Deano Hardwoods

We received an email from LL Flooring asking us to place a review on Yelp, whether positive or…read morenegative. So we'll comply with LL Flooring's request and place this review online. We purchased 1,200 square feet of wood from LL Flooring in the fall of 2022 and contracted with LL Flooring for its contractor to float the wood over our concrete slab. However, we discovered that a vast majority of the pieces had some bowing, and about half of them had very significant bowing. We talked at length with the store manager, who claimed this was normal. It was only when we called the Customer Care Center that we were told that we should expect the flooring to be flat with no bowing (and certainly should not expect that half the pieces would be significantly bowed). It became clear from our conversations with the store manager that his concern was whether the floor would actually come apart (or "fail," in his words). He was not concerned with the fact that the bowing would cause the floor to visibly deflect when walked upon, which would also lead to an unpleasant hollow echoing. He also made clear that LL Flooring would not consider this a warranty issue that they needed to fix if we were dissatisfied after installation. Based on the discussion with the Customer Care Center, we returned the first batch and ordered a second batch. That batch came in (albeit taking twice as long as LL Flooring had indicated it would) and we rescheduled the installation. The contractor stopped shortly after beginning, stating that in his 17 years of doing this sort of work, he'd never seen wood so bowed. He stated, "it's smiling at me," referring to its curvature. He stated that the bowing was causing the ends to lift up from the floor, meaning that the wood was visibly moving up and down when someone walked on it. He indicated that this is not normal, and like the Customer Care Center told us, that we should expect the wood we buy to be flat. Because we had considered gluing the wood down, we asked the contractor if that would be an option with this batch. He indicated that he would not suggest that because the ends of the bowed pieces would not make contact with the glue, and the glue would dry without contacting the wood in those places. We'd "have a big mess on our hands," he said. So now months have gone by, and we again have a defective batch of wood that we have to return. We've twice had to move all the furniture and appliances out of almost 1,200 square feet of living space, and then had to move it back in without the project having been completed. And now we will have to haul 1,200 square feet of wood back to LL Flooring - again. We're very disappointed and dissatisfied, putting it mildly.

I live in Baton Rouge but found a laminate that was on sale. The problem was, the quantity I need…read morerequired going to the BR store, Broussard and Slidell. Once I got to Broussard, I found a similar style I actually liked better. It was discontinued but a third less expensive and they had twice as much as I needed on hand. Harrison and Blake refunded my money, took possession of the eight boxes I had already picked up in Baton Rouge and saved me a trip to Slidell the next day. And the money I saved paid for the vapor barrier and padding. I'd called the previous day to verify they had what I'd originally wanted in stock. Harrison was with a customer at the time but said I could hold or he'd call me back. I got my merchandise loaded up and all was 'right with the world'. The guys were great!

Scapes

(2 reviews)

First class service! Quality of work the best in the business and the best I have ever seen…read more Increased the value of my house; plus, neighbors can't stop commenting how great our yard looks. Would recommend Scapes, Inc. to my family and friends, no doubt!

I have used Scapes landscaping services many times. The first time was when we put in a pool, and…read morethey designed and installed beautiful plants to surround it. I am enclosing a photo. They also installed a drainage system so that the runoff from the roof would not go into the pool, but into the storm sewer. This was in 2010 and everything has been great since (not counting the freeze that killed the palms). I recommend them. If someone complains about the price, they may not realize the quality of work Scapes does. For example, in our herb garden, they successfully weeded and mulched the garden, keeping the dozen herb plants in perfect condition. In other words, not mistaking tarragon for a weed. LOL.

Franks Lawn & Maintenance

Our yard had months of overgrowth and we needed someone to come out ASAP. They completely…read moretransformed my yard- mowed, trimmed, and cut back all the bushes. Highly recommend them for their wonderful work.

Green Guy Lawn Service

I needed a property mowed asap. Green Guy responded within a few minutes and had my property mowed…read morewithin about an hour and a half. Reasonable price too!

From the owner: Need Lawn Service in a PINCH Call Green Guy it's a Cinch.read more

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Charles A.

7 years ago

For all our current and future customers: Obviously Yelp provides a platform for all opinions no matter how informed/misinformed they may be. We make every attempt to accommodate our customers with their lumber selection. Hardwood lumber is predominately sold random width unless otherwise specified. From time to time we make exceptions on certain width's requested by the customer, but this is dependent on where the requested widths are located in the unit of lumber and lumber species. As with any value added product there is an up charge associated with pulling a certain width. Hope this provides more insight on how hardwood lumber is bought and sold. read more

Deano Hardwoods - buildingsupplies - Updated July 2026

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