I saw that I had a missed call from the number related to this agent, and since they were unable to…read morereach me at this number, they started calling old high school friends I haven't talked to in over 20 years to see how they could get a hold of me. I know this because one of those said friends went out of their way to find me on social media to let me know. There's absolutely nothing ethical about this, and in fact it's extremely creepy.

Worst insurance agency ever. The most unhelpful and unprofessional agents I have ever done business…read morewith in 50 years of buying insurance .

I called their office number. A real person answered, which was nice. Answered with just a Hello…read moreand then another Hello. When asked if this is Northland Insurance, the reply was dha ? Too suspicious so I hung up.

I have had the pleasure of being a customer of NIG for almost a decade. f you are in the market for…read morea new insurance agent for either personal, commercial or life insurance, I highly recommend Rebecca and the entire Northland Independent Group. They go above the call of their jobs and continually ensure I'm getting the best rates.

Was with a different insurance company for years, when i got my dream car my old insurance company…read morehad my rate so high it was worth having a car, after calling around i found shelter that has helped me out a lot! it's worth the call, you can actually save hundreds!

From the owner: Beginning in January of 1989 My commitment to helping our customers began. I have been awarded the…read moreWest Missouri Agent of the year 5 years in a row from 2010-2014, I also received the Shelter Agent of the Year in 99', I have been a Life Star agent for 3 years. I am licensed in several different states including Missouri, Kansas, Arkansas, Colorado, Illinois, Indiana, Iowa, Kentucky, Nebraska, and Oklahoma. If you have an insurance question or are interested in learning more about Shelter, feel free to contact us today! 816-532-2600

Had houses, cars, personal items insurance with Jim Johnston for almost 25 years. Jeff Johnston was…read morenot as attentive as an agent. And when we went to make a claim it was NOT a good experience. We never questioned price increases and trusted Jim. We cannot say the same about Jeff. Needless to say, we left Jeff and American Family and never looked back.

If you're looking for an insurance agent you can trust and one who will go over details thoroughly…read more(with a happy voice and a smile) look no further. Krystal Ragone has always gone above, beyond and then some for our entire family. We all have policies with Dan Demory's office and Krystal has literally come to our aid in times of crisis and chaos. Some of her help was related to our insurance and the complexities we've experienced in our lives (illness, job loss and other stressful events). She provides a voice of comfort and an attitude of "Let's do this together - I'm here to help". When my mom was diagnosed with dementia and we were going through the process of issues related to her license, her automobile and all the struggles related to it, Krystal stepped up and advocated for us within an often complex insurance system and assisted us with resources to address some of our concerns. Our family has example after example of this kind of engagement and professionalism. I have trouble understanding so much in the insurance realm and she never once made me feel silly for needing a bit more help understanding my policy. She returns calls promptly and I honestly believe she has professional skills that just cannot be taught. She has a gift. We've been with her for approximately 10 years. I moved out of state a few times and missed her unique style of professionalism mixed and one-on-one care and concern. We consider Krystal a part of our family. That's how much impact she had on our lives. Thank you, Krystal for everything you've done for all of your clients over the years.

In June 2018, I called Lil Danny's office and requested that both my renter's and life insurance…read morepolicies be cancelled. His assistant expedited my request quickly and assured me that my policies were now cancelled. Shortly after, I received a call from him, declined it and listened to his voicemail later... it said, "Hey this is Dan Demory, just wanted to see what's going on. Give me a call back." Seeing as our business relationship was now terminated, I didn't feel the need to put myself through his pathetic sales speech. Fast forward 5 months later, I'm reviewing my bank statement and there's a charge from State Farm. I thought, surely, this must be a mistake and Danny Boy will refund the charges. While speaking to his assistant, they confirm that I did place a cancellation request on 6/13/2018. The assistant says he is unable to refund the premiums and puts Lil Danny on the line. He proceeds to explain to me that life insurance policies must be cancelled "in office." Fair enough, but why wasn't I informed of this sooner? His explanation? "I should've called him back." Lil Danny sounded like a pubescent high schooler that had his pride hurt. I asked why he did not bother to inform his assistant of this, inform me of this in his voicemail or make any further attempts to make me aware that my policies were not cancelled. Same response. It was not until later that I learned my renter's policy was still in effect. The renter's policy CAN be cancelled by phone, yet was not done so. This concludes me to believe that Lil Danny specifically instructed his assistant to not cancel my policies... directly opposing my wishes and defrauding me of 5 months worth of premiums. In the end, after complaints to State Farm and consumer protection agencies, my refund was granted. All it took was several hours of work and 3 months. Moral of the story is, if you have a policy with Lil Danny Demory, you better call him back immediately, whenever he calls. Or face the consequences of his fragile ego.