Nearing the end of our 20 year-term life insurance policy with American Family Insurance, my…read morehusband and I consulted with Evan Hampton from Anthony insurance group agency for comparable policies with reputable companies. Not only did we receive outstanding service from Evan, he provided us excellent coverage, with rates that far exceeded any quotes we received from other agencies. Much to our surprise, our new life insurance policies have longer terms, at much cheaper rates with well known, distinguished companies that have been around a lot longer than American family insurance! Evan was patient and knowledgeable with us from the start, and made the process easy. My husband and I are extremely happy with our new life insurance policies and have a renewed peace of mind of the prospects of retirement. We highly recommend Evan from Anthony insurance group!

Idaho's Best is an understatement! She always puts her clients and their needs first and is always…read moreso nice. Absolutely amazing at her job! Makes the hard and confusing things easier for you so you don't have to worry about a thing :)

Justin was very helpful and made sure to get my father the best result and best medicare price…read morepossible.

our agent Mishelle is just Amazing! she makes us feel so relaxed in making the right decision on…read morewhich plan works best for us. we just love her... thanks again for a great job... Gaylen & Karla Beshears

Hartley Insurance is the best! Alexandra is awesome at what she does! She found me the best…read morecoverage at the best price for both my car and motorcycle. I highly recommend giving them a call for your insurance needs!

Not really happy with the "customer service". It is a constant follow up to get any policy…read moreupdated/renewed. Sometimes it feels like pulling teeth to get anything done with our policies. Wish Casey and Alex were a bit more proactive.

Without Jeremy I wouldn't be an Allstate customer. He has gone above and beyond what any insurance…read moreagent has ever done for us. We have approximately 8 policies with him so our situation is complicated and though he is not the agent on record on some of the policies he has taken a lot of time and energy to fix the problems the other agents created. I can not recommend him enough!

I have switched my car, homeowners and personal insurance over to Jeremy at Allstate. He was very…read morequick to give quotes that suited my needs and saved me money. They gave me outstanding service and made you fell comfortable, not to mention they had knowledge in the programs. The office made you feel very welcome and accommodating. I would highly recommend you give them a call and see for yourself.

Great work on our taxes the last few years and friendly staff. Would recommend for…read morepersonal/business tax needs. Have some friends that use them for bookkeeping/payroll for their business and have heard great things on those services too.

The short story: This firm does not have time for new clients. They don't seem to care about…read moreclients or customer service. Don't waste your time here. Here's the story of my interactions. December 2024 I reached out because my business was growing rapidly and I wanted a professional to help our tax strategy and our financial planning to grow with it. They scheduled me for an in person meeting with Dean as the first step. About 5min into the meeting as I was discussing what my hope was for my future with them, Dean interrupted me and said something to the effect of, "Just so you know, I haven't decided to accept you as a client yet. We are very busy and we may not want to take on your business unless it makes sense for us." My thought was, why did we have to have an in person meeting just for you to tell me you didn't want my business... This could have been a phone call taking less time out of my busy day! It was obvious I was interviewing for the opportunity to pay for their services. We continued on and I told him more about our business and the revenue growth we were experiencing every month. After a while my only guess is he could tell that we were the type of company they could make money off of so he changed his tune. Suddenly I was in and we were discussing all the strategies he could employ for us. At the end of the meeting he said they would send me an introductory email with some instructions on becoming a new client and a link to a portal to upload all my 2022 and 2023 tax returns. Then they would evaluate everything and tell me what they would need in order to start processing my 2024 return and some entity reporting changes for 2025. Weeks went by with nothing sent to me. I tried to be patient because I figured the holidays might have slowed them down. I knew they had my email because they were sending me emails about their new office and having a ribbon cutting ceremony party. Finally in late January I sent another email letting them know I still hadn't receive my welcome email or the portal invitation. They replied this time... No apology for the delay.. They just said, we do have you in our portal but they hadn't invited me yet. They said they would invite me but we're letting me know that I was now a little late and they were getting busy and I should hurry and send in my 2022 and 2023 tax returns. (great, so now I'm to blame for being late) Sadie said in the email, after I uploaded my returns, they would evaluate them and then "send you a tax organizer, so you know what documents to bring for 2024". So I logged into the portal immediately after our phone call and uploaded my '22 and '23 returns. Weeks went by and nothing from them. Finally it was getting too close for comfort for me with the impending tax deadline and it didn't seem like they valued my business or had time for me. I ended up processing my tax return without them. I've never heard a single thing from them until June 4th 2025 (today) when I received a call from them (I think Sadie again). She said she just wanted to check in because they were still waiting for my paperwork to process my 2024 return and she wanted to know if I still wanted to be a client. At this point I have been so upset with how little they care about prospective customers. I told her I did upload my returns to the portal as she requested in February and no I couldn't see us doing business together because I don't think they value me or my time because they never sent me anything after that. Her response was indifference and she seemed happy I didn't want to be a client. She said, "Ok good that's what I was wanting to know. We did receive your 2022 and 2023 returns but you never sent us anything to process your 2024 return." (basically once again I was to blame) I started to tell her she said that they would evaluate my returns and send me the information and format they wanted for my 2024 return but they never did (what she called the tax organizer in her email in February), after I said that I realized I was about to lose it, lol. So I just hung up. There's no point in explaining that to her and going back and forth when they just keep putting blame on me. They don't care. The reality is they've taken on more than they can handle. They should have just told me in that first meeting they were too busy with existing clients to take on new clients. Seriously, it's June 4th 2025! And now you're finally reaching out about getting my 2024 taxes done?!? I don't want a CPA I have to babysit. So, I'm still on the hunt for a good CPA who cares about me, my company and my family.

