Roosevelt is a very nice guy, I will give him that. However, he will over charge, talk a lot and…read moregive excuses for not doing what was agreed upon. My partner hired him from Angie. (Angie's list, a service that will match you with businesses.) I did not realize that he was to be paid through the service, so I went ahead and paid, plus an extra $40.00, for him writing up the contract. He cleaned my pool beautifully, but it was also supposed to be leveled. I was given excuses by him why it was not leveled. It never did get leveled. I was also persuaded by him into being given an estimate for a different project and I paid $100.00 for just the estimate. The other project work was too expensive so I never got it done, but I was still out the $100. All together, I paid Roosevelt $640.00. My above ground pool was cleaned, but that is a lot of money for pool cleaning. I am just too naive. Nice guy, but over charges and tries to upsell. The service that we found him from ALSO charged my partner! After many phone calls, the money was refunded. It was a huge hassle, I will not use the service again. Next time, I will clean the pool myself and save $640.00.

Roosevelt arrived at 8:06 AM and the first thing he said was he would assess the outlet & write up…read morethe bill for supplies. I said to him we paid for the service, he stated we paid for his hours not the parts and if the job went over 3.5 hours we were responsible for the difference. I asked what smart outlets are? He stated they were the GFI outlets which we didn't need. Roosevelt stated he was only here to replace what was damaged. 8:52 he left our home to get supplies after writing up an invoice for $250.00 for 1-outlet & 1- circuit breaker. Lowes is 4.7 miles away in Dover & Home Depot is 5.8 miles away. I called Roosevelt at 10:25 asking where he was, he stated he couldn't find the parts at the local store so he had to go someplace else. Roosevelt returned at 10:30 AM with a small brown bag with 2 small parts needed, gone long enough to have stopped for breakfast or something. That's 2 hrs & 30 min from the arrival time of 8:06 & 1 hr 40 min from the 8:52 departure time. All he did was run down the clock. At 11:47 Roosevelt said to me "have a good day, I was about to recheck the outlet again but I am off the clock & he left. Therefore, he didn't need nor did he use 3.5 hrs. The price he quoted for the parts was over inflated but work was done so Let the Buyer Beware.

I called John and a few others when my washing machine started going. The tub bearing was getting…read moreloud and on its way out. He walked me through the repair vs. replace math on our unit and was upfront that parts and labor would run close to if not more than a new machine. He even offered advice on what to look for in a replacement. He didn't push to take the job anyway, but still took the time out of his day to do right by us. He's my first call for appliance repairs next time.

The ice maker in my freezer, on the bottom of my refrigerator, was leaking causing the ice to…read morefreeze into clumps. John came out, quickly assessed that a new ice maker was needed. Ordered one which came in sooner than expected and replaced it at a very reasonable price. Highly recommend him. Pleasant and professional.

I needed appliance service at my summer home while I was away. The dishwasher would mysteriously…read moreand spontaneously start. I was pleased to have the technician call me, on site, and explain in some detail the cause of the failure and the effect of the failure. In the process, I learned features of the dishwasher I was not aware of. There is a safety feature monitoring the overflow pan and my dishwasher fill valve leaked causing the the washer to eventually overflow to the pan. A part was ordered and a week later all was well.

County Appliance is one of those hidden gem companies that you're lucky to find. I've had them…read moreservice both my stackable washer/dryer (when something got tangled) and my refrigerator (when it stopped cooling/freezing), and both times they not only fixed the problem, they left me raving about how great they are. My fridge was giving an error code that I thought was "freezer fan" so they ordered me a new part before coming out to fix it. When the service tech came out, he ended up diagnosing that the fridge got switched into demo/store mode and it wasn't the freezer fan at all. Which lowered my bill to a simple trip charge! Honest pricing and reliable service will keep me as a loyal customer to County Appliance until the day I die. I highly recommend them to anybody needing help with their appliances. Thank you again County Appliance for the exceptional service and for your expertise.

Tony, was great, even though he had to wait on me for a few minutes. He came in and went straight…read moreto work. He figured out this issue in less than 10 minutes. Thank you, Tony, you sir are a true professional, sir. I would recommend you and your company hands down. If we could give you 10 stars we would. Stay safe.

