Majorly manhandled by one of the employees. If I had any idea how it would go, I would have…read morecanceled. I have never had anyone treat my hair so haphazardly before. She is not gentle at all! She washed my hair in under two minutes and it was very clear my scalp was not clean afterwards. She would not pay attention to how she was drying using the towel and shoved it in my face many times. With the braiding gel, she would also put it on my face like she wasn't paying close attention. I had to remind her that the middle of my hair which is very dense was still wet and she does not know how to blow-dry hair! She is very aggressive and I am not sure what kind of training she got but I had a migraine after the appointment and had to take painkillers. I have never had such a painful hair appointment. It is not right for your customers to feel this way. I would have spoken to her if not for the language barrier and I wanted to cancel my appointment at some point but decided to keep going as I had already paid before the service!

Booked my appointment 1 1/2 week in advance on StyleSeat, called 4 days before to confirm that she…read morereceived the booking confirmation for 9AM, she confirmed she had. It's 9:45...and someone JUST arrived to open the store. Pricing: Inaccurate. $240- knotless, waist length, braids! On the website, that's not the price. "No braids are $160". So in person you will be told a different price. Appearance: braiding posters plastered over the from window (for apparent reason) that you can't see inside. It's DIRTY. Unkept, and a foul odor. I understand it's a braiding store, but a bit more effort and an air freshener would do wonders. Professionalism: Lacking. The owner didn't arrive until 10:08am- (just saw her walk in). The young lady who was in the store hurrying me to make a "conclusion" about knotless box braids was rude. "You need to make a conclusion because time is wasting". Yes ma'am, my appointment was 9am and the prices you've posted on your site doesn't match with what your saying. So now you're hurrying ME, when you're late and unprofessional. Disgusting. I walked out. Will not recommend ANYONE to this place

Typing this in the middle of coming from under the dryer. Went in for a wash and retwist with…read moreNikki, greeted by lovely staff Milena! Wait time was minimal, washed and retwisted in a timely fashion. Edges snatched per usual. Music playlist is always a cozy vibe great atmosphere Signing out Long hair dont care :) -Miss Jackson

UPDATE This is the…read moreresponse the owner supplied regarding my concerns over the lack of masks and tight sink area: "The sink area Christina calls a tight corner is 8 ft by 6ft with only 2 sinks in this area. The 2 stylist that did not have the mask covering their nose one being a female over 300 lbs with congestive heart failure and the other being a male over 400 lbs with asthma. It is very difficult for them to breathe wearing a mask all day and could cause them personal health issues. The 2 stylist that did not have the mask covering their nose one being a female over 300 lbs with congestive heart failure and the other being a male over 400 lbs with asthma" While I certainly understand health issues making it difficult to wear mask, we are still in a public health crisis and they shouldn't be on top of other people if they can't cover their mouth and nose. An 8ft by 6ft sink area makes it impossible to social distance when there are two stylist and two clients in the area. ----- Its hot and humid in Massachusetts, but when discomfort becomes more important than protecting the health of yourself, your clients, and your community, I can't support your business. ~Facility~ Location: B Cleanliness: B Spaciousness: C Staff: F Environment: F ~Stylist~ Ease of making appointment: A Knowledge: A Results: A Facility: -This salon is fairly easy to get to, with a decent amount unmetered street parking. I could see it being difficult to find a spot during really busy times, but overall it's not too bad. -The salon itself is pretty neat and well kept. It's not huge but it is not a shoe box either. -The staff were really friendly and were obviously aware of the seriousness of COVID as they were checking temperatures at the door, providing facemask, and plastic covers for everyone who walked in. A+ for that effort, but the CDC has said the most effective way to prevent the spread is PROPERLY wearing a facemask that covers your nose and mouth and maintaining six feet distance. Obviously, the stylist cannot maintain six feet from their clients, but clients and other stylists should be maintaining six feet from each other, which was for the most part adhered to, except for when you got to the wash area which was this tight space in the corner. That's problem number one, but it's not main problem. The main problem was that at least two of the stylist failed to wear their mask problem. A larger gentleman working across from where I was getting my hair down (about six feet away, perhaps a little less) had his mask on his chin. The virus isn't spread by your chin sir, it's spread by your mouth and nose, what is a chin guard going to help you with? The stylist to my right, had her mask over her mouth but not her nose. The stylist was washing her clients her at the same time my stylist was taking out my relaxer (in that tight corner). I asked her polite to put her mask up, and she informed me "it's too hard to breathe" and explained that the mask isn't effective if it only covers your mouth and not your nose and she told me I could go sit somewhere else and wait for her to be done. I did move and wait for her to be done, but I feel the need to point out that even though I move six feet away, it's still an indoor area with shared air. By her refusing to put her mask up correctly, she was placing me and everyone else in danger. When I went back to the sink, the larger stylist came over with his client with no mask on (chin doesn't count) my stylist asked him THREE TIME to pull his mask on before he finally pulled it up over his mouth but not his nose. She then asked him to put it all the way up and pulled it up for about a minute before complaining it was too hot and pulling it back down. 95% percent of the time this man failed to wear a mask over his mouth or nose and at no point did he actually wear it over both. The other stylist kept her mask over her mouth (for the most part) but refused to wear it over her nose, even when asked by myself and my stylist. It was a hot day, there is no denying that, but I wore my mask as did all the other clients. If you can't tolerate a mask, then you can't work with the public, period. It is not up for debate, there is a pandemic going on and people's lives are more important than your comfort. ~Stylist~ I want end by saying that my stylist, Annetta--"Girlfriend Hooked me up", was amazing. My hair is shinny and healthy and I have ZERO complaints about how she did my hair. This negative review is about the facility. I have left a five star review on her style page because she is great and has no control over what the owners of the salon allowed the other stylist to do.

