I contacted Ben's Appliance about my leaking refrigerator and communicated with Elizabeth via text,…read morephotos, and several phone calls to diagnose the issue. I was given a tentative diagnosis and an estimated cost via text. When Ben came to do the repair, I was not home, but my mother was present. After the work was completed, my mother called to inform me of the total cost, which was double the estimate I was provided. I asked to speak with Ben to ask for clarification. As soon as I expressed my concern, Ben became highly agitated and began yelling, claiming the higher cost was due to taking everything apart. I had to ask him to stop shouting at me because I was simply trying to understand the charges, not to avoid payment. I also told him that I felt he should have discussed and explained what the problem was and the cost before the repair began, especially given the significant deviation from the estimate. When I told him what I was quoted, he said it was wrong and that he would "chastize" her later. After we hung up, he continued yelling at my mother in our home, then slammed the door after being paid. Once I reviewed the receipt, I noticed the reason the price was different was due to a "service fee". Not the additional labor cost to take everything apart, as Ben mentioned. Elizabeth was actually in the ballpark with the cost for the "repair". She just failed to mention the fee for them to come out. I called Elizabeth to provide feedback and to ask why this fee wasn't disclosed upfront. She said it wasn't mentioned because I "never asked." I guess I wasn't specific enough when I asked how much it would cost for them to come out and fix it. She then put me on speaker, and Ben again became defensive, yelling, and calling me a clown before abruptly ending the call. I understand that estimates can change, but fixed fees should be disclosed and discussed upfront. Treating a PAYING customer disrespectfully when requesting clarification is entirely unacceptable. I caution anyone considering Ben's Appliance.

I have been using Ben for our appliance repairs for many years and have ALWAYS had quick,…read moreprofessional work done well. He and wife Elizabeth work together as a team, she answers the phone, schedules and occasionally helps on the job when extra hands are needed. They are very competitive with the price and will advise if they believe the repair is not worth it on old appliances. I highly recommend Ben. RW

If you shoot on disposable cameras and need a reliable place to get them developed, Speedy One Hour…read morePhoto is a great option. I'm not a huge photography person by any means, but this is always my go-to spot when I need my film developed and scanned. They consistently do a phenomenal job and the quality of the scans has always impressed me. What really stands out is how fast their turnaround time is. It's hard to find anywhere else in the Tacoma area ore even Seattle that can process film this quickly. The price is definitely on the higher side, but the speed, reliability, and quality make it feel worth it. If you're looking for a trustworthy place to bring your film, this spot gets the job done every time.

The BEST film development I've ever experienced. I go out of my way to get my 35mm developed by…read morethese amazing people and they always do a phenomenal job very quickly; turnaround unlike anything I've experienced before. Their customer service is exceptional and they have some neat stuff you can have photos printed on as well.

Great experience! Contacted John on a Saturday about clearing out some overgrown areas of my yard…read more He and his crew showed up on Thursday and knocked it out in no time. They exceeded my expectations and were very reasonably priced as well. I would definitely hire John again!

We had a lot of clean up that needed doing in our yard, bush stump removal, deep weeding in many…read moreareas and a clean up and weed barrier put down. I am so impressed with the great attitude they brought and they got that stuff done in no time. Trying to figure what I am going to hire them for next!!! The whole crew was friendly and fun to work with. Thank you for your excellent service.

Spencer arrived on time and got to work quickly. He was careful of our tender spouting landscape…read moreplants. Our windows look absolutely sparkling clean! Spencer was able to remove a multitude of encrusted bird poops, birdseed, and a nasty film from house painting prep from last Spring. We highly recommend the attention to detail that Spencer offered. We'll be using this service again.

The best people doing really hard work at a fair price. I have them come every year. Highly…read morerecommend

Dusty responded to my request for window cleaning. He arrived on time and the windows are…read moreimmaculate. He even did a couple of extra items and did not charge me more. I strongly recommend working with this friendly, honest professional. I will definitely use him next year.

Dustin and his partner did a careful and thorough job for our exterior windows, garage door and…read moregarage floor. They are quick to response; fast and easy to work with. We highly recommend and will consider working with them again in the future!

Jack, the owner and technician, provided excellent service from start to finish. He was responsive,…read moreprofessional, and able to get us scheduled within just three days of our initial call. He also confirmed our appointment the same day, which was appreciated. On the day of service, Jack arrived early and even offered to help move a few light furniture items to ensure the carpet could be cleaned thoroughly. His attention to detail and commitment to quality workmanship were evident throughout the entire process. I would not hesitate to use his services again and highly recommend him to anyone looking for reliable and professional carpet cleaning.

Communication was awesome! Service was great. Purchase this house, thought the carpet was trashed…read more They now have new life. Highly recommended.