As a mature cyclist I was looking for a shop that could take on a custom mtb to gravel bike…read moreconversion. I had a similar request fulfilled in the early 2000s at NSSS and was impressed with the expertise and willingness to help with my requests. Fast forward to 2023 and again the technician, Dave S. came through big time! I am stoked to get out riding again and the conversion( early 90s kona) to a drop bar gravel monster will get me out there in style. Even better, Dave S, was able to use some used parts to keep the project price down. I can't recommend this shop enough. John P

I have had maintenance on several bikes at this store. The service has been fabulous. Great…read moreattention to detail and I have been given great advice about my bikes. Friendly, helpful staff. It is a busy place, so you may have to have a little patience if you need a lot of help. Personally, I am very happy with the service I have received. For some reason, this article shows me as resident in the U.S. I live in West Van.

Usually I love MEC, they have an awesome selection of outdoor gear and have a superb return policy…read morewith adequate prices. I went in to purchase a back pack for myself today and the cashier had made a strange comment about my nationality- asking how I felt about Trump trying to take over Greenland. Not only was this comment out of pocket and inappropriate, it could've also ended poorly for the cashier who had asked it, if it had been asked to a different person. I wish she would've just scanned the tag and let me pay for my back pack instead of making me feel awkward about asking me about my political beliefs. This is the second strange interaction I've had with this cashier, hopefully 3rd times the charm.

What can I say about MEC?…read more They sell stuff people are excited about. What is not to like about getting gears/equipment for your next adventure. But....... This particular MEC is very shed like. A big box but not a big box because it's not Walmart? Why kid yourself, it is still dehumanizing how you know you are a chicken in a chicken coop. Walking in narrow robotic aisles. Meh to the crappy interior and ugly exterior. Ok. But what about the goods? Was looking for a few items where the online status shows availability but not on display and no salesperson around to ask or their automatic response is "whatever you see is what we've got". A statement that is more of laziness than true. ...Then why does your online presence say otherwise. So many items are either not priced or mispriced...it is frustrating. Again no salesperson to be found. Only cheerful ones are those going on a break or leaving for work. Then they will answer "whatever you see is what we've got". Terrible experience.

By the up & down reviews of this location, I see why. While parking is important on a stormy day,…read moremore importantly is the sales and service. A good place for off-season, unadvertised, discontinued equipment / bike, etc. But he service staff are questionable. Immature dudes chatting in the back, while the sales person writes up my service order. Aren't they supposed to be working? Here's the bigger-butt. When I came by to pick, it was not ready when promised. On top of that a mechanic signed-off on it as being completed. It was not touched! I made a stink about it, being way before the peak season,the manager did the right thing - gave me an extra discount off the already discount. And there's more... I dropped by 3 months later for the "free adjustments" (for 1 year). No service person there. Took the bike to the W Broadway location who did the job the same day I brought it there, done by profession mechanics. It's location, location, location?

This Sport Chek is part of a new retail complex on Marine Drive and shares a huge parking lot with…read moreseveral other large chain stores. Covered free parking, yay! Have gone to this location several times and it has a great selection and is very quiet compared to other locations. Easy to find help from employees and they are extremely helpful. The kids clothing area has a great selection as well. Found several sporty outfits for my kids for last Christmas which was a relief!

This is now my go-to store since the one in Oakridge Center has closed. The other options are in…read moredowntown Robson (horrible traffic and parking so I stopped going there) and West Vancouver Park Royal (I liked it there too). It is fairly big with a decent selection of clothing and accessories. Eddie Bauer does have good quality items and my rain jacket is still going on strong after 3-4 years. Over the years I have bought many items from this store, and while the staff is not as friendly or helpful as the other stores, it is still good. If you are into outdoor activities like hiking and skiing, the clothes do keep you warm. I wore 2 coats (meant for -28c and -40c temperature) when I was in Yellowknife for Christmas and they kept me warm in the -40c temperature (-50c at one stage with windchill). You can get items at very good prices when they are on sale or clearance. They usually do an additional 60% off clearance items, so check out the stuff when you are there. Otherwise, it is quite common to have 30%-50% off throughout the year, just wait for them. Sign up for their email promos and membership. Now I usually just wait till I get my member rebates to use and go to the store to shop. Yes, it is like shopping for things I do not really have in mind or need.