We scheduled appliance repair for next day and were given an 8am-5pm window of arrival. Someone…read morecalled mid-day to sell me a warranty, but other than that there was no customer service contact. After waiting around all day, had a 3pm time on the online message eventually and the lady said we were assigned to a tech. Then it moved to 4pm. At 5pm, it moved back to 8am-5pm. By 5:30pm I was able to get around the chat bots in customer service to talk to an overseas customer service that informed me our tech wouldn't be coming and they wanted to reschedule. Don't waste your time with this company, they don't communicate, you can't get ahold of real people, and the service is non-existent.

County Appliance came and charged me 129.00 dollars for a job and couldn't get the job done. The…read moretechnician couldn't pull out the dishwasher and replace the hose . He said it was because of the tile on the floor. The dishwasher was pulled out before by another person.

I am very disappointed in the service I received and would not recommend this business. I was…read morehaving issues with a washer not draining, and was able to schedule an appointment within a week. The tech ran some tests and let me know he believed the issue was a faulty computer board in the machine. It was going to be a $500 repair but given the information and the type of washer it is, I felt it was worth repairing it. Unfortunately, the washer still was not working after the repair. I called back and a tech came out again within two days. He ran more tests and determined that it was an issue with the pump that was causing the washer not to drain. He quoted me another $200 to repair that issue. I don't have another $200 to throw at a washer that was supposed to be fixed after the first repair, so I called to speak with one of their management staff to see what could be done. That's where the issue really began. The man I spoke to continually interrupted me and talked over me. He told me "well you can't expect us to just do more work for free." It's not free, I already spent $500 on a repair that apparently this company doesn't stand behind. He felt that the $50 discount they offered me already on the service was enough and told me to "just put the balance on a credit card." He said "there is no way the tech could have known that the pump needed to be replaced too." The tech didn't run high water volume tests on the pump in the initial appointment, or after replacing the computer board, and that's why the issue was missed. I never would have repaired this washer if I knew it required $700 in repairs and I feel blindsided that there was work missed in the original repair quote. When I tried to explain how I felt to the manager, he kept interrupting me to talk over me. I hung up on him when he raised his voice at me. I don't trust this company to do any more repairs on my machine. They missed work the first time, won't stand behind the work they have done, and their customer service at the management level is terrible.

Unfortunately, had to call Maryland appliance repair LLC more for my Samsung refrigerator which was…read morenot cooling properly. Mike diagnose the problem quickly and get the best fix he could given inherent issues with the refrigerator. Cannot recommend this company anymore highly than I have and the only drawback is that their popularity has resulted in longer wait times to get to customers. Great people to work with

All went well came to my home when he said at the time he said and had my problem fixed within an…read morehour

I have had many Jobs completed by Handii Services. Jim is thorough, reasonable, and trustworthy.read more

I hired Jim to replace faucets, replace toilets, replace a wall hung sink with a pedestal sink,…read morereplace water valves, replace a sump pump and re-pipe, replace light fixtures and several wall outlets, repair sticking internal doors, repair a large hole in a ceiling, replace window screens, replace window glass, repair basement stairs, replace a column on the front porch, repair concrete on porch floor, etc...I hope you get the idea. Jim and do almost ANYTHING and he is so thorough, and his pricing is very fair and very reasonable. If you need virtually ANY THING done around the house...please call Jim vs an electrician or plumber or carpenter. He is a 3 in one type person. I'll use him for things in the future. I'm SO glad I found someone of his caliber and he is super to work with.

What a terrible experience. They showed up here with a 1 gallon Craftsman shop vac and a small…read moreclear hose. I hired them via Home Advisors (Angi's List) to do vent and duct cleaning in my house, not my dryer vent. I told them to leave my property immediately, they were a rip off and I called Home Advisors and told them. Never ever use this company, they advertise duct cleaning and show up without the necessary equipment.

I was looking for an out of stock part for a Maytag dryer and spoke with Lois. She was very polite…read moreand helpful. Unfortunately I couldn't afford the cost of the part. However, I recommend they highly as they are knowledgeable and efficient with appliances!

Always helpful. Prompt delivery. Won't buy anywhere else. Really like working with Elizabeth. She…read moreis helpful and very knowledgeable.