I took my 2014 Mercedes-Benz ML350 here for what the shop described as a "Tune-Up / 6 Cylinder…read morePremium." Based on that wording, I expected a full tune-up service -- but the only work actually performed was: * replacement of 6 spark plugs * adding a bottle of fuel-injector cleaner No coils were replaced and no injectors were removed or serviced. The invoice shows $590.65 in labor under a vague "tune-up" line item, with no hourly rate and no labor hours listed. On a previous invoice from this same shop, their labor rate was clearly listed as $120/hour, and the amount billed on this job does not reasonably add up based on the limited work performed. After checking labor guides and comparison pricing, this charge appears well above normal independent-shop rates, especially given that the "tune-up" label did not reflect a full tune-up. I paid the invoice, but I will not return -- and I strongly recommend asking for: * a written itemized estimate * labor hours + hourly rate in writing * clarification of what they mean by "tune-up" before approving work

Great shop. I had brakes and an oil change on my truck. I love a shop with reasonable pricing and…read morehonest billing. I definitely will be back.

12 out of 10 stars! Can't say enough wonderful things about this business! Absolutely wonderful…read morepeople that truly care and are invested in kind, fair, prompt, and honest service! They were willing to work with me to make my vehicle safe to drive even though it was already a very busy end of the week day and I was a call/walk in customer. They will stand by the work and prices are fair and competitive! Highly recommended!!! Best of Florence area for sure!

Service! Mr. Sprawls returned my call as he said he would;…read moreinformed me to bring in my vehicle for service the same afternoon Completed the brake job smoothly...

Exceptional Service - Truly Above and Beyond at the Darlington Location!…read more I cannot say enough wonderful things about DunRite Automotive & Transmission in Darlington, and especially Rodney Howell. Experiences like this are rare these days, and I feel incredibly fortunate to have found them. When I recently had my oil changed, the technician mentioned that my 2003 Toyota Highlander appeared to have a transmission fluid leak. Wanting to get it checked quickly, I searched online and saw that DunRite had some of the best reviews in the area. That's what led me to the Darlington location, and after my experience I can absolutely see why they are so highly rated. I called the shop and spoke with Rodney Howell, who was immediately friendly, professional, and helpful. He quickly scheduled me for service, and when I arrived, he was just as pleasant in person as he was on the phone. What truly impressed me was the transparency and thoroughness of their inspection. The Darlington team performed a full inspection of my vehicle, and Rodney emailed me detailed pictures showing exactly what their technician found. Instead of simply telling me what needed repair, they showed me the issues clearly, which gave me complete confidence in their assessment. In addition to the transmission leak, they identified two other significant issues that needed attention. Rodney walked me through everything, gave me a fair ballpark estimate, and explained that once the parts arrived my vehicle would be next in line for service. Throughout the entire process, Rodney kept me informed every step of the way. His communication was outstanding -- something that is unfortunately rare in the automotive world. When the repairs were completed, Rodney personally called me with great news: the final cost came in significantly lower than the original estimate. That kind of honesty and integrity says a lot about the Darlington team. But the story doesn't even end there. When I arrived to pick up my Highlander, the vehicle I drove to the shop had a huge metal rod stuck in the tire. I honestly didn't know what I was going to do. Without hesitation, Rodney took the vehicle into the shop and fixed the tire for me right then and there -- no charge, no questions asked. I was completely blown away. In all my years dealing with automotive shops, I have never experienced this level of kindness, professionalism, and customer care. Rodney treated me with such respect and genuine concern, and it's clear he takes incredible pride in helping people and representing the Darlington DunRite location well. Businesses succeed because of people like Rodney Howell. I have no doubt that he brings countless repeat customers to the Darlington shop simply because of the way he treats people. If you are looking for honest, skilled, transparent, and truly caring automotive service, I highly recommend DunRite Automotive & Transmission in Darlington. And if you have the chance to work with Rodney Howell, consider yourself very lucky. Thank you Rodney -- your service was absolutely outstanding and you are the BEST! Rachelle Stewart

very knowledgeable , fast and friendly service. They fixed the issue with my wife's car. We will be…read moreback. Thank you !!

They repaired a leak in my car's roof and didn't charge me. Nice guys, would recommendread more

I called Brad for my 1994 Ford, he stayed on the phone with me and listened to what I already…read morechanged on this truck and gave me a couple of options to try next. I have never met this mechanic, but he took the time to help a stranger and asked for nothing, that is rare these days.

Brad's shop was friendly on the phone and let me drop in immediately to get my popped tire fixed. I…read morewas in and out in under 30 min. Veey nice, friendly, local place! Will use again.

The best small business service in the Pee Dee. Great quality work and great quality care.read more

The issue is when the owner informed my husband of the mechanical problems and (it was listed on…read morethe receipt) it was not fixed. When my husband informed him to fix it, he did not mean for them to do a tune up but for the mechanics to fix the problems. The car still runs the same and the problems are still there. I would not recommend, suggest or even hint for anyone to go there for service.

They are honest and straightforward. They don't try and sell you a lot of stuff you don't need…read more.. which is a big plus. Their prices are fantastic too. Other places I called were $200-300 more than what I was charged. Wow!

We have used Southside many times this year. Each experience has been excellent. They make…read moreappointments so the vehicle is worked on when they tell you it will be worked on. They have been very fair with us. They are up front with their pricing. We are very satisfied.

I have bought tires here a number of times and I have always been very satisfied with what I have…read morereceived. They stand behind their work and offer free rotations every 5000 miles if you buy a full set and free flat repair if the tire can be patched. Most of the time they may need to order the tire you want but their prices are reasonable and they don't nickel and dime you like the bigger shops do. This is my primary place for to get my tires replaced or repair. I gave 4 stars only because they don't always have what you want in stock, but they can probably get it.

Excellent service and pricing. They go out of there way to help ensure they find what you need at…read morethe best price! Been here a few times and always the best service and selection and price.