The prices here are good and the store is neat and tidy. I was asked if I was finding what I…read moreneeded from a female employee which was good customer service. Unfortunately the young fellow who rang in my items seemed very unhappy to be where he was. No smile, no have a nice day, nothing. Why does it seem that a lot of younger staff at places lack decent customer service skills?

Looks like this Sport Chek is closing down. I was surprised to find out when I arrived. I came here…read moreto pick up the AirForce 1 shoe that I saw on sale online. I know there is one in stock at this location. I rushed here to buy the shoe and also to redeem my points. To my surprise the store is closing down. Everything in the store is an extra 30% off. The AirForce 1 was stored at the back of the store and to my surprise the discount applied to it as well. I really scored a deal. Everything bought at this store is final sale. the weekend of May 23, 2026 was very busy. Everything needs to go!

A recent shopping experience at SportChek started at their Lougheed Town Centre store. I was…read moreseeking a couple of swimsuits, but did not know whether they had the brand in style and size in stock - a look-see was in order. The result -- 'yes', to the brand and style, but 'no', to my size. So returned home and went online. I had peaked at SportChek's online store earlier, and knew they carried the brand, and style of suit I wanted, but now it was time to get serious, and see if they had my size in stock. Success, they had the brand and style in my size, with a few colour options available, and at a good value price. I ended up ordering three suits. Heh, when you're like me and truly dislike shopping for clothes -- it's so difficult for me to find 'what' I want, 'when' I want it, and 'in' my size -- so catching what you can while the option presents itself, is a personal shopping motto of mine!! Shopping at their online store went quickly and smoothly. And their follow up's to my order, were timely, and informative. There was no charge for delivery, as I had purchased over the minimum required amount. My order shipped via Canada Post (from Calgary) -- SportChek notified me of this Monday, I received the parcel in my mail box here Wednesday. I was very pleased with the results of my online ordering with SportChek. Now 'when' and 'where' to try out the new suits?!!

This used to be the place to go for expensive, high quality, merino products. After the owners got…read moretheir bag and sold to VF Corporation for USD 204M, it's now the place to go for expensive, mediocre quality, merino products. Icebreaker knows this and have changed their warranty policies to match. The "lifetime socks guarantee" (exact quote from their webpage) is now for one replacement, unlike their competitors that make a sock that lasts long enough that they offer a real lifetime socks guarantee. More recently purchased items here wear out before older items, and it's very hard to actually get a warranty replacement. If you wear a shirt twice without washing it and it develops holes, they'll call this normal wear and tear and not replace it even when your ten year old item that's lasted thousands of wears and been through the laundry countless times is still doing fine.

Low quality products. something happened to icebreaker in the last few years the quality and…read moreservice is gone In my opinion. my new jacket fell apart in a year. when I asked for support at the store they told me to find someone to fix it on my own. unfortunately this brand is not one i will support any longer.

Wow! This place has a lot of used sports equipment from hats for hiking to bicycles and racquet…read moresports. They also buy used sports equipment depending on the demand and season. Customer service is a hit and miss as some people know what they are talking about while others don't. Side street parking is metered. It does take time to find where there the equipment is located in the store and to go through finding which you like. Price isn't bad.

I have been going to this place since I was a kid to get used gear for many different sports but…read moreespecially skiing. They have amazing deals and also have rental program which is great if you are looking to try out a new sport but aren't committed to purchasing all the new gear upfront. The staff here are so helpful and kind which make coming to this place even better. Plus, they carry a wide range of high end brands like Patagonia and Helly Hansen. Highly recommend!

I went here for the first time today after reading the Yelp reviews, which were mostly positive…read more I found the staff's assistance to be very good, even thorough. They didn't rush or pressure me. Prices seemed about average/reasonable. There were some items on sale. I would recommend this establishment to others. Well done staff members, it's hard to find good service these days!

Travel underwear is awesome. You wash 'em in the sink and they're good to go the next day…read more But if you discover that you didn't pack another pair immediately following said washing, well, you might be in trouble. I mean, yeah there's a Sears a decent stroll from the hotel but no grimy cotton skivvies will do. Never, my tender bits require advanced textile technology! So through the miracle combination of Yelp, Google whatever you guys call your transit stuff I make the trek from Robson to Broadway to Hillsound. Okay, there were a few other stops of places that didn't have what I needed. The point is I DID end up at Hillsound where as dude put it, there's a wall of my preferred make of wicky knickers, saving my [redacted] from all that humidity.