Despite having more important matters to attend to than dealing with so-called professionals like…read moreJai from Proactive Movers, I feel compelled to address his rebuttal, which is riddled with inaccuracies and outright lies. It's unfortunate that Jai decided to fabricate the truth, but there are emails and witnesses that can confirm my version of events. To begin with, Jai himself admits that there was a mutual error regarding the moving date. I specifically requested *Saturday,* January 24th in my email. Neither Maria nor Jai followed up to confirm the date; instead, they simply scheduled the move for Friday, January 24th. Since the move was never intended to take place on Friday, there was no cancellation on my part. Jai even acknowledged this was a mutual error. Out of goodwill, I agreed to pay $150 after Jai pleaded with me, claiming he needed to pay his crew. This wasn't a cancellation, so his claim that I canceled is categorically false. As for transparency, Jai conveniently fails to mention that, at the end of the day, he tried to overcharge me by asking for over $800, claiming I had to cover the truck's return trip. Only after I threatened legal action for non-disclosure and unfair charges did he agree to "remove" these additional fees. Furthermore, after payment, I requested a receipt and was assured it would be emailed to me. To this day, I haven't received a bill of lading, which he is legally obligated to provide. However, I do have two quotes and three emails showing inconsistent times and charges. Even the amount he references in his rebuttal is incorrect, further demonstrating his inability to provide a truthful account. This behavior comes from a company that claims transparency and top-notch service. Jai's desperation is evident. In fact, I also have emails from him begging me to remove my negative review, even threatening legal action against me. I welcomed such action, yet instead, I was met with a rebuttal full of lies and inaccuracies, clearly a desperate attempt to save his reputation. To make matters worse, Jai and his company are so panicked that they have removed the reply option from their Google review/rebuttal, deliberately preventing me from responding to their lies. This tactic only further underscores their lack of professionalism and integrity. Lastly, Jai's claim that I said I would post a fake review is another blatant lie. My review is entirely honest and accurate. If he truly believes otherwise and can prove it, he should take legal action. However, it seems clear that he's more focused on damage control than addressing the truth.

I was not the ideal client for Amrit, Harvinder and Sarb as an older lady with a big house full of…read morestuff going a long way to a small house. The move took many hours of heavy labour, but the guys never got grumpy and helped in every way they could. It took me a long time to find a company that would give me a flat rate and stick to it. I had read all the horror stories and felt vulnerable, but Jai did that honestly, and all considered it was a very fair price. I know it's scary choosing a moving company but you're in good hands with these folks.

I engaged Darren Smith to move and store my belongings in June of 2024, at 205 Church Street,…read moreKeswick, where they remained until @ November 14 2024, where I had my items moved by Darren 's team to a proper storage facility, Green Storage, also in Keswick. Darrens' "storage" I learned was located in the dingy, ratty (literally) basement of a rental property at 205 Church. Upon examining my items at Green Storage, I discovered scuff and chew marks to family antiques, and wooden furniture, my Grandad's desk missing parts, broken boxes, and an expensive custom-made "Star Wars" toy was missing, but it's empty delivery box remained. Every box that didn't have a lid, has rat turds in it. The lid of one box that was secure with dry foods came off during their handling, and rats got into that ruining all kinds of kitchen gear. The stolen item was absolutely with my other belongings, and as it was a very much wanted collectible, I noticed it missing immediately. I mentioned this to Darren, and made it clear I did not want to blame him personally, as our family has been using his services for some time, and they have always been courteous, and efficient. However, when he offered to store my items in June, I assumed his was a proper secure facility, as one finds at Green Storage. I spoke with Darren like a gentleman for some kind of compensation, and he said that he had no control over this building, even though he was renting it and under his control. That said, he stated he might be getting a refund from his landlord in January, upon which he would forward me a refund for one of the months I paid storage fees (@$200). Texts to him beginning in mid-January were ignored, and he has made no attempt to contact me. He is ultimately "responsible" for my item being stolen and my stuff damaged, or ruined. Someone in his crew has sticky fingers is the only conclusion. Keep that in mind before you decide on this crew.

I discovered this company through Yelp and I am so happy that I did! They made the stress of…read moremoving into a positive experience. They were so accommodating and exceeded my expectations. I have absolutely no qualms about recommending them for any type of move. Thanks again for a great day!

CTS just completed the "move in" phase of my relocating…read more These guys are true professionals. They took very good care of all my belongings from wrapping, loading and unloading. They are a pleasure to work with. I would highly recommend using this company. I would certainly use them again in the future.

From the owner: Planning to move soon? CTS Move will do it for you. We offer…read morefull services such as packing and unpacking. We also make sure that your items are transported safely and provide all of the packing materials needed for that for free! Save this number, and you will never have to worry about moving. **We are also offering gutter cleaning services **

Bad company all around. Staff don't care, promises and quotes are not kept, had my estimate changed…read more3 times. Staff was slow and very unprofessional. Nothing was packed or covered properly. All my nelong were packed in a storage unit with no sense whats. Would never hire them again. Keep your money, move to a different company all together. Owner said she will speak to the guys and get back to me, of course once she got paid she flushed me down the toilet. Govern yourself accordingly.

Owner is one of the rudest people I have ever met. Walked inside when picking up a truck first…read morething in the morning since the door was open. He came in yelling at us how dare we walk in when the open sign wasn't lit up.... oh and this was after the time that it shows they open

Im not versed in movers. This is the first time I actually had someone who isn't getting paid in…read morebeer and pizza to move my belongings, and was a little nervous because of it. But the reality is that these guys came in and did a fantastic job. They were quick in the move, in fact I was the one slowing them down if anything. Nothing was broken, damaged, or missing when it was all said and done. I'd use 'em again, and recommend them thusly!

Recommended by a friend - and was a great recommendation. Professional, prompt, polite and…read moreefficient service from John and his team.

Just rented the location on Victoria. Been there few times to ask questions and the manager was…read morealways courteous and friendly. it has been a wonderful first time rental experience

Great experience from start to finish. The guys assigned to this job were courteous, clean,…read moreefficient, on-time and just all around a wonderful crew. From the time I reached out to the company, they were very responsive, reassured me about the details and confirmed everything on the phone and via email to allay any anxieties I had about the move. Best moving team I have worked with and the cost was comparable to other companies I have worked with except they provide much better service. Thank you.

Fantastic company. Cannot recommend Bradford Moving enough. Super professional, took great care of…read moremy belongings and were so great to work with from start to finish.

At the suggestion of our realtor we contacted Bradford Movers. From our first contact with their…read moreoffice staff to set up the move until the last piece of furniture was set in place at our new home an hour away they all acted in the most processional way. Having moved at least 20 times in our life this was the perfect example of how a moving company should perform. As with most moves there were unexpected hurdles to overcome such as booked elevators not being available, etc. Not to be detered the moving staff adapted and performed the move with precision. What we expected to be a difficult day based on prior moves turned out to be smooth and relaxed thanks to the professional attitude of the driver and his two men. From our experience we can only say they must be the best.