The WORST Insurance Agency!…read more Ashley hit the nail on the head in describing this agency, as clients will be abused and ignored! I had a nasty auto accident while on cross-country travel, and the insurance company they represent (Auto Owners) failed to provide the emergency roadside assistance benefit covered by the policy....leading me to use an unscrupulous tow company that literally stole my vehicle! Calling FIG in Meridian while stranded out of state with no transportation and nowhere to stay, I was immediately blown off by FIG, and told I had no claim!. No advocacy, no assistance, no attempt to get my car back, no rental car...nothing! When an agency doesn't have its policy holders' back, the client is dead in the water, as the insurer Auto Owners, based in Michigan, could care less and is happy not to pay any claim - which they didn't. When I asked FIG co-owner Jeff Pugmire for help again and complained about his lack of advocacy, his nasty response was, quoting, that I "should leave the agency if you don't like it." The logo for FIG should be a knife through the heart - and back - because these people are the essence of backstabbers. Collecting premiums is their only specialty. But when help is needed most after an auto accident or stolen car, they're missing in action--leaving the customer to rot and lose everything!!

I highly recommend Robin Frickey for all of your insurance needs. She has the ability…read moreto shop your policies with multiple companies get you the most competitive rates available. She has been my agent for several years now. Not only did she save me money but Robin has always been very responsive and takes care of any needs I have quickly and professionally. She follows through by letting me know it is done. Not only that, but she reviews my polices when I come up on renewal and she has even had the company lower my rates without me even asking her to. She goes above and beyond with her level of service and genuine care for her clients. You won't find a better Agent.

Very professional, helpful and so friendly. I'm so happy I came here. Thank you Chelsea.read more

Agent Chelsea Stutzman saved the day for our relationship with State Farm which we were thinking of…read moreputting in our rearview after umpteen decades as customers until she came into view. Excellence modeled by Chelsea and shared among all of the great team who work in this office results in us being beyond delighted with the top notch service in the roughly four years we have been Chelsea's clients. But right before we became her clients we were thinking of leaving State Farm, after decades of choosing them as insurer, because of woeful experiences with another local agent. If you are looking for really good insurance coverage options and an outstanding agent and office to work with, you've found here the fit here with. If it helps you to know how we came to this agency, our story follows. State Farrm had been my insurance company since I started driving at age 16, gazillions of decades ago, and adding in then renters insurance in my "single ladies" days. Turns out State Farm was also my then boyfriend-to-be-hubby's too so when we got hitched and moved from NYC area to became Bay Area homeowners (back in the era of 17.75% mortgage rates, just sayin'...the economy has been worse) we continued with State Farm for auto, homeowner's, umbrella...yada, yada, yada policies. In that coverage across too may cars to count and thirteen different home addresses in four states we always had excellent relationships with the State Farm agents and on the rare occasions (thankfully) that we needed State Farm's help, as in when we hit a deer going 55 on a Central Oregon hiway in our then just 6 month old SUV, the assistance was super. Ditto if we needed just a coverage question answered, the agents were easy to reach and quick to respond. Until we moved to Eagle, Idaho and then the wheels fell off with the agent here. We couldn't reach him, the person answering his phone worked as gatekeeper to seemingly want to tackle customers before he had to bother with them, and responses could take days because, would say the gatekeeper, "...he is a busy man". After a handful of those kinds of "aww...sh...shucks" moments we started looking around for another agent and we were even willing to leave State Farm. Then in the mode of "timing is everything" my husband noticed a State Farm ad for a new agent in our town, Chelsea Stutzman. We met with her and we were both impressed with her background, her knowledge and her follow up after the meeting to answer the only question she couldn't answer of the many, many we asked during the meeting. For the single (thankfully) event we needed help with when the windshield of our then 10 year old SUV was damaged on a trip to Central Oregon to need complete replacement (there is a common thread in our car woes, no?), Chelsea recommended a great provider who came to our home to do the work and which our policy covered but for a minimal deductible. And she has been easily reachable when we've had coverage questions on policies or when we needed new coverage, as in buying a new car. It does not get better than this. LOCATION: In a little strip mall near downtown Eagle, ample parking in the lot. ACCESSIBILITY: ADA parking spot near the door, all on one level inside. SWEET NEIGHBORS: The Eagle spin off of the downtown Boise located The Chocolate Bar is a couple of doors up. :-)

I've been working with the same group of people out of the Butler-now-Inszone Boise office for…read moreyears now. Most recently Tessa Mullins has been providing me with a huge amount of help picking insurance based on what is best for me and my family. She is always knowledgable, professional, helpful, and responsive. There are a few reasons I keep coming back, but a large part of that is Tessa is a fantastic person to work with and the knowledge there is great.