After unsuccessfully working with another realtor, we came to John and had a great experience. We…read morehad a challenging property to sell; he took on the challenge and got the job done. John sold the property in a reasonable timeframe, and was straightforward with the details along the way. We enjoyed working with him, at times chatting with him, and recommend his services as a realtor in and around Temecula, CA.

Posted this review based on only my dealing with John Lewis (owner and realtor) who is one of many…read morerealtors who work at this location. John Lewis left me in the rain literally.... I will explain exactly my first time home buyers experience. Back in 2008 I went to look for my first new home. You know that feeling if you bought before, and even if you had not bought you dream what the experience will be like... Like a Cinderella feeling going to a ball, the American Dream. I was a dream loan candidate no debt and a VA loan all ready so all we had to do was pick out the home. Sadly though we wanted San Diego the town we were looking at was a bit out of our price range, but the realtor was very nice and showed us some great homes. We were looking for a bit more for a bit less cost. Temecula was our second choice. We didn't have a realtor in Temecula and we saw this office. It wasn't busy at all, no clients that we could see at the time and we were met by John Lewis. We looked for a bit online and found a few prospects. All were foreclosures though at the time weren't most? We looked at them in person found one that was ok and decided let's put an offer in. This is where he only has his own best interest and if your a first time home buyer he will not look out for you. My fault for not knowing what I was getting in to buy a warning for ANY first time buyer as he will take advantage of you. He said well if you want to make an offer its good to put a little bit over asking price to let them know your a serious buyer. He paused and said you don't know how many other people have offers on the home and you can loose it. Back in 2008 I didn't know about Zillow or any other web based programs to show homes on the market. John showed us his MLS but didn't show us or tell us about facts on the home. One that it was on the market for a very long time, almost a year. That the price has dropped and he wants us to come in over. Sure he does, more profit for him. Once we put in our offer over asking price he said I know you have a VA loan but let me send you to my friend she can write up a better loan for you. Again my fault as I should have done a bit more homework. After this he was non-existent. So we bought the home, called John and asked how do we get the keys. He stated they are at your front door just go to your new home. It's pouring raining and we drive to the home and look everywhere for the keys. We're soaking wet, called him again and he said they should be right there... Finally he says, I'll be there in 20 minutes I have them right here. After making a great deal of money for just hours of work on us as a client this is how he treats us? Please if your a first time home buyer he does NOT have your best interest at heart. I have been much wiser and met many other realtors since then that will earn their commission not try to just get a sell. Last thing he said was if you send xxxx clients to me and they buy a home we will send you and your wife on a vacation. Since then I had 23 other friends buy a home and I recommended 0 to John. They all had very pleasant home buying experiences and are very happy with their purchase. Stay clear from this place they do not have to customers interest at heart. My first time home buying experience was a nightmare. Every time I had a question about my purchase after I accepted the purchase he was not there for me and I had to fend for my self. Don't use his "friend" who does loans either. There are fair and good loan brokers who will tell you up front the truth. Stay clear.

Mark, Jackie and the rest of the team have taken great care of us and have been very easy to work…read morewith. Very supportive and helpful during the construction phase and have been great to work with once we opened!

Could not have asked for better service or more prompt attention. Pipe broke, or something, which…read morecaused a horrible "sewage" smell. Gas Co was sent. Property Mgmt rep was on-site right away ! KUDOS to all involved.

Hannah is an excellent and responsible professional to help you with any real estate transaction…read more She was extremely helpful and patient as my wife and I were looking at multiple properties in Temecula, Menifee, and Murrieta. She is very knowledgeable about the area and neighborhoods. If you are looking to sell or purchase a home in the inland empire, San Diego or surrounding areas I would highly recommend Hannah for your go to agent.

