Got a defective vape and had it for only 8 days and it wouldn't charge straight from the box so I…read morethought the battery was full so I used it for like 4 hrs and then it started to blink and it also would not fire off I played around with the coil and it fired up for 5 min and then it worked so I called and let them know at the store that it started to work but later in the day I tried it and same thing w blinking lights and not charging As myself a Business owner and In my line of work if I sell something to someone I back it up by a 90 day warranty ..and even then I take care of my clients until they are good I could never imagine selling something defective and less than 10 days old. And offer some credit ! I would replace it ! Period . or offer a refund Sucks I lost $70 Was offered some credit if I bought a more expensive unit ...But that's not what I want , if you don't have the same one to offer me than a refund would have been appropriate

Big shout out to Ahmer, Saif and Dash for seeing a boy through tonight right before closing…read more Aloe Mango Melon Ice Flum Float hit the spot! All the cats here are beautiful humans including Lenny, Lynne, Ali, Mo and BG.

This place is great! They have everything you need and they have some cool stuff to buy. Plus, the…read moreservice is great! There always very friendly and helpful. Th prices are quite fair and I would highly recommend! It's become my go-to spot. Check it out.

Wide selection and variety of products, pipes and novelty gifts…read more The staff is very friendly, courteous and helpful. If you don't see a product, they will order if not prohibited in California

So I drive to Vape Dreams from about 20mins north, they have a wide selection of efluid though they…read moreare all for DTL and not MTL type vaoes. This means the pg/vg mix is around 70/30. Staff are always super friendly and there is often parking available outside the store or down the side street. I always go here after getting ripped off at The Smoke Shop. One thing I would recommend is calling the store before you head over as its been closed with a 'back in 5mins' sign 3-4 times and I'm not in a position to wait unfortunately. Great store, recommended!

They didn't have a great selection.. No mushroom chocolate bars . Just gummies . Hmmmread more

For easily the past 12+ years, I have purchased my cigarettes here and at their San Bruno store (I…read moreused to live on Crystal Springs Road and their San Bruno store is located on the east - or the northbound traffic - side of El Camino, about a block south of Crystal Springs Road). I have always experienced the best customer service and the best prices for cigarettes at both locations, so I'm surprised that I haven't written a review of this store until today. Anyway, the main purpose of my review today is to provide an update regarding the store's hours during the COVID-19 shut down. Fortunately for those of us who smoke cigarettes/hookah and/or vape, they have managed to remain open. God only knows how much broker I'd be if I had to purchase packs individually at a gas station (or anywhere else that would happen to carry cigarettes) while everything is shut down!! That said, their hours have been modified to 9:00am until 5:30pm, 7 days a week, so you have to get there early. When I went by the store the other day, the employee told me that they have been having an issue with Yelp reverting their store's hours to the pre-COVID-19 hours every couple of days, so I figured that I would post their updated hours with a picture of the note posted outside of the business to make sure that people are aware of their current hours of operation. One last thing: menthol cigarettes are getting harder and harder to come by because of all of the ridiculous "flavored tobacco" bans, but this store (and the San Bruno store!) both carry all kinds of menthols. Huge thanks to the owner for keeping his store open and huge thanks to the staff for showing up to work and being there during this time. I hope this review is helpful and happy shopping to all of you!!

Rude person. Passive aggressive for no reason. If I were him I'd watch his words. Some guy on a…read morepower trip for no reason

A friend asked me to pick up some cigarettes for her…read more Her usual store was closed for a few weeks and I was planning to go there after finishing my Thursday errands. We happened to have lunch a few doors over at our rotational spot. As we were boarding our car, I noticed this store and, out of curiosity, asked for their pricing. I was surprised to learn that it was either about the same or even a little less expensive. Perhaps there is a higher tobacco tax in San Francisco. I decided to buy them here and save a side trip after finishing my errands. I am more likely to buy a drink from their soda and drinks in their refrigerators to the right than getting tobacco products for myself. I'm glad that I stopped here and will compare the price with the place in the City next time I'm asked. The Asian couple who helped me were friendly and helpful. Plus, they take credit cards where the other spot is cash only.

I would never step foot back into this establishment. Was in there with a box I bought looking for…read morea specific brand of cigarillos for approximately 16 min and was never addressed. 3 other individuals came and left. I guess my appearance wasn't up to there standards.

Out of all the vape shops I've been to in SF, *SOUTH CITY SMOKE SHOP* is definitely my GO-2! They…read morehave a huge selection of disposable brands & flavors, & they always have my favorite Fogger Switch Cool Mint & Gum Mint in stock. Not to mention their Switch Pro Kits & Pods are also the cheapest prices I've seen & to make things even better if you can't make it to South San Francisco, they offer delivery. Great selection, great prices, amazing service, & reliable stock every time. Highly recommend!

best smoke shop everrrr this the og smoke shop for tourist…read moreand locals ! best deals and they open early during the week, perfect for me cause it's on the way to work !

Stopped by this smoke shop! great experience. Nas helped me out and was friendly, helpful, and…read moreknowledgeable. cigarette prices were cheaper than other shops I've been to, and he gave me a great deal on a nice bong. I also picked up some wraps, and they were fresh not stale at all. Great prices, great selection, and excellent customer service. Highly recommend this spot, and I'll definitely be back!

Raba and Habib are so nice, welcoming and professional. I love patronizing this business!read more

Some people shop for designer brands. Me? I shop for the true Fear of God essentials: cigarettes…read moreand vapes. Stopped by VIP SHOP & VAPE around 9:00 PM on 07/17/2026, and the experience was smooth from start to finish. Picked up two vape flavors, and the White Peach was the clear MVP, super refreshing without being overpowering. What really stood out was the service. The employee had genuinely positive vibes, was friendly, and made the whole stop feel welcoming instead of just another transaction. Quick, easy, good energy, and exactly what I needed. I'll definitely be back. Highly recommend with my utmost respectful regards!

wonderful worker great manners would recommend 100 percent and in&out is right next to themread more

Hello All, Stop by…read moregreat service and customer care. The cashier, Lo have me a good deal on my items today.

Store hasn't been open for days now light is on says open but it's not open i at least seen 10 to…read more15 customers waiting but no one ever open the door if they aren't open for the days they say they are they should at least leave a note on the door because they have lost a lot of customers!