I've been getting my nails done for over 40 years and this is the worst I've ever seen. I told him…read morethat he cut my nails too short. They look horrible and I won't ever go there again.

Manicure, pedicure, all went as expected. Hard working, artistic, efficient staff. Friendly, not…read morechatty. Reasonable prices, good schedule.

Great place to get your toenails done! The only issue was their toenail polish display-they don't…read moreshow all of the colors they have. For example, white and black weren't on display. It was an easy problem to solve, though; all we had to do was ask. They got us in about 20-40 minutes later than our scheduled appointment, but it wasn't a big deal since they were busy. My nail tech was very funny and had a great sense of humor. I would definitely go again!

Tried this place out today and it was FANTASTIC! I had a pedi and mani and the technician did a…read moregreat job! All for only $50 plus a $10 tip. $60 total and well worth it. Note: they are installing new massage chairs now so your next pedicure should be enhanced!!

Great option for online booking. I arrived at my time and Johnny was ready for me with no wait. He…read morewas so nice and helped me pick my color when I was being indecisive. He took his time and did a beautiful job with a shellac mani/pedi in a reasonable amount of time. The salon was clean and well kept. I will absolutely be back!

I went to Westside Nails for the first time. The shop is clean, nice chairs, relaxing environment…read moreand the staff was friendly. Terry gave me a great pedicure and I'll be coming back.

WORST PLACE EVER DO NOT GO HERE…read more so i went in for gel x last week and left unhappy, i just felt like the work was not quality and i wasn't happy with it especially because this place charges more than my normal place but did a worse job, so i called later that day asking if they could please just remove the nails entirely and give me a refund, they said they couldn't do that, and that the only thing they could do is fix or change them, ok that's fine but i did not have time to get them redone before the event i was going to so i decided to just let it go and leave it be. now there is more than one nail where they did not apply enough of the gel between my natural nail and the fake one so there is a big gap between my real nail and the fake one, so all kinds of dirt debris etc is getting between the nail and since there's a gap i can't clean it out that way. (disgusting) so i thought ok, let me just go in and get those few nails fixed so that they're at least clean until i get my next set done. and this place is right next to my work so I WISH THEY DID A GOOD JOB. i go in, and you will not believe this, but instead of taking off the nail, and redoing it properly you know what they do??????? they literally just PUT GLUE IN BETWEEN THE GAP!!!!!!!! ON TOP OF ALL THE NASTY SHIT THATS GOTTEN CAUGHT BETWEEN THE NAIL THEY DID NOT EVEN ATTEMPT TO CLEAN IT OUT FIRST. EWWWWWWW!!!! so now im sitting here with nasty shit caught between the nail, and glue on top. i literally gave them two chances to redeem themselves bc they are right next to my work and it's so convenient. F NO never going here again. complete fail. i was so mad i didn't even say anything i just left, it's clear they cannot do a good job regardless of how many chances they are given.

Dip powder nails done by Kris, absolutely in love. This is even my natural nails after 10 weeks of…read moregrowth with the dip powder!

I went in to get a haircut and decided to also get my eyebrows waxed too by Kaylee before I left…read morefor a spring break trip. The haircut was a typical haircut, nothing abnormal there; however, the eyebrow wax was a nightmare. Given I do have sensitive skin, this has never happened before. It was very painful. No lotion, aloe, or even rubbing was done after each wax pull, something that every waxer I have ever had has done before. I believe it helps sooth the pain and helps the burns not intensify. My face and eyebrows were red for DAYS! I had to try and cover it up with makeup, but then it started to try and heal by peeling over- yuck! Everyone was staring at it and asking what had happened- how embarassing, glasses couldn't even cover it. I do NOT reccomend getting your eyebrows waxed here unless you want your faced burned for a week straight.

They don't pick up the phone when you call I have phone records of me trying and they should've…read morecharged a cancellation fee and charged full price for a facial. I called in August and September and they won't let me respond back to the owner on another review site.

kim is the best and always goes the extra mile for her clients, i have been a loyal customer since…read morethey opened and i would never go anywhere else!

This is a very nice nail salon. It is by far the best overall I've been to in Springfield…read more I went here first for a basic pedicure. I was a walk-in, but I was taken care of promptly. I was very impressed with the ambiance of the place. I've been to other nail salons in Springfield, and this was the nicest I've seen. They also have a great choice of colors. The young gentleman who did my pedi was nice and efficient. I liked the fact they did not try to upsell me; that is something I find so annoying. Overall, it was a nice basic job. I have also been here for an eyebrow wax. I was SO pleased that they have a private room for this. For me, this is a MAJOR plus. The tech did a good job, and I was delighted.I also felt that both services were well-priced. I recommend this place to others.

Heather is a fantastic stylist, she's friendly and makes you feel comfortable right away. I went in…read morefor some highlights and haircut, not really knowing what I wanted and she didn't hesitate to come up with something creative. I was 100% satisfied with my experience and will be going back. I would recommend Heather as a stylist in a heartbeat.

Heather is a fantastic person and a wonderful stylistic. I look forward to sitting in her chair and…read morejust telling her to have fun with it! Every time I walk out feeling beautiful and brand new! She's so easy to talk to her, too. No awkward silences you have at any other salons. She is a great friend to all her clients and would bend over backwards for any one of her people. I'd give her more stars if I could on here. Can't recommendher enough!!

The smell as soon as you walk in feels like it's going to give you cancer. Its not a nail salon…read moresmell, its a over done oil or old candle smell. Everyone I was with and in the lounge smelt it. Major turn off. Now to the nails, I have NEVER gotten a manicure in under 15 minutes. The very next day I had multiple bubbles under my polish, the girl most definitely did not let my polish dry before adding another layer. THREE days later, the corners lifted and DAY FOUR all of my polish peeled off in one piece, nail by nail. Ive done my nails at own and have had more luck with them lasting longer & looking better. Would not recommend this salon unfortunately.

I recently moved to Decatur and was looking for a place to maintain my eyebrows. I've always gotten…read moremy brows threaded, but since I couldn't find threading services locally, I decided to try waxing for the first time. After doing some research, I chose Chic Nail Lounge because it had great reviews, especially for eyebrow services. I booked an appointment for an eyebrow and lip wax. When I arrived, I explained to the technician that this was my first time getting my eyebrows waxed, that I usually get them threaded, and that I was nervous. I specifically asked for a simple clean-up--not shaping or thinning, just a light touch-up. Unfortunately, my experience did not go as expected. After completing the first eyebrow, I immediately noticed that it was much thinner than I have ever had in my life--far beyond a "clean-up." It felt like most of my eyebrow had been removed. This was really upsetting, especially since I had clearly communicated what I wanted. The lip waxing was also not done carefully. There were still noticeable hairs left behind, and the waxing itself felt very harsh. The next day, after washing my face, I noticed that I had developed two small scars on my lip area, which I believe were caused by the waxing process. To their credit, I was not charged for the eyebrow service, and I only paid for the lip wax. I do appreciate that gesture. However, I am now left waiting for my eyebrows to grow back and dealing with irritation and scarring on my lip. Overall, I was really disappointed with my experience. As someone new to waxing and new to the area, I was hoping for a more careful and attentive service--especially after explaining my concerns upfront. I hope this feedback helps others who may be considering trying eyebrow waxing here for the first time.