STAY AWAY from Melissa Robinson if you want a professional, reliable and trustworthy property…read moremanager. I did not choose her as my property manager. She got my business because my previous agent left the property management business and I am an out-of-town landlord. So many irresponsible things she did when she was my property manager - I don't know where to begin. As an example, she did not take care of my property at all. When the tenants reported a pipe leak in the house, she called to inform me (this part is good). But then she signed a bunch of paperwork with the contractors/plumbers without informing me, and then took off to Hawaii for vacation. I was left chasing the contractors and tenants to understand what exactly was going on. I requested a backup agent in her office to check on the house but she declined. So I had to find a local agent myself to check on the house. Needless to say, I later found out a bunch of paperwork she signed with the plumbers/contractors and had to deal with insurance and plumbers all by myself. She was no help at all. I should have taken her to court if I had the time.

As an entity you should be as prideful and spend the same energy you put into helping people buy…read morehomes as you would to selling them. This is how a prideful Real State agent from this firm deemed the property to be in a "clean/good" condition. I'm sure everyone wants to walk in and see all these amazing things left behind on their home. The Real State Agent was George Williams, awesome cleaning.

Matt was super easy to work with, very responsive and fair in pricing. He helped us out on short…read morenotice and we are super thankful! Definitely would recommend him to anyone to that needs mobile notary!

We highly recommend Matthew. Matthew and his wife Veronica made our house hunting such a great…read moreexperience. They showed us so many houses and wanted for my husband and I to find the right home for us. They were so patient, caring, professional. Matthew works with what the client wants. He does not pressure and he takes the time to help. Wouldn't changed this experience for anything.

Top notch! Best realtor in Temecula! Absolutely hands down the best service. Would highly recommend.read more

Claudia and Andy are both so amazing. They helped us buy our first home and made the process so…read moresimple for us. They started with giving us an informative PowerPoint presentation that broke down the home buying process, they answered all our questions, and made themselves available to us. Claudia put in a lot of the work by continuously sending me homes in our budget as soon as they become available on a daily basis. They both worked around our schedules so we can view homes quickly and go us connected with an amazing lender. We were able to close escrow in such a quick time because these realtors were committed to getting the work done. To this day, Claudia and Andy continue to check in on us, which we appreciate. When we consider selling and upgrading to a bigger home, we will absolutely return to work with Soto Real Estate Team!!

Claudia and Andy helped my wife and me buy our first home…read more Claudia set us up for a call after getting a better idea of our timeframe on when we planned to make a purchase and when we got on the call we were so impressed by how much information Claudia had for us. She had an entire PowerPoint made that broke down each step in the process and we immediately felt much more informed and comfortable with the home buying process. Her and Andy helped us find an amazing lender and after getting approved we went house hunting. I kid you not, within a span of about 2 months we found, bought, and moved into home. We were in disbelief how quick and easy the entire process was. Claudia and Andy made sure we felt comfortable and in control of the entire process and my wife and I highly recommend them to anyone who is interested in buying a home or even just wants to get some information on the process. Claudia and Andy actively check in on us to make sure we're satisfied with our purchase and we're looking forward to the next home we buy. Thank you Claudia and Andy!

Starting in February, we invited Nishant & Neeru into our messy Murrieta home. They advised what…read moreneeded to be done and what to expect from them and the current market. Fast forward to 2nd week of April & we have done the work and we signed with this dynamic duo for a sale! First day, accepted an offer. It fell thru. Next, open house driving multiple offers, we must've picked the wrong one. It fell thru again. Another open house, with our team of agents working all possible angles, we chose the final buyer. This was not as easy as it should have been, nothing they could've prevented. It took longer than we all had hoped, but I knew Neeru and Nishant had our best interests and were able to comfort us thru the hard parts. We are finally closed, with a fair price & a new start! I would choose them again & you should, too!

None of this would have been possible without the help of our amazing realtor shanu! Talk about…read moregoing above and beyond. Shanu really took the time to understand our needs and wants as first home buyers. This was a wonderful experience and truly couldn't have done it without his help. 10 out of 10.