The prices are good; it's a great spot to stock up on extra tackle. Many selections. The people who…read morework there are nice, and the service was great

Many selections. Have everything. Lots of kitchenware. Lady who sold fishing license was not…read moreknowledgeable about the process but we did it on line just fine.

Mega shop dedicated to the wild outdoors…read more Bass Pro Shops in Vaughan Mills feels at times more like an attraction than a retail store. Beside annual free Santa Claus photos, the store features several neat displays and plenty of animal displays to bring the outdoor theme to life. While you can't miss the huge outdoor entrance, it's the interior mall entrance where you're greeted with massive bear statues, a fish pond and a large stone-encased aquarium filled with local fish species. With a selection ranging from fishing supplies, to camping gear to boating equipment, Bass Pro Shops has a cottage feel while shopping within the GTA. Prices are indeed a bit steep compared to other sporting goods stores but here you can even find hunting supplies such as archery bows. Staff can be quite friendly although we tended to explore the massive shop ourselves. In one corner, you can find a coin-operated shooting gallery where you can aim the laser at interactive targets. Skip it or hit it? It's a neat feature of Vaughan Mills that's worth exploring if you have time to kill.

Horrible, non-existent customer service in-store. Website and app are horrible - displaying items…read morethat are "in-stock at selected store...", "...Ready for pickup in 24-48 hours...". Nothing could be further than the truth. After a soul-defeating in-store shop (3 hours drive back and forth), I looked actively for a Sales Associate to help with a large purchase with many different items. No one - not one person (staff) was available, and I left after an hour as my dog was dehydrated and had to do her thing. I was told in email to order online by making sure the selected products were available and in-stock. I built my (rather large) shopping cart accordingly, checked out, and now I've received one email from Bass Pro acknowledging the order, abd informing me that it's "being processed". I scheduled a fishing trip with my boys knowing I had the right equipment ready for me to pickup en route. However, upon speaking to a BassPro manager, my irder is going to take "1-2 weeks" to arrive at the shop - despite the website explicitly saying these products were IN STOCK AND AVAILABLE FOR PUCKUP SELECTED STORE...". And yes, I chose the fight store lol. The Managers answer to my problem was for me to go again in person to BassPro (Vaughan), buy duplicates of everything I already bought but am waiting for, then when my online order is ready in 2 weeks, ask for a refund. What???? Unbelievable. Buy from Canadian business - this store thinks it can just take your money through lies and deceit, aka "False Advertising". And thanks for throwing a wrench in my fishing trip - much appreciated . If u could give it à "0 Star" rating, I would.

A bunch of kids doing the customer service, too bad! They…read morehave alot of nice inventory, but it's managed by kittle teenagers who know nothing about customer service. The website has alot of products that are not carried at the store, all in all, nice products and you can find some good deals, but customer service is an issue

I would not recommend paying full price of any of Moutain Warehouse's winter jackets or…read moreaccessories. There are constant sale going on. Check their website for at least 50% off or more on down jackets. Come and try them on and see how the material and workmanship is. Some of the fit was a little awkward and some downright bulky. The whole store is up to 50% off? But some of the merchandise has the red stickers on and some does not and some has no pricing...??

This is one of my first stops when I shop at Vaughan Mills. Most of my coats and jackets are from…read morehere, and I find the quality is fantastic. This outlet usually has 30% off the regular price, which makes a huge difference for my skinny wallet! One of my favourite fall jackets had a large rip in the lining. I brought it in for repair and they didn't even ask for the receipt. I was given a repair ticket and informed it would take 6-8 weeks. It was a bit confusing though, with several calls for a return authorization number, in order to follow up. When I went to pick up the jacket, it took the staff a very long time to find it. Thankfully, my wife wrote my name, address, and telephone number on a luggage tag, and looped it around the inside hook. The staff said my name wasn't anywhere on the jacket, but they noticed the tag while searching. I was also looking for the McMurdo winter coat for many years, a very popular jacket, and finally gave up. I found a similar one, and it is very warm, especially for our recent -28 C weather! The rain jacket that I bought a few months ago also came in handy during a massive downpour. I noticed the rain repelled off nicely. The service is friendly, but I suggest coming on weekdays if possible.

The staff at The North Face store is just amazing! So helpful in offering suggestions, getting me…read moredifferent sizes in different style and colours. I was here for pre Black Friday sale and they still have a lot of sizes available without the crowds. Great price and good products! They have really warm waterproof down filled parka perfect for the cold and snowy winter!

I ordered Bahco saw blades. The price was good. Shipping was reasonably fast but when the…read morepackage arrived, it was like a 10 x 10 package and they had taken 24 inch rolled and jam them in there. Three of the blades were damaged. What would've been a positive experience was ruined by crappy shipping and product.

