My father died in Stockton so I was looking for a local, inexpensive, trustworthy mortuary for…read morecremation service with no funeral arrangements needed. While overall I was satisfied with my experience, our main issue was the signing of documents. Their admin staff had a lot of confusion, and were not well organized. My family and I likely re-signed/re-faxed/re-emailed the documents no less than 4 times - it was not a great look. Otherwise, I found their cremation pricing to be the most reasonable in the area. They were also available on the weekends for me to pick up the ashes. I think if they were to switch to Docusign and use a CRM for calendar tracking they would have a lot less issues than they seem to.

I have only had to deal with arrangements of this kind once before and I feel like this funeral…read morehome is in transition or plainly not very organized. My first experience with planning a funeral was with a different place and they had a checklist and took very detailed notes for the service. Everything was thought of and discussed in one sitting. This time I helped my cousins with services for my uncle and the experience was much different and although prearrangements had been done, there were still details that had to be reviewed prior to the final services. During this time of grief people should not have to deal with arrangements or asking and answering questions that could have been addressed at the initial time of contact. The building and technology seem a little dated as well. Some examples of the issues - the website listed the incorrect date for the Mass, luckily another cousin noticed and alerted us right away. Two days after the services were scheduled we were notified of a need for a time change due to a scheduling conflict with the church - why weren't the times confirmed earlier. No mention of memorial prayer cards was made so I ended up ordering them online. No mention of whether we wanted to play a slideshow so I had to inquire. I placed the slideshow on three different types of CD/dvd formats and a flash drive and none of them worked on their equipment. It sounded like they could have made the slideshow but again, no offer or mention of the option.

want to share my deepest gratitude for the wonderful people at Zapata Funeral Home. During the…read morehardest time of my life, they were incredibly caring and handled everything with such dignity and integrity. They are a 100% family-owned business, and you can truly feel that personal touch in everything they do. They did a beautiful job preparing my son for his funeral, and l am so thankful for their compassionate care. If you are looking for a place that feels homey, clean, and welcoming, I cannot recommend them enough. They have a beautiful little chapel that can hold up to 100 people, and the parking space makes it so easy for family to arrive. The entire experience was worth it, and l am so glad we chose them. If you need their services, please reach out to Rafael at 209-561-4828. They are available 24 hours a day to help you when you need it most. Zapata Funeral Home 445 N. American St., Stockton, CA 95202 (209) 462-9272 | zapatafh.com

I had to deal with my son's tragic passing recently. Gabe at Zapata's funeral home was amazing!…read moreOnce i chose the casket and programs he made sure everything else was taken care of. He was very professional and tried to help me in whatever i needed. My son looked so handsome and very peaceful on the day of the funeral. I requested a change of clothes after the viewing and Gabe made it happen without any problems. Him and his partner were also very helpful during the viewing and funeral with any extras that were needed. I am really grateful that he was referred to me by a friend, because he really came through for me in my time of need. Zapata funeral home is a very professional environment and they are very caring. I highly recommend them if you want your passing loved ones to be treated with love and respect.

This mortuary is the absolute best. Jose and his family sincerely care about each family, they are…read morehonest and kind. When our mother died at 3:04 a.m. on a Thursday morning I randomly called Valley Funeral Home and at 4 a.m. Jose and his son came to the house and they very respectfully covered mom and took her body to their mortuary. The next morning my brother and I met with Jose and he was so kind and honest. We were having mom cremated and eventually will be interred in North Dakota. He took care of all the required licenses, etc. included in the fee for mom's cremation. The total price came to $1,030. Plus they offer their online site that you can publish an obituary for no extra charge and also includes up to 10 photos! And it does not expire so you can share it with friends and family everywhere. Mom's cremains were ready to pick up exactly 1 week after cremation like they promised. And they call her mom. I highly recommend Valley Funeral Home on California Avenue in Stockton. They are reasonable, and so very kind and professional.