Visited this salon when I was natural. First of all, they served me a mimosa! Right then I knew…read morethis was a wonderful place. I had my hair washed and treated - they did a great job. The atmosphere is nice - not a lot of the usual salon gossip. And I didn't have to wait forever!

Since I became natural I was on a search for a salon that catered to natural hair ,and I came…read moreacross this one. Making an appointment with the Owner Anique was one of the best decisions I have ever made for my hair. She is very informative and well educated on natural hair. Ive noticed a huge difference in the health of my hair and because of that I don't regret the very first day I walked in.Since I have been going to her I refrain from entering any other hair salons. I mean what's the point lol Anique Nicole Hair Studio has everything my hair needs!!.You won't regret it‼

I been coming to girlfriend Hook ME UP for a very long time Annette is a very beautiful person u…read morealways walk out with a smile she make sure your happy with her work, I walked out with a big smile

Excellent service. This was my first visit. My stylist Arnetta was courteous and professional. I…read morehad my hair braided and she did it in a very timely manner. She did an excellent job and I will return.

LOOK NO FURTHER, your hair has found a home!…read more My hair is healthy because of Erin and her talented team. They even did my wedding hair which you can see in the photo! Where do I begin? Erin(the owner) This owner is the most hands-on salon owner I've ever come to know. If she's not personally working on your hair, she does her best to make sure no one walks out dissatisfied by double checking and keeping a watchful eye. Atmosphere Welcoming, beautiful and CLEAN. Team- Then know natural hair! They are learned hair professionals that are NOT stingy with home care advice. COVID-19 Safety Measures Upon arrival my temperature was taken 3 times by Erin herself. They have limited the capacity and have plexiglass installed. Masks are a must, of course. Price You don't just pay for how you look at Erin's...you pay for the lifespan of your hair!!!! It can be expensive BUT I don't trust cheap tattoos or sky diving trips so when it comes to my hair's health I am no different. Pay now, avoid hair ruin later...just saying.

Erinn and everyone else in salon was incredibly friendly and kind. I felt very comfortable, even as…read morea first time customer. I just got a quick wash and trim, but Erinn went above and beyond and gave me styling suggestions. Great experience!

* Updated Review* Studio 27 relocated from Boston to Everett…read morebut Blessing is still the same awesome beautician. I wish I could give 5+ stars because I think with the move Studio 27 is even better!!! Continue reading for more details ----- Ambience/Atmosphere: A+ Cleanliness: A+ Customer Service:A+ Overall Rating: A+ Ambience/Cleanliness Studio 27 "downsized" to being just Blessing and her husband and it was a BRILLIANT move. The salon is a gorgeous open concept set up with Blessing being the only stylist it there is plenty of room. It is also gorgeously decorated, it's not just a hole in the wall shop...they clearly took a lot of pride in picking out the color and decor of this salon. Customer Service Making an appointment online is super easy and Shawn (the receptionist) is friendly and always willing to answer questions and concerns. Blessing is super friendly and professional. When I get my hair done I love having a stylist I can chat but, I also want my hair to be done in a timely fashion and Blessing finds a good balance of keeping it moving but also but also making her clients feel pampered and not rushed. Overall ratiing This is a great salon! Like I said, Blessing keeps things moving! Your appointment starts right on time and you'll feel comfortable while in the salon. I couldn't ask for more in hair salon.

This is my second visit, and I really enjoyed it. Debbie was great company and gave the most…read moreefficient relaxer. I wasn't in the chair all day. I was in and out in about 2 hours and some change--that's with a relaxer and a hydration treatment. Don't skip on the hydration. It's worth it. They also have an updated one so you don't get those drips of boiling hot water. :). The overall vibe of the salon is elegance and down to earth all at the same time. I love the professionalism and ease of appointment bookings.

I have been going to Loulees for years. My hair stylist Sam has some hair growing hands. Guarantee…read moreyou will come out looking fabulous. The salon is very up to date on the latest hair styles. The place is clean and just renovated. Recommend to make appointment 1st even though they take walk- ins. Can be very crowded on Saturday's but worth the wait. They also sell hair products. Oh, YES did I say reasonable in price- DEFINTELY. ....2 thumbs up!

No one else can make my hair any better than Tania. Good stylist, do what you ask for, patient,…read morepleasurable, talented.

I love the owner. She is a true expert but the service can be quick and easy if it's not too busy…read more The only thing is you may spend your entire day there if you have customers that think they should be done before you even if they came hours after you did. Otherwise, the price is reasonable and you get a nice result every time.