Horrible CUSTOMER service!!! I have tried contacting Pat since OCTOBER 2018 about GROUT changing…read morecolors and FALLING OFF & chips on fiberglass!!! NO RESPONSE

I'd give them zero stars if I were able to…read more FYI... The owner response below... I call BS... they're brothers and literally located in the same space! We did indeed use Gary's Pools and Patios with Gary Zars, but I wouldn't trust either! Our pool installation started over 7 weeks ago. We are no further along than we basically were at week three. The deceptive and incompetent practices of this business are mind-boggling. We began pool installation over 7 weeks ago. At the time of signing the contract with the OWNER of the company. He told us it would take 2 weeks. The Job foreman a few days later said "no, it takes 3 weeks." Almost a month into installation after a 10 day period where NO ONE from Gary's Pools and Patios returned our calls or called I finally received an email back from the General Manager when I told them I would not be paying on the loan to their company until our pool was completed. Every time I actually do get any information from anyone working there, I get a different story. During the installation, they damaged the fiber glass edge. The Saltwater chlorination System - promised we we purchased the pool, was not immediately installed. Then they said they had to order it. Nearly 2 weeks later it arrived in San Antonio. Five days later they finally installed it. We finally plugged it in and got it programmed, because the employee they sent to do it, had no idea what he was doing. Didn't even bother to look at the manual that came with it. Our entire yard is trashed, because they didn't load the dirt to immediately be hauled away, instead they piled it on our lawn. We now have an uneven, muddy mess. They also broke the sewer clean out access when they removed the dirt. I've asked for it to be repaired for over 4 weeks now. Still not repaired. Ive got bricks placed over the top to keep dirt, water and critters from getting into our plumbing system. The Concrete Decking - offered "free" 3 foot perimeter deck. This is a HUGE joke! The pool install is not complete without it, so it's not at all "free." It's just a sales gimmick (trust me... you pay for it) I asked since day ONE for the name and contact info for the concrete contractor. I wanted to talk about Kool Decking and color options. We've been told they don't know who it's going to be... there are two different ones working on other jobs for them and whoever get's done first. They keep saying there are people ahead of us on the concrete side. Fine... but let me talk with the contractor in advance so they know what we want! Now, after 6 weeks of installation, saying they would get us a contractor, we've finally been told we need to get our own concrete contractor. Thus far we've interview 3. None will work with Gary's due to being owed money or how cheap he wants it done. We are having to pay above and beyond to even get someone to work with us, and we are weeks out due to them being booked. If I had gotten a straight answer from Gary's when I first asked at the beginning of installation, I would have had a contractor booked. We will be waiting at least a month due to late notice booking. We have also been told that we just need to sign our finalization paperwork prior to them releasing funds to pay for concrete. I will not sign a paper saying the work is complete when it is not complete. How in the world can they expect us to sign a paper saying the pool is complete with my backyard is a mud pit and there is no concrete even beginning to be framed in. Additionally, they overcharged us over $1,400 at the beginning. Money that is supposed to be allocated to concrete. Now we are struggling to get a check back from them so that we have funds to pay the deposit with the concrete contractor. Be careful! What they have allocated for concrete is about half what it will actually cost, so you'll owe more money to the concrete contractor above what Gary's Quotes you. This whole job has been a disaster! Buy from someone else! Don't use Gary's!

I won the lottery with Aliz Remodeling! Elizabeth gave me a bid, insurance info, and references…read more After speaking with all her references I hired her company. I remodeled my main bathroom, main closet, added a 1/2 bath to my second floor, added two closets, remodeled a 1/2 bath, and put a new door in the laundry room. From start to finish Elizabeth was at my house every day and was in communication daily. Her workers were polite, cleanly, and responsive. They were here every day until the job was complete. There was never a day that work was delayed. Elizabeth and her son, Joshua were fabulous to work with.

From the owner: We specialize in home remodeling (bathrooms & kitchens) additions & repairsread more

DeLaCruz construction did a great job on my roof & home remodel. They are very knowledgeable in…read morewhat they are doing.& they had the best prices !

De la Cruz construction has totally taken advantage of me.i'm disabled in a wheelchair. I hired…read morethem to remove/ replace my fence which they did satisfactorily. The problem is they have promised to clean up it's in the contract. It's been 8days now and I keep getting the run around. A healthy person could finish the cleanup of old fencing and concrete in an hour..Juan de la Cruz told me last Saturday 8th August I'll be out Monday to clean up. Monday, Tuesday no show. He's on Facebook on another job instead of finishing mine. Then it's Wednesday he loaded one pole and a piece of fencing. Then it's oh I'll be there Saturday again one pole and a few pieces of concrete. Then it's oh I'll be there Sunday..it's 4:30pm..guess who's not here..so mad that I paid him saturday. I should have waited but I thought I could trust him..well look where that got me..in a wheelchair and still have fencing and concrete to be removed. Wish I was able I would load this up myself and promptly dump it in his business parking lot. Do not...repeat DO NOT PAY THIS CONTRACTOR UNTIL THE WHOLE JOB IS COMPLETE

Fast and Prompt. Called/Texted next day and was able to make it that afternoon. Communicated time…read moreof arrival versus just showing up whenever. Appreciate the attention to communication. Was able to inspect my roof and locate my issue quickly.

From the owner: Reliable, skilled, detail oriented general contractor specializing in roofing, flooring, plumbing,…read moreHVAC, electrical, landscape and more. Customer service and client-focused. Serving the Rio Grande Valley and beyond. Experience the SHARP difference today. SHARP - It’s in the name.