I am from out of town and needed to take care of my family member's estate and get the home listed…read more I found Pembroke Pines Clean and it was easy to get support from the owner Rabia and book a move out cleaning service which ended up being around $850 which was a better deal compared to the other companies I called. A crew of 3 took care of the home and they did great work.

Extremely disappointing and unprofessional experience…read more I booked this company 3 weeks in advance for a move-in cleaning. The appointment was reconfirmed by the owner on Thursday, 2 days prior to the cleaning scheduled for Saturday. I was specifically asked to ensure that no other workers were in the house while their team was cleaning, and we rearranged our schedule and coordinated everything accordingly as best as we could. At 5 PM on Friday--the evening before the scheduled cleaning--the owner called to cancel, saying there was an unspecified issue with her team. What makes this particularly frustrating is that I had been texting with the owner at 3 PM that same afternoon discussing which part of the house the cleaners would start with. At no point did she mention that there was an issue or even suggest that the appointment might be cancelled. I was told they could not accommodate us this Sunday or Monday either, despite the fact that we are moving in Tuesday. Her suggestion was essentially that she would "do her best" to send options if she came across any-- she didn't have another company she could personally recommend. I understand that unforeseen circumstances can arise. What I find unacceptable is the lack of notice, lack of contingency planning, and lack of genuine concern for the significant inconvenience caused to the customer. Canceling a confirmed move-in cleaning less than 24 hours beforehand leaves a customer scrambling at the worst possible time. If you are relying on a company for a time-sensitive cleaning, this one will not deliver.

Klean Maids was excellent! Marggy was timely and thorough. I would use their services again.read more

Overall, I had a very positive experience with Klean Maids. Despite an unexpected parking issue at…read moremy building, their team communicated clearly and handled everything professionally. The cleaner did a great job-- my refrigerator and glass sliding doors were cleaned beautifully, and the apartment looked very good overall. There were a couple of small details that could be improved, like the cleanness of the floors and the bed setup, but nothing that took away from the experience. I'd be happy to use them again.

While I did not use this company because my housekeeper was able to do most of the work, their…read moreresponse time was amazing and their pricing was one of the best. I would use them for future needs without a doubt. I was very impressed with their professional responses.

After reading the positive reviews I decided to book a move in / post construction cleaning with…read moreFirst Class Cleaning FLA. I originally contacted the owner, Andrew, who provided me with an estimate that seemed fairly priced. Once I was ready to book the appointment Andrew was out of the office and advised me to contact the office. I used the online portal to book and to my surprise the estimate was higher than Andrew had quoted. Although I was hesitant to book because of the inconsistent pricing, with all the positive reviews I decided to schedule the appointment anyways. Rosy arrived 15-20 minutes after the booking which was scheduled for 9:30am, no big deal. She was very sweet however, there was language barrier. Nonetheless she was prepared with using a translation app. Doing a walk thru of the empty residence, I pointed out everything that needed to be cleaned (walls, fixtures, blinds, floors, cabinets inside and outside and closets) this took probably another 30-45 min going back and forth using the translate app which got a bit tedious. I left the residence for her to clean and requested notification when she was close to being finished for me to inspect. Close to dinner time maybe around 7pm I had returned to the residence without receiving any notification on Rosy's status. When I arrived she was by herself still cleaning. What she did clean looked amazing however what she did not clean was definitely noticeable. I was extremely surprised that only 1 person came to clean because this was suppose to be a post construction, deep clean, which would require more than 1 person IMO. Nonetheless, I pointed out some blinds she failed to clean in the master bedroom where construction was had. In front of me, she took a rag and did a superficial wipe down (she did not clean the blinds individually therefore there was still residue left on them). Also noticed the sconces on the stairway were not dusted and she did a quick wipe. At this point anything I pointed out that she had missed felt rushed. Before I could finish my inspection of the cleaning Rosy left! For the next hour I took photos and videos of me wiping missed areas throughout the house and sending them to the office. They suggested Rosy to come back the next morning to finish the job however, this was scheduled for the job to be completed on the same day and I had movers scheduled the following day. Therefore, I declined their offer. For the next few weeks I received consistent follow up text messages eager for someone to return to complete the job. At this point, the services I needed were incomplete since it was for a move in deep clean and now I was moved in. I repeatedly declined their offer as it just seemed to be a hassle and inconvenience with trying to sort out belongings and feel settled in. At a certain point Andrew reached out to me and he was apologetic but again requested for me to send the same photos and videos that I had initially sent to the office of my dissatisfaction with the job. By this time I was annoyed and wanted to be done. I resubmitted the photos and videos and attempted to negotiate on pricing. I came up with a reasonable amount IMO which was half off. Instead Andrew wanted to note every little thing that was not done and minus the cost of that from the total. In the end, we came to agreement of cost. I made a few suggestions such as having more cleaners to come so the job could be executed as expected. In summary, I'm sure this is a good company however, for my needs it was less than satisfactory.

Garage cleaning..Yolida and her partner cleaned our 500sf garage, reorganized some things, cleaned…read morewalls, mopped and even cleaned my 12 year old lawnmower to make it look new.. Would highly recommend. It was a 2 hour job for 2 ppl. Thanks! Skip

I hired Cleany for a move-out deep clean for our very large house in Pinecrest Blanca, Maria Laura,…read moreand Gabriela spent the day and did a fantastic job, including sending videos of the cleaning when done, so that I could see it the same day. I checked it in person today, and it's spotless. Well done!