Aaron was absolutely amazing. What a wealth of knowledge and a great attitude. Highly highly…read morerecommend. We used Aaron for a pre purchase inspection. He came when he said he was and his diagnosis and analysis was thorough. He helped me feel at ease at buying a used car and worth every penny.

Service was requested but was told they were no longer accepting new clients which was unfortunate…read moredie to the positive reviews.

Arrived about 10 minutes prior to opening. Waiting room was already full of people who apparently…read moreknew something that I didn't know about what time the business really opened. Asked if I could get an oil change done. Was told they could not get to me today And service manager pointed to a stack of work orders and car keys that had already been logged in for oil changes. Asked if I could schedule an appointment for sometime next week and was told they only do first come first served and do not make appointments. He said That they had tried appointments and it didn't work. My guess is that it worked fine for their customers, but didn't work for them so they chose to go with their convenience rather than their customers convenience. By the way, if you don't actually open at the time posted phow the hell is the customer supposed to know when he has to get there to get an oil changed done? Long story short, found someplace else that could do the job and was at least somewhat interested in my convenience. Will continue to use that company and to recommend it. Do not recommend this place unless you want to arrive the night before and spend the night in their parking lot so you can be at the front of the line when they open, whatever time that may be.

We have taken all of our vehicles here for new tires or tire repair. They put tires on raised…read moretrucks, motorhomes along with our other standard vehicles. They fixed a tire we had a blow out on with a tire we already had. They rotated our tires for free since we bought them there. Very busy place, so you can wait in the lobby while they work on your vehicle, but they need to update their lobby TV and stock their vending machines. Friendly staff. I would recommend this place.

When I tell y'all... this man came HELLA QUICK... I had gotten off the phone maybe 12 minutes and…read morehe was outside my house to tow my car!! Great service!! Most positive towing experience I have ever had...and coming from me who ends up getting a tow maybe 2-3x per year...that means a lot. I've had some real nightmares. This was a SWEET DREAM!! Thanks Brandt!!

They fixed my baby faster than I had hoped and did a wonderfully job. The rates were good and the…read morestaff was so kind. I will definitely be back if any more repairs are needed.

I just bought my 2nd truck and again Kellen Arnold delivered. I was specific about what I was…read morelooking for and I got everything I wanted and more. Kellen is the best of the best hands down. He took time to show me all the features and set everything up to my preference and was willing to come in on his day off to accommodate my schedule. If you are in the market for a vehicle, go see Kellen.

Came in for a last minute, urgent oil change (8%) while going from CA to NC. Was nicely directed to…read morethe service bay, and was gladly taken in for a quick service. Oil/filter change only took an hour. Waiting area is quite comfortable too (unlike other dealers I've been to). Checkout was nice and quick. In and out to get back on the road. Worth mentioning, was walking around the lot, and a nice salesman unlocked the trucks I was looking at, just to look at. So everything was great!

Gus Sr and gus Jr and their crew are the greatest..so nice and helpful. Would recommend them to…read moreanybody Bought an suv from them and it runs like a top..if I ever need another vehicle I will check with them first and they also have a body shop..if they work on your car you know it will be right..great people..even the people that work for them Precision Auto Sales and Service are the best

Dropped my truck off to get the A/C repaired. Called 5 days after it had been dropped off and it…read morehad not even been looked at. I understand if a shop is busy but don't make appointments to have a vehicle looked at if it's not going to be seen. After $400 for a rental for my truck to sit I'll be taking it somewhere else.

I had an appointment Monday June 13 at 8:00 AM Car was not ready till end of Next day. They…read morecharged 270.00 to put on A 52. 00 sensor. The next day Battery light was on . The car stopped two doors down and they wouldn't come to even give a boost. HORRIBLE customer service. Total bill was 448. O0.. They charged me 95.00 for a diagnostic test. They said no problem. Next day Battery light came on and I now have to get a Alternator. Another 400.00. They are SLOW,. UNPROFESSIONAL,RUDE. And OVERPRICED. !!! No CHRISTIAN Values and HORRIBLE customer service. Do not take your vehicle here. CROOkS. The deserve -0

**MUST GO PLACE**…read more Despite any previous reviews let me tell you about my experience with Firestone In springfield with the help of Wren and Anthony! My wife and I were traveling cross county from NC to CO. Our first day we drove just outside of Nashville and stayed the night. The next morning I was desperate to put antifreeze/coolant in my truck I knew it needed it. So, I put green antifreeze in my truck... big NO NO. Once I felt my gut telling me I should not have used that I began researching if this was something I needed to fix or let slide. Turns out it was an immediate danger. I picked up the phone and called the only place open on a Sunday, firestone in springfield. I was greeted with a generous voice and explained how I needed immediate assistance. I was directed to take my truck over to them to have them look at it and see how bad it was. We drove 15 min from where we were and when we arrived a gentleman came out and met us in the lobby. Now, still reluctant and ready to hit the road he took my keys right away and they had my truck jacked up in 10 minutes. This ironically was my birthday and they had no idea, they immediately began flushing the old coolant and fixing the issue. While they were looking at the truck they told me my wheel bearing was loose and needed replaced. With no question of their integrity I told them to fix that too. They had us back on the road in 2-3 hours and we arrived SAFELY to our destination. Wren was very helpful and Anthony was a skilled technician who had proven competency. I know this was a long review but these kind people all three of them working on that sunday saved us. ** MUST GO TO **

They went the extra mile for sure! Love these guys and won't go see anyone else in town if they…read morecan do it. Honest, helpful and pleasant is a tough combo to find sometimes. Car runs great. They also helped me with some details about my car I didn't know about and saved me money!!! Woohoo! *blows a kiss to all the people working for this company. Special shoutout to Toby, a super guy!

I took my Jeep in for service, and they went above and beyond. They not only listened when I…read moreexplained the problem, and what I thought was wrong (this never happens anywhere else) but they took the time to explain what they diagnosed, and why it was very similar to what I was suspecting. They needed to keep my Jeep overnight, and arranged a ride home for me within minutes. The next day my Jeep was ready on time, and they even took extra steps (again, never happens anywhere else) to ensure I wouldn't be experiencing any issues anytime soon. I'm completely appreciative of the amazing service I received.

Was interested in purchasing a vehicle from Gupton Motors, and informed the sales representative…read morethat I wanted to buy a specific vehicle for which we had established an agreed-upon deal. I then waited to receive paperwork via email to put my deposit down for the vehicle, since an agreement had been made. Later, I was informed that the vehicle had been sold out from under me AFTER I had already agreed to purchase the vehicle. My best guess (assuming positive intent on the saleswoman's part) is that she forgot to mark the car as sold, so it was mistakenly shown to another customer. Regardless, Gupton failed to honestly own up to their mistake, which was quite maddening. When I showed interest in a comparable vehicle, since the one I preferred was sold out from under me, Gupton dragged their feet on matching the deal we'd already agreed upon. Really bad impression of these guys -- not only failing to own up to their mistakes, but also not even making an effort to make it right with the customer... Too bad -- took my business to another Jeep dealership that was very pleasant and honest!

The oil change was overpriced, double what other shops in town charge. They said they checked tire…read morepressures and the front and rear were both 35 psi when, in fact, all 4 tires were under 30 psi. They tried to scam me by saying there was metal in the transmission fluid. I had the transmission fluid changed in my car less than 2 months prior. Ripoff artists. There are other shops in town to be trusted. Not this one.

Excellent customer service. The team introduced themselves and told me what each were doing, they…read morewere kind, courteous and knowledgeable about what they were doing. They even asked permission before reaching into my car to reset my oil light. I will definitely be back, will also recommend!