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    Deborah Tyrrell, MC LPC NCC

    5.0 (3 reviews)

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    4 years ago

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    10 years ago

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    5 years ago

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    Synergy Mental Health & Wellness Integrated

    Synergy Mental Health & Wellness Integrated

    3.4
    (5 reviews)

    One hand does not know what the other is doing at this clinic. Communication with and within the…read moreclinic is frightful. Lots of miscommunications and misfires . Just one of many examples is that they told me that my insurance does not require pre authorization for TMS treatment ,and yet at the same time they requested pre authorization from my insurance -without my even having consulted anyone there about whether TMS treatment was suitable for me and without my consent--and it was denied. This was after my initial meeting for an hour with someone about other treatment options who knew nothing about TMS, after which at my request, she instructed the front desk to have someone contact me to make an appointment to meet with the psychiatrist who administers the TMS to get my questions answered and see if it might be right for me. They totally dropped the ball on this . And went ahead and submitted the pre authorization request for TMS all the while telling me that it was not needed ,that the treatment was covered. SO GLAD I found another provider that is excellent and that I avoided this clinic.

    Dr Bonner at Synergy Mental Health and Wellness Glendale office has helped our family and my…read morehusband in particular .Her incredible gentleness, kindness and wisdom led us to medication called Zunveyl that has changed his life immeasurably. He had been on medications that did nothing and we were beginning to lose hope. So this was amazing! The staff has been excellent in getting prior authorizations for this medication and worked with our insurance above and beyond to make it affordable. We have been to many other Doctors along this journey , but Dr Bonner is heads and shoulders above treating the whole patient and encouraging and guiding the family . Her help has been awesome and changed our lives! We can't recommend her enough.

    Crossroads Family Counseling Center

    Crossroads Family Counseling Center

    4.0
    (2 reviews)

    This is the first time I have used a couples therapist for my relationship (engaged) and it was…read moreless than stellar for a few reasons. The first being that Lisa took up a lot of time talking. Talking about legal issues, her technique and her personal life. A lot. Both, my fiancé and I had read and electronically signed a document that contained all the legalities involved before coming into the appointment so it was extremely redundant. I wouldn't have minded her going through a few tenants she wanted to stress importance on had it not been for the lengthy and unnecessary time it took to essentially read us again what we were already aware of. I understand that counseling is a serious thing however it should not have taken so long. Although Lisa was a friendly conversationalist throughout the appointment, it was too much, and at the end I felt we knew more of Lisa than she did of us, including her diet preference, family dynamics, religious preference, the vacation she was going on and how she was getting there and more. I was hurrying to describe our issues/reasons for coming in when looking back it could've been easily avoided. It would've also helped out if she would've referred to the pre-questionnaire we both submitted individually online where it asked a lot of in-depth and the 'tough' questions about the state of our relationship (which I thought was pretty awesome and got me excited for the process of our therapy in all honesty). The thing that struck a chord with me and is why I ultimately will not return is that I did not receive a supportive attitude when she began to elaborate on the topic that religion was something causing friction in our relationship. She went on to ask me, "Are you Christian or are you Catholic?" An age old stereotypical question that really comes with a pre-formulated response to it. She must not have expected me to say both because her reasoning for having asked me was incoherent. Aside from the change in her facial emotions and tone of voice, I realized then Lisa wasn't going to be as supportive as I thought a therapist should be of my faith and that she was really going to boil it down to semantics. I could sense that her religious background and attitude towards mine wasn't going to allow her to be equally supportive to my partner and I in that aspect. On account of the fact that we attended once, I give this place the above rating because of the professionalism and preparation before the appointment involved that I liked, but also because I did not like how there was not a direct focus on the couple from the beginning. It might help if a goal was clearly stated in the beginning then worked during that time to get there.

    As a medical professional I've worked with counselors off and on for over 20 years. I've found…read morethat Travis and those who work with him have been as positively influential for me, personally, as any counselor I've worked with. Bright, encouraging, and understanding, they have helped me motivate myself toward good directions for my life and goals. I've been very grateful for their assistance. I can't thank them enough. Way to go!

    Deborah Tyrrell, MC LPC NCC - c_and_mh - Updated August 2026

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