I am very thankful I found Stockton Funeral Home and they were the first ones I called. I did not…read moreshop around I knew I made the best choice. They were an amazing staff and they helped me with everything for my sister's funeral. I felt welcomed and I appreciate the way they treated me and my family in this difficult time. My whole family was very happy how they helped and made sure everything went smoothly and professionally. The casket was beautiful and they gave us the best valueaservice. This is my first time going through this and I really am happy it went smoothly. THANK YOU to the whole staff at Stockton Funeral Home for an amazing service for my sister

Colonial Rose lied about pricing multiple times. They tried to add additional costs, $1,150 plus…read moreanother $300, multiple times even after we had agreed on price and total and signed the contract. They tried to short me two entire hours of my loved one's funeral service and ended up shorting me only one hour after I complained. At the planning meeting I informed them that I wanted to pay on assignment they agreed since that's one of the approved forms of payment they take. This was two weeks before the funeral. Then they proceeded to lie and say that my loved one's life insurance company didn't allow that type of payment and that I had no claim opened, but in reality they were the ones to call the insurance company and specifically say they were refusing the payment on assignment and wanted to be paid up front. And not wait the obligatory 20 days. When I informed them that I didn't have a way to pay them in cash which is why I chose the payment on assignment option they said "well if there's no payment there's no funeral or cremation" only a couple days before the funeral. They made it seem like they were holding my loved one's body hostage and only cared about their money. So not only was I dealing with the devastation of losing my loved one now I had to scramble to find cash to cover the costs since they will charge 3% for using a credit card. They lied multiple times to my face and they were very inconsiderate and lacked training. The only employee that I have nothing bad to say about was their receptionist Dylani. She was always very helpful and thoughtful. And then as a cherry on top Lenny the funeral director signed the guest book before any of the family or guests did. I was very irked by that because he wasn't family or a friend and signed it as a business card.

Definitely recommend. The whole process of losing a loved one and then, having to make decisions…read moreand arrangements for a funeral is tough and at times, agonizing. From the moment we met Amber, we felt comfortable. My dad lost the love of his life after 66 years of marriage and is heartbroken. Amber made the whole process of making decisions easy for him! The whole process was simple and she made it carefree for us. We also worked with Elaina and Dylani. Everyone worked so well with us especially when we had to make edits to the death certificate and the obituary amongst on the spot decisions on the day of service that my brother and I had to make. They all were so patient and understanding of us as we were in pain and grieving. Also, the embalmer made my mom look beautiful and they added a veil to her casket for the viewing which added a special touch. While we set our own funeral program, Amber and the rest of the staff was there by our side to make sure everything was accomplished. They helped pin the boutonnières on the pallbearers and helped with the timeline of procession to the burial after ceremony after the reception. I couldn't have asked for a better execution of the timelines as we had to drive almost an hour to the cemetery. We were able to have Athena the service dog visit and the FB live worked well for our relatives overseas! Also, I recommend renting the reception room. They provided coffee, tea, and water. We added breakfast in the morning and charcuterie foods for after the service. Super convenient for those that were not going to the burial. Also, some people and kids were not comfortable with the viewing so it was a safe place to hang out. Plus, perfect for a family reunion with people you haven't seen in years! Such a smart idea to have this room. The price of funeral was reasonable. I love this staff. The home itself is beautiful and I love the chandeliers. It was a perfect environment to feel the love everyone has for my mom and our family. Also, service to the burial was great. Amber had my dad ride with her in the hearse. That was super nice for my dad. She was really great with him and helped to lift his burdens. At the burial, everything was executed well and done professionally. Thank you!

