I wanted a spoon rest that was shown on their website but it was not available in the store. I had…read morethem order it for me and shipped to their store. When I picked up the item from their store I was charged a "shipping, special handling " fee of $8.95. That doesn't feel like good customer service to me. I won't be back.

Great variety of items for all decors. Very helpful staff. Parking in front and back. Was really…read moresurprised how big the store is

I was charged separately for a pair of child's pajamas. I was yelled at by the employee. The store…read morewas mostly empty and the items there should mostly have been in the trash

If you can't find it at At Home it does not exist. This place has every single item you could ever…read morehope to need for your dwelling. It has stuff you didn't think you needed. It literally has everything you want, need, hope to have and more. After passing by this place nearly every day-always curious about what was inside I finally stopped in. I was- 1. Overwhelmed by the size of this place-think of Costco or Sam's but filled with only house stuff. It's really that damn big. 2. Just wowed at all the cute stuff I now need. I went in mostly to window shop but left with a list of things I want. Namely kitchen towels, all the cute garden stuff, a bunch of photo frames, new shower curtain, oh speaking of curtains...new curtains, I could probably use some throw pillows, a new wreath for the front door (spring is coming up soon)...you get the picture. While I was browsing I was greeted by a nice lady with a friendly "hello" and not aggressively in the least bit. Something I appreciate in a nerdy window shopping weirdo kind of way- but I'll be coming back for this later-way. Check out At Home if you haven't!

Home Goods is just what it's title indicates. Goods for your home. This place is connected to a…read moreMarshall's but it's a different store altogether. While Marshall's focuses on fashion and personal beauty Home Goods is all about making your home your haven. I found a lot of top notch designer merchandise for significant savings. Do you love to cook like I do? I found some drop dead gorgeous cookware from The Palm Restaurant in a lovely shade of cobalt blue. They also carry dinnerware by the same restaurant. When I tell you I now want to do a total kitchen makeover using just these items, I'm not kidding. They have great furniture pieces (side chairs, dining chairs, hall trees...etc) and accent pieces like lamps, artwork and floral arrangements that will make your home inviting and pretty enough for a magazine. Who doesn't want to walk into every room of their home and just sigh with happiness at the sanctuary you've created? Home Goods also carries some personal items as well. I found and purchased a new phone case here in addition to all the other goodies that are now on my wish list. I'll be back for sure!

Subject: Formal Complaint - False Advertising, Bait-and-Switch, and Public Humiliation by Rooster's…read moreAntiques and Home Décor To Whom It May Concern, I am submitting this formal complaint regarding Rooster's Antiques and Home Décor in Acadiana, Louisiana, for false advertising, misrepresentation, bait-and-switch pricing, and unprofessional conduct. On October 4, 2025, at approximately 4:00 PM, I responded to a Facebook Marketplace listing posted by this business for a "Console Table AND Matching Side Tables" priced at $125.00. I confirmed the details directly with the seller (the owner) and traveled across town with cash in hand to complete the purchase. Upon arrival, I was informed that the $125.00 price was "only for the side tables" -- despite the listing clearly stating "Console Table AND Matching Side Tables" as a set. The owner then attempted to charge me $245 for the console table, which was not disclosed in the original listing. This was a clear and deliberate bait-and-switch tactic. When I showed her the listing, she denied writing it, despite the fact that I had been communicating directly with her through Marketplace. She later admitted the ad was misleading, but rather than honoring the price or resolving the issue, she called another woman to the store. Both women were rude, demeaning, and dismissive and proceeded to make a scene in front of other customers, causing me significant public humiliation and embarrassment. They refused to honor the price even after acknowledging the listing's inaccuracy. This incident demonstrates clear false advertising, deceptive business practices, and a violation of consumer trust. No customer should be treated in this manner, especially when they have documentation of the terms as advertised. I respectfully request that the BBB: 1. Investigate Rooster's Antiques and Home Décor for false advertising and bait-and-switch pricing practices. 2. Require the business to issue a written apology and provide a corrective action plan. 3. Consider issuing a consumer alert or revising their BBB rating if these practices are substantiated. I have supporting evidence available, including:    *   Screenshots of the original listing and Marketplace messages.    *   A recording of the in-person incident.    *   Documentation showing the change in price and denial of authorship. Thank you for your attention to this serious matter. I look forward to the BBB's assistance in holding this business accountable and ensuring that other consumers are not misled or mistreated.

I have been to Rooster's on many occations and will continue to return. It is way bigger inside…read morethan it seems form the outside and I ALWAYS find a little gem or 2 or 3. Prices are reasonable and I have always had great experiences with the prople working there.

My heirloom table has been expertly restored and safely delivered back home! It is stunning. I am…read moreso grateful that she will live to see another day and will continue to be passed on to the next generation. This set appeared to be a lost cause. But not in Mr. Jayson's talented hands! I was also able to get the chairs restored and the reupholster work is absolutely beautiful. Very tasteful and in keeping with the original. Highly recommend for any restoration work you need done. You can trust them to treat your treasure with respect and the finished product will not disappoint.

I was surprised to see no one else had reviews this place! Located not too far from downtown, this…read moreantique shop is a hidden gem in Lafayette. There were interesting and beautiful things every where I looked, and the gentlemen running it knew a great deal about what they were selling. They also make jewelry there! It was pure luck that I stumbled upon them, but I love this place! I plan on going back very soon for the great prices, atmosphere, and merchandise.

I went to look at his selection. He has some overstock etc. Some better deals than others. He…read moredelivered . He was very helpful. I got a $1600 mattress for $750.