I was in need of a last-minute nail appointment and was looking for something nearby. This salon…read morehad great reviews, so I downloaded the app and was able to book an appointment without any issues. When I arrived, however, I immediately felt a little uncomfortable. I wasn't greeted very warmly, but I tried to give the benefit of the doubt since I was running a few minutes late and didn't know what may have happened before I arrived. The salon itself is very clean and brightly lit. After choosing my polish, I was directed to my chair. One thing to note is that the pedicure chairs are elevated, requiring you to step up into them, and they are not massage chairs. The basins also don't have jets, and the seating area feels a bit close together. My nail tech did a good job on my service, and I was happy with the final result. However, she did remind me that I should arrive on time next time because I was late, which, while understandable, didn't make me feel especially welcomed as a first-time customer. What stood out most was the overall customer experience. I noticed a drink menu and waited for someone to take my order, but no one ever did. Throughout my appointment, I was only spoken to by the receptionist and my nail tech. Meanwhile, many other clients seemed to have a warm, familiar rapport with some of the staff, which made me feel a bit like an outsider. To be clear, I have no complaints about the quality of the work--it looks great. My disappointment was more with the customer service and overall atmosphere. Based on my experience, I didn't feel particularly welcomed, and that's an important part of any self-care appointment for me. One final note: this salon is appointment-only, so don't expect to walk in and be accommodated. Overall, the nails were good, but the customer experience left something to be desired.

Nice new spot in Elmwood Village on Elmwood next to the Lexington Co-op. Went in for a pedicure…read morewith Julliette. Booked online - they seem to book quite far out so I recommend planning ahead. Or maybe you'll get lucky with a last minute opening! The space is open, bright and clean. Staff are very friendly. My pedicure was very relaxing and I was glad there wasn't too much talking haha...I'm the type of person that likes to relax and be mostly silent during my self care time The only things I could think of to make it an even better experience were more comfortable pedicure chairs (see photo) and offering a beverage upon arrival (water, tea, etc). Those are small things that other spots do to make things a bit more special. I would return!

Being new to the area, I've had trouble finding a moderately priced nail salon, and have been…read moresomewhat hesitant to just try one out. But, since I refuse to pay over $50 for a mani/pedi, I tried Modern Nails out. Overall, the experience was OK, with the pedicure being better then the manicure. The manicure was very quick and she didn't do a good job filling my nails - the shape of some of them was somewhat crooked...whatever, I'm just being picky. The pedicure was better, I loved the minty scrub that she utilized and I left with super soft and clean toes and feet :-) The salon is messy and is COVERED in dust/powder/don't know what....I didn't really care about that as the tools that she used appeared clean, but that takes away from the experience and makes me wonder. The salon is also super busy, so appointments are required/encouraged. For the price, it's worth it, but I will continue looking....

I was walking by there one day and noticed nobody was in there and I asked her does she take…read morewalk-ins she's told me know that it was by appointment only so I didn't make an appointment and it was OK. I went for a pedicure and I could've done what she did myself. Well I go back nope.

Always the best experience here! Sherry is amazing and the owner is so friendly and helpful. It's…read morea nice relaxing environment and I feel very relaxed and appreciated when I'm here.

Tiffany was my tech for my pedicure and was the sweetest! my feet feel so soft and look so good!read more

It's difficult to find a new salon and especially a new hairdresser…read more But since Relle was recommended to me about two years ago, I've been loyal. Tanisha is a truly gifted stylist who has a very loyal clientele. And for good reason. Any type of hair and any issues, nothing seems out of her abilities. Samantha, my stylist, has been doing what's best for my hair and my style for that whole time. A good listener and full of good advice, these are the things that make her a good choice. Parking can be a bit tricky from time to time. But there are so many restaurants and shops very close by, it's always good to plan a lunch afterwards. If you are considering a new stylist or salon, and especially if you like all natural products, you should consider coming here.

Wavy/curtly here! I have had 4 different stylists since moving to Buffalo and had yet to find one…read morethat could give me a decent cut AND that I liked. But today I met with Tanesha. Tanesha is not only a phenomenal hair stylist who answered all my endless questions, she was a fantastic human being. Before even getting me to her chair she was happy and literally effervescent. The BEST hair cut of my life for $60 and I think they've got me for life. See Tanesha!!!

This place was great!!!! They are all super nice! They offered a glass of wine and did an amazing…read morejob on my nails. I was a walk in and they took me fairly quickly. I will definitely go back. The place is clean and the staff soooo nice. Cant wait to get back to check out their amazing pedicure chairs!!!!!! Soon. Starting to think spring!!!!! Go here. You wont be disappointed!!!!

Really clean salon and staff was very friendly! They knew we were going on vacation and asked us…read moreabout it and also made a comment when we left that they hope we have a good trip. It's easy to make an appointment online but they also take walk ins. Prices are similar to most places. I went with the hot stone pedi and I felt like the whole process was rushed and not worth the extra money but they did a great job on the polish. Next time I would just do the regular pedi. I also got a gel mani with a design and was happy that they agreed to do a design. I would recommend this nail salon for sure !

Natta did a beautiful job! Just beautiful. I was looking for a gel nail salon in the Buffalo area,…read moreand when I saw her Instagram @topcoatnaillounge, I knew! Highly recommend her if you'd like quality gel nails. It's worth everything! Thanks, Natta!

the best nail salon in buffalo hands down. Netta did my…read morenails and they turned out literally flawless - she looked at a photo i showed her for probably 3 seconds and was able to execute perfectly. She really takes her time to make them absolutely perfect and has true talent - 12/10!!!!

tried overcharging me for simple French tips and basic pedicure. I mentioned my nail sensitibitt…read moreyet she still pressed them down hard. now almost my nails are split. one ripped off. they don't answer the phone.

Do not respect your time, loyalty and racist to black clientele, you will sit for 4 + hours just…read morefor a fill only to be told you need to sit and wait for someone to put nail polish on even when you watch the tech do person after person who is hispanic nails but turn around to tell you because of the COLOR they can't paint your nails! Sistas don't gove them your busines!

excellent cuts and color at fair prices! lots of parking on the street nearby. love love love this…read moreplace.

I have no idea about the quality of services offered, but that's only because the app they use for…read morebooking isn't working properly and no one is here at 10:10 am on a Tuesday. According to Yelp they're open at 9:00 am on Tuesdays and their website says they're open at 10:00 am. Their app said there were appointments available at 10:00 am but I was unable book through the app so I decided to show up anyway in case my request for an appointment went through.

Awesome salon! Everyone was super friendly. My hair was done by the owner she was awesome.I…read moredefinitely recommend to come here!!

Today my best friend and I went in as walk ins.... Carmen was so accommodating and gracious! all…read morethe ladies were so polite and friendly. Our experience with Karma Salon and Spa was above 5 stars! Thank you ladies for making our day extra special! -Annette and Maria

Go to Mimi for designs!! I got a gel manicure with design and she killed a complex design within 20…read moremins (would normally take over 45 mins). Highly recommend!

My sister and I always go here but this last time wasn't so great. Not sure if they have different…read morestaff on different days but we felt very rushed and for me my pedicure wasn't thorough at all. Very disappointing. Going into the back room which looks more like storage to get eyebrows waxed is also a turnoff. I'm hoping they are just in the upgrading phase but I'm not sure if we'll be back after this.