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    5.0
    (1 review)
    Customized Merchandise
    Responds in about 30 mins
    5.0
    (1 review)
    Printing Services
    Responds in about 3 hrs
    4.5
    (17 reviews)
    Sewing & Alterations
    Responds in about 2 hrs
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    2 years ago

    Great for embroidery and printing. Also you can buy any merchandise for customization from here.

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    Michaels

    Michaels

    2.8
    (42 reviews)
    $$

    Well, I haven't written a review on a business that wasn't a restaurant in a while, buuuuuut here…read morewe go. I wasn't expecting much when I walked in, mostly because I had an online return and I wasn't looking for anything. What I found, however, was good customer service. A woman a head of me was going THROUGH it with a large purchase (none of my business, but it seemed messy lol). Luckily, another associate, Jake, took the initiative to help me with my return and get me out of there. He was calm and patient and seemed to know what he was doing even though he confessed it was his 4th day on the job. Not to mention my online return gave him a hard time on the POS system. Also, thank you to the manager or lead that was back there with him, coaching where necessary - I did not catch her name. I love to see it! Good luck Jake and thank you for your service while you were in the military!

    I don't know if it was just the particular day we decided to go or if this is the norm for this…read morelocation, 1but this was not a good shopping experience. Walking into the store, there were boxes all over the place and ladders and equipment littering a lot of the aisles, so it was almost impossible to move through with a stroller without running into a ladder or boxes. The few staff that were around looked pretty aloof or distracted and overall disinterested in helping you locate anything. Also, for some reason, the bathrooms were locked so I sought out an employee who told me they were having plumbing issues (also not a great look) , so I was sent scurrying out of the store to find the nearest bathroom where my toddler could potty before there was an accident. All of this I could probably overlook if they at least had the type of gem stickers I was looking for, but sadly their selection in the scrapbook selection was pretty weak. It's been years since I last visited a Michaels location but I don't remember the service and overall store quality being so poor. Needless to say, I won't be back.

    DC ThreadWRX - embroideryandcrochet - Updated July 2026

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