Dean's Service Center has been working on my vehicles for over 15 years since i moved to…read moreHartsville. They have never failed to diagnose a problem, and fix it the first time. They are capable, and friendly. I highly recommend them for any job they are willing to undertake. From older to new cars, domestic or imports, I would call them first. I even topped by one time when I noticed my motorcycle tire was low on air, and they were happy to help me.

I took my 2014 Mercedes-Benz ML350 here for what the shop described as a "Tune-Up / 6 Cylinder…read morePremium." Based on that wording, I expected a full tune-up service -- but the only work actually performed was: * replacement of 6 spark plugs * adding a bottle of fuel-injector cleaner No coils were replaced and no injectors were removed or serviced. The invoice shows $590.65 in labor under a vague "tune-up" line item, with no hourly rate and no labor hours listed. On a previous invoice from this same shop, their labor rate was clearly listed as $120/hour, and the amount billed on this job does not reasonably add up based on the limited work performed. After checking labor guides and comparison pricing, this charge appears well above normal independent-shop rates, especially given that the "tune-up" label did not reflect a full tune-up. I paid the invoice, but I will not return -- and I strongly recommend asking for: * a written itemized estimate * labor hours + hourly rate in writing * clarification of what they mean by "tune-up" before approving work

Great shop. I had brakes and an oil change on my truck. I love a shop with reasonable pricing and…read morehonest billing. I definitely will be back.

The best small business service in the Pee Dee. Great quality work and great quality care.read more

The issue is when the owner informed my husband of the mechanical problems and (it was listed on…read morethe receipt) it was not fixed. When my husband informed him to fix it, he did not mean for them to do a tune up but for the mechanics to fix the problems. The car still runs the same and the problems are still there. I would not recommend, suggest or even hint for anyone to go there for service.

They are honest and straightforward. They don't try and sell you a lot of stuff you don't need…read more.. which is a big plus. Their prices are fantastic too. Other places I called were $200-300 more than what I was charged. Wow!

We have used Southside many times this year. Each experience has been excellent. They make…read moreappointments so the vehicle is worked on when they tell you it will be worked on. They have been very fair with us. They are up front with their pricing. We are very satisfied.

I called Brad for my 1994 Ford, he stayed on the phone with me and listened to what I already…read morechanged on this truck and gave me a couple of options to try next. I have never met this mechanic, but he took the time to help a stranger and asked for nothing, that is rare these days.

Brad's shop was friendly on the phone and let me drop in immediately to get my popped tire fixed. I…read morewas in and out in under 30 min. Veey nice, friendly, local place! Will use again.

Exceptional Service - Truly Above and Beyond at the Darlington Location!…read more I cannot say enough wonderful things about DunRite Automotive & Transmission in Darlington, and especially Rodney Howell. Experiences like this are rare these days, and I feel incredibly fortunate to have found them. When I recently had my oil changed, the technician mentioned that my 2003 Toyota Highlander appeared to have a transmission fluid leak. Wanting to get it checked quickly, I searched online and saw that DunRite had some of the best reviews in the area. That's what led me to the Darlington location, and after my experience I can absolutely see why they are so highly rated. I called the shop and spoke with Rodney Howell, who was immediately friendly, professional, and helpful. He quickly scheduled me for service, and when I arrived, he was just as pleasant in person as he was on the phone. What truly impressed me was the transparency and thoroughness of their inspection. The Darlington team performed a full inspection of my vehicle, and Rodney emailed me detailed pictures showing exactly what their technician found. Instead of simply telling me what needed repair, they showed me the issues clearly, which gave me complete confidence in their assessment. In addition to the transmission leak, they identified two other significant issues that needed attention. Rodney walked me through everything, gave me a fair ballpark estimate, and explained that once the parts arrived my vehicle would be next in line for service. Throughout the entire process, Rodney kept me informed every step of the way. His communication was outstanding -- something that is unfortunately rare in the automotive world. When the repairs were completed, Rodney personally called me with great news: the final cost came in significantly lower than the original estimate. That kind of honesty and integrity says a lot about the Darlington team. But the story doesn't even end there. When I arrived to pick up my Highlander, the vehicle I drove to the shop had a huge metal rod stuck in the tire. I honestly didn't know what I was going to do. Without hesitation, Rodney took the vehicle into the shop and fixed the tire for me right then and there -- no charge, no questions asked. I was completely blown away. In all my years dealing with automotive shops, I have never experienced this level of kindness, professionalism, and customer care. Rodney treated me with such respect and genuine concern, and it's clear he takes incredible pride in helping people and representing the Darlington DunRite location well. Businesses succeed because of people like Rodney Howell. I have no doubt that he brings countless repeat customers to the Darlington shop simply because of the way he treats people. If you are looking for honest, skilled, transparent, and truly caring automotive service, I highly recommend DunRite Automotive & Transmission in Darlington. And if you have the chance to work with Rodney Howell, consider yourself very lucky. Thank you Rodney -- your service was absolutely outstanding and you are the BEST! Rachelle Stewart

very knowledgeable , fast and friendly service. They fixed the issue with my wife's car. We will be…read moreback. Thank you !!

Needed struts and knew I'd be in Florence for a conference so decided to take my SUV to the…read moredealership while I was attending the conference. Although the service was very slow, I'm grateful it was completed before I traveled back home. Amy was great in the service side of the dealership.

Driving from Washington DC to Orlando when an engine warning light came on. Called ahead to VW of…read moreFlorence and they took us without an appointment just before closing, quickly diagnosed the issue (fortunately not serious) and let us know we were safe to finish our trip. They even put a note into their system so that our service at home will know what needs to be fixed. Very nice and professional people; I highly recommend them.

Everything! This folks are the greatest!They are kind & always friendly. They go out of their way…read moreto help you. The shop has always done an excellent job for me. I would recommend them everyday all day. Oh let me also say that the finance Dept also does a great job & very friendly. Go see these folks. You won't regret it!

Wonderful sales people and a great service department. I always have a pleasant experience when I…read morego here.