Excellent selection--I'll definitely be back! Thank you for the great service. The axe I purchased…read morewas perfect--exactly what I was looking for--and the staff member who assisted me was incredibly knowledgeable and helpful. Highly recommend this place!

Awesome store. It's huge. Much better selection that the store in Pickering…read more The stuff is super friendly and helpful! We came at the end of the day on the New Year's eve and I forgot my purse when I was leaving. I only realized when I was on my way home when they called my husband's cell from my cell phone. Although the store was already closed, they waited for us to come back and pickup the purse. So very grateful. Awesome-awesome people!

The Big K needed a hockey stick which would, unbeknownst to me, require a lot of cash and plenty of…read moretime to research things like flex and feel. Ho hum. Not my idea of shopping. So the Big K headed in first while I went to Dollarama nearby to waste some time. How long could buying a hockey stick take? I finally had to enter National Sports to investigate the Big K's disappearance and within record time I was greeted by a very friendly salesperson who not only found The Big K for me, but three perfectly wonderful, very expensive hockey sticks that could significantly improve The Big K's game (and in sum total cost more than my dishwasher.) After much careful consideration, The Big K finally settled on "just one" (thank goodness) from this neatly organized and well-stocked store. I rushed the Big K with stick in hand to the check-out (in an effort to prevent him from buying anything else.) Even the cashier was super-charming and personable and made paying the large bill less painful. Final words: bring lots of cash. This store is conducive to shopping.

The summer clearance sale is on now so if you need summer clothes it's a good time to buy. They…read moreeven have some fall stuff on sale from last fall. I needed some t-shirts & got some great deals here. The sales clerks in the store were very helpful & also friendly. The prices are really good compared to other places like Eddie Bauer. So expect the store to be busier than others. The store is pretty packed right now with merchandise so it's a little crowded feeling as well. They carry womens, men's & children's clothing. I saw a pair of pants I really wanted but they didn't have my size. I checked with the cashier & these pants are sold out in my size throughout all of their stores! That tells me they have some good products. I wore some of the t-shirts I had bought on a recent trip to Niagara Falls & I can say that the quality is good.

No salesperson around to help, very poor service. Too crowded with merchandise but at least the…read more40% sale was good

Don't buy Arc'teryx!…read more I own several Arc'teryx jackets, and almost all of them have shown the same failure: the waterproof zippers delaminated and the seam tapes started peeling off, despite extremely light use. These jackets were stored clean in a closet for most of their life, with no visible wear or damage anywhere else. The only failures were in the zippers and seam tapes, which clearly points to structural integrity issues and premature material breakdown, not misuse. When I contacted Arc'teryx Warranty, the response was extremely disappointing. They suggested the jackets needed washing every 5-20 days of use -- which makes no sense given how little they were worn -- and then offered only 20% of the original MSRP if I returned the jackets. I asked for proper repairs (even at a reasonable cost), but they refused. For a brand that markets itself as "premium" and charges premium prices, the durability is shockingly poor, and the warranty support does not match the reputation. I own Gore‑Tex jackets and non Gore-Tex jackets from The North Face, Patagonia, Marmot, and MEC that are older and still look new. None have seam tape or zipper failures. I'll be sharing this experience on consumer platforms to help others make informed decisions. At this price point, customers deserve better materials, better construction, and far better warranty support.

minimum 3 DUDES awaiting your arrival... the worst,…read moreoverkill... Just standing there. HELLO is fine, but "how can i help..." "what are you looking for", etc etc leave us alone PAINFUL makes me never wanna go back, been twice..

Patagonia is an amazing brand. Sustainable and fashion forward. Ethical and even donates profits to…read morenoble causes. They also have a great warranty period. It's a lifetime warranty with the iron clad guarantee. Service in store is so personable and friendly - I really appreciated all the Help I had here. P.S. holiday season better sweaters are selling our fast. They didn't have any mediums left. I'll definitely be back to shop this Patagonia store!

Patagonia is an incredible brand that never disappoints. I own many Patagonia items and I am always…read moreamazed by the quality. I recently went into the Toronto store as my down jacket had a tear in the zipper. The team at the reception desk immediately went into problem solve mode and offered a solution. They shipped the jacket off to their warehouse and I asked them to ship it to me when fixed. A few weeks after this happened I received a call from Julie at the store who confirmed the coat was fixed and she offered to drop it off at my home (instead of mailing which would take longer). I was amazed by this level of service and I have been telling everyone I know about this experience. Keep doing what your doing Patagonia and big thanks to Julie for going above and beyond!!