When my dad passed away we thought he had previously picked out what he wanted for his funeral…read more Turned out he just got info, brochures and the like. Moses was fabulous in helping me figure out all what was needed to make a lovely Catholic funeral Mass happen for him. He did it all and coordinated bringing my dad from another funeral home in another state (he lived there but wanted to be buried in the cemetery his parents are at in Stockton) so was just a little more complicated. Plus I had my brother's cremated remains I wanted to be buried with dad. Moses made it all come together without a hitch The music and singers he booked were fabulous and their location is beautiful for any services you would want to do there. Ours was a little more detailed because we had the Rosary the night before, Mass at the church the next day then followed to the cemetery for the graveside part. He and all the other staff were very professional and right on every little detail. I cannot thank everyone at Casa Bonita enough for such a wonderful job they did. This is not an easy business and I see some not good reviews on here but I have to say those people have to be something wrong personally because of course a business has to be paid. Yes, everyone pays otherwise you don't stay in business very long. Moses helped me save alot of money by finding solutions for a couple of very high cost items, so I personally know he's not out to get every dollar you have. In fact I need to contact him soon to start pre-need planning for mom because she will be buried with dad and I'm not going to go anywhere else. My Nonnie's funeral was also held here in 2015 and although I had no part in planning hers, I did attend and hers was just as lovely. I'm sure that is why my dad got brochures and information back then. You can be sure everything will go smoothly when Moses is taking care of things. Thank you for everything you do.

don't go to this place. Lied to us three times .My son passed on the 12th of Sept. I still can't…read morebring him home.Now I have to wait until next week to bring my son home. Don't trust these people. They don't care about you our loved one.

My son and uncle are both buried here. The staff and groundskeepers take so much thoughtful care…read morewith the families and their loved ones' resting place. It would never have occurred to me to write a review for them until I came across a ridiculously rude review below that I both reported and am offsetting with a positive review to put their rating back where it belongs. The grounds are beautiful, the ambience is peaceful and I feel good about selecting this site as a final resting place. ....throwing a temper tantrum and giving a location like this a negative review because you couldn't pee there- during covid no less- gives an entirely mislead perception of how it actually is to someone considering this as the final resting place for their loved one. Shame on you.

Quiet, peaceful and well kept. While there are several signs saying no loud music and alcohol,…read morepeople still do it, but it's never disrespectful. Visitors are always respectful to each other. The roads could be better improved. Several of the trees' roots have lifted the roads, making each road seem like it has several bumps. You definitely need to drive slow here. When there are several cars, you need to drive carefully as the roads become one lane. It's a tight fit, but manageable.

Customer service was excellent I made a phone call advised what type of service we were…read moreunfortunately looking for. Val then broke down the cost in full detail. Advised me that he would be there within 30 minutes. Val showed up in less in 30 minutes. He came in and was extremely respectful gave us time to finish having our last moments. We were never asked to purchase any additional items or pressured to pay more then quoted amount. Based off the overall experience I wouldn't hesitate to recommend.

The facilities are a bit small and it's not in the nicest part of town, but the services are…read moreadequate. I really can't comment on the price, but what I can say is that the people operating the tech side of things were very cooperatice. I had a memories tribute to my aunt who passed recently and they were able to download my file from a USB or thumb drive. It worked seamlessly with no issues. The music and pictures came through just as I had previewed on my PC at home. Overall, I would recommend Chapel of the Palms to possibly meet your needs when that time becomes necessary.

Paulina was so amazing helping me preplan for my father. I feel more at ease getting a plan in…read moreorder for when the time comes. Any questions you have she guides you through what may seem scary. The process was so smooth and quick. I will definitely come back to preplan for my mother

My husband Service was handled with care and respect. The staff is very helpful. Everything was in…read moreorder and on time they even assisted with taking my husband to his final resting place thank you Cano great job. 05/23

Amazing work done. They coordinate with our cemetary rep and they follow the guidelines. So,…read morepatient and understanding even if we wanted to expedite it, they try their best.

Martha was amazing in helping us design the monument. Paid in full by July 2025. Didn't hear…read moreanything for months. I had to continuously reach out. Finally got it in place March of 2026. We paid a lot for blue pearl granite. If this is blue pearl, this is extremely poor quality and not what we paid for.