customer service and a racist demeanor they are lazy. Bottom line, do not stay here.

We had to stay in a smoking room and it was awful. There were cigarette burns in the sheets and…read morecomforters. The shelf were the the towels were placed was filthy with dust. The decor was modern but the smell ruined everything!