Horrible service! Went there for an estimate on body work was refused. Owner explained he would not…read morematch prices or compete with other local shops. Then why even be in business? Shop closes at 3pm so you're lucky to even catch him. Save yourself time and go elsewhere.

I consistently get great service from the service team at VH Ford. I recently had my SHO serviced…read morefor electronic issues, and some other repairs through a warranty. They were thorough and communicative during the process. I appreciate the hard work done by Eric and Chad in service, as well as the parts dept. Very positive experience.

Contacted this dealership yesterday to purchase a vehicle. When I contacted them there were no…read moreoffers on the car and I had filled out all the necessary paperwork and offered to put a deposit to hold the vehicle. I confirmed with them that they received my paperwork and they said I could put a holding deposit down today. I call them and they say they sold the car and never looked at my paperwork. Waste of time and unprofessional!

I purchased a car from here about a year and a half ago, and been having battery issues and having…read moreissues starting the car. Well i brought the battery in to auto zone and told me the reason im having all these issues, is because the dealership put the wrong battery in it before they sold it to me. that battery is not sufficient enough to power the car. we brought this to Van horns attention, and they absolutely refused to do anything to help rectify the situation. wouldn't even meet us half way. would not buy a car from them again. beware of this dealership!

Updating to a higher rating since Shane, the general manager of the dealership, contacted me and…read moreoffered to provide diagnosis of the issue with my vehicle. When I went to pick it up they had not only diagnosed the problem but found that it was an inexpensive relay which they went ahead and fixed for free. This is how to treat a customer well.