On two occasions now after two years with Deb Williams Insurance the fact that I send them the money for my house and cars and have called for help and left setting in a parking lot for 2 hours only to have the road side assistance cancelled was very disappointing. When i called to express my dissatisfaction, the suggestions was I could call Oregon Mutual Insurance. I do not send money to Oregon Mutual I send it to Deb Williams insurance, that office doesn't want to hear from anyone pass it on. I had a Key stolen for my car and today when I called to see if it was covered, again I was told to call Oregon Mutual Insurance and see if it was covered. Customer service does not exists in the Deb Williams Insurance office, pass it on and keep sending your money is what happens hear. Additionally, I was at a home show and saw Deb Williams Insurance booth with no one to be found. They do not want to talk to you, you should resolve your problems as they have shown me nothing but disregard to customers service. I don't think they know what the word means!!! read more