Very knowledgeable and helped me understand what I needed on my Honda and Subaru. Trustworthy and…read morethey do great work. They are our go to shop in Plymouth!

Won't work with long time customer on non diesel parts of a diesel car won't use customer supplied…read moreoem parts, only the price gauged ones from their suppliers, great community automotive.

Small shop, crowded. Parking lot full. All these are things to say that this must be a good shop…read more Got my oil changed and they were quite attentive to the car. Carefully parking it inside to set it up for the lift. Woman at the desk was really nice. Listened to me ramble on about things I'm sure weren't interesting to her, but she listened. I think I will adopt this shop as my new caregiver for my VW.

Can't say enough good things about Dave's work. I lost the transmission in my '76 VW Westphalia…read morecamper just outside Sheboygan and found a '75 to replace it. Dave had to fit it into his packed schedule and go through 3 starters before he found one that fit(five-rib transmission in a six-rib slot). Got it back in nine days(he also fixed a leaking seal)and it's still running great. Thanks Dave. So rare to find an expert on these babies. Go out of your way to get him to work on your foreign car.

These people are a scam. My girlfriend's son bought a car from them and her son was actually very…read moreclose with them a family friend and sold him a junk car. He had issues with it and took it back several times to get it fixed for several different issues. Not only did he charge to fix it but everything he said they fixed was not fixed at all. Was told he got a new ac compressor and lines put in so the ac would work and guess what that quit working. We told them the back tires were wearing out on the outside edge and that it needed an alignment and new tires. so he did put new tires on the back and said he did an alignment and wouldn't you know it happened again a few months later so that means he didn't do an alignment at all and charged him for it. And the reason he took it to him was bc it's AWD and it being so bad out of alignment when it goes over snow only the car feels like it's a damn boat on the water so it was very dangerous. And again remember this is a 16 year old kid that was supposed to be very close to them. I've seen the shady work they do on cars. Even putting an oil change sticker on and the oil wasn't even changed. We will never ever trust them again. Scam artists

This company is amazing! They got my parents and me out of a real pickle. They practically saved…read moreour life! The driver was so sweet and nice! Wonderful place!!1

Greetings all. Let me start by saying I have purchased 2 vehicles from Van Horn. I found the…read moresalesman to be helpful an genuine in their negotiation to work within their limits to make sure you're leaving with the car within your desire and affordability. When I purchased my 2nd vehicle a part of the deal was a program called "Tires for Life" with this guarantee I also purchased the bells and whistles of maintenance. I actually use to boast about Van Horn to all that would listen about the promised deal negotiated between us. So for years anytime I needed a scheduled maintenance, repair or a replacement part.. even a factory recall, I drove the 40 minutes to their automotive maintenance for the service necessary. I got to know the crew enjoy the employees personally and trusted their work. Only one time in five years was I forced to receive maintenance somewhere else in the middle of a road trip. After 5 years when my tires needed replacing I approached VanHorn about the "Tires for life" program that I was a part of. The head mechanic I got to know and trust was no longer there, so I was forced to deal with management. I was soon confronted with a much younger ( arrogant beyond his years) manager who suggested I needed some kind of book that was needed to be signed every time I went in for service. I was never offered this book or was informed by the mechanics over the years suggesting they sign off on said book. in fact all the time I mentioned the promised tires for life I was promised that I remain in good standing. I had been lied to. VanHorn shamefully wasn't true to their word and showed no honor while denying me an unkept promise. This promotion was the deal maker... and unfortunately is now the deal breaker. I nor the rest of my family will step foot in a VanHorn show room or garage again. As well, I preach out to anyone and everyone who is searching for a vehicle to avoid this dealer. Being blatantly lied to for years, the set up for the rudeness to follow will not be forgotten for at least a generation. Avoid this lot.

Great place to buy lemon cars.. If you're looking for reliable this is not a good dealer. Not to…read moremention if you go there for service expect waiting WEEKS for a simple fix.

User Rating: 2 out of 5 stars by Pam 09/14/2011…read more Prices are good. Mechanic, not so...you will get the bare minimum of service here. I've had to diagnose my own problems with my vehicle (I'm a non-mechanical woman). I've been right more than he has. I take it in for a problem, he tells me it's a different problem. Nine months later, bring it back in and he tells me the same noise I'm hearing is for the original problem I thought it was nine months ago! Meanwhile, he has now charged me for two brake jobs (my clutch has 175,000 original miles on it, yet TWO brake jobs in 9 months???). Does not do diagnostics...just "thinks" (translation: guesses). And then he tells me he just wants this vehicle out of his hair. Yeah, and I want a safe vehicle that I can drive...

Does not do towing. They should remove that from their page. They refer you to two of the worst…read moreplaces to deal with.​

Came here in relative crisis one day in subzero temperatures. I was in route to chicago (about 2…read morehours from my destination) when my check engine light went on. Stumbled upon this place because they were right by where I was coming through. Definitely picked the right place! They could not have been friendlier. I told them the situation and they took me right away. The communicated what they thought was the issue and told me the best and worst case scenarios based on what they saw. Came back quickly to confirm good news but also recommend specific follow up maintenance when I got home. They worked very quickly communicating with me the whole time and I was safely back on the road in under an hour. So reasonable and efficient.

It was a recent Sunday morning and i had a tire issue that would not allow me to drive…read moreapproximately 35 miles home. Depot Auto Service & Towing, with Nick as the driver of the tow , turned a stressful time for me into a safe one. Nick updated me with a 15 min ETA and followed through. i was able to be a passenger with him during tow and the drive home was very pleasant, professional and safe. Thank you again!

This is a great local shop that is reasonably priced. And they focus on what needs to be repaired…read moreversus aggressive up selling.