I went here on friday after new years, hoping to take a train ride just because I had the day off. First of all, there are no signs from the highway to get to the station, so I had to rely on my GPS to get to the location, and finally saw a sign on 17-92. Once I pulled up, the parking lot was pretty full, but I was able to find a spot.
I got to the station 15 minutes before the next train departure (12:30), and according to Sunrail's website there are 4 ticket machines at each station, which is a lie. There are only 2 ticket machines at this station, and when I got there one of them was not operating, so there was a huge line to get tickets. By the time the train left, there were still a few people ahead of me in line.
I understand the train runs on a schedule, but they should make sure you can get a ticket timely, either maintaining the machines better, or giving an option to get tickets online, or ahead of time elsewhere. Also, it'll be so much better once the trains runs more often, since I had to end up driving that day due to the next train not coming by until 3pm.
I really want to use the train, but the schedules need to improve. read more