Dr. Leanne and her staff have been incredible from the moment I stepped foot into Trostel…read moreChiropractic. I've had some injuries that required multiple visits during the week and they have been extremely flexible with my appointments to allow me to seek care while maintaining a full time job. They all are very attentive and make an effort to see that you're comfortable throughout your entire visit. I've also been able to rely on them when my injuries have flared up. Dr. Leanne has seen me when they aren't typically open or scheduling appointments in some cases, just to make sure we maintained the care I was needing at the time. The level of care you can expect to receive is thorough and very effective. I was very nervous when I started treatment but she knows what she's doing. Not only is she very knowledgeable but she's quite possibly the sweetest doctor I've ever had. The rates are very affordable and from what I've heard they take most insurance. They will even work with you if you have special circumstances so you don't have to stop treatment. I think if you gave them a chance you'll be very satisfied with your results.

"Doctor Leanne" and my experience with her a month ago, will go down in my life as one of those…read more"weird" experiences. I regret I ever walked into her office in Decatur, IL. She was a massage therapist for many years, she told me, now she is a "DOCTOR" in the field of other, good and other legitimate" chiropractors. I think that she tries at this, but she doesn't (step up and she completely fails along along with her staff) to step up to the plate in the long term of Decatur business. Chiropractors are an INCREDIBLE resource! Regarding her, I'm more accustomed to professional medical businesses in larger cities. Maybe it's Decatur, I don't know? But Ms. Leanne and her staff need to consider going to BUSINESS SCHOOL. My INITIAL MEETING WITH HER, was just to explore a treatment plan for myself with a chronic lower back pain pain/condition. I met with her in a closed off room. She told me the front office "girls" would help me with my insurance. (I was hoping for some medical lower back help and relief before my insurance switched over by the end of the year.) I told her this. Time was of the essence with me, I told her. I am a disabled person. In my opinion, she tricked me into an exam in order to bill my insurance with Blue Cross Blue Shield. She took my credit with my insurance and then I could not receive relief when I needed it most. Then she billed me for the rest. I document everything. EVERYTHING!! I will report her to the Illinois board of examiners, and to my own insurance company. I want to know if there was fraud involved. She asked some very, VERY strange questions during my initial consultation, which I thought was just a free consultation. She asked me many times in different ways, if "I was **angry** about my bad back..?" ?? (There were other strange questions as well). What school did she go to? I told her I was OLD, and ...I told her that her questions were somewhat strange. I told her I had a bad back because of my age, being "angry" is not an an emotion I would tag it to. I told her, "It's kind of expected (being old) and it's more of an INCONVENIENCE, rather than anything else. I'm not ANGRY", I said. ...no, I don't get angry because I'm getting old. ;--) I just try to DEAL with it. I just don't want to be scammed by a Qwack. I was thinking this, but of course, I did not say it. I just wanted to get away from her in that small room as fast as possible. The whole appointment was bizarre. (She seemed turned off by my answer and my candor.) Before I knew of her history, I gave her my x rays and MRI records, and it TOOK ME, ....ME!!! ...to call her office back to see what her "thoughts" were on my lower back issues via my x-rays and MRI that I gave her. I wanted to know her plan for me before January 1. I lost a week's worth of time not hearing back from her office. (Normally, stuff like this takes two or three days at the most) ESPECIALLY, if she is seeking out new business) It was almost a week's worth of time that went by with no call from her office. At her initial "consultation", (this was in early December) she told me she could help me before the end of the year, due to my insurance issues. ....But after waiting.... waiting...waiting...one ...two ...three ...four ...five ...six seven ...eight DAYS, I finally went back to her office to see why I hadn't heard back from her. I finally went in, and it took ME to go back and pick my records and to ask her how I could be treated. Her front office staff told me I couldn't be treated in 2019 because my insurance was soon to run out. Whaaa?? "WHAT???!!! The owner of the company, YOUR MAIN CHIROPRACTOR said I could get in at least 8 sessions before the end of the year!!!" She took my insurance allotment, but she promised me she could help me in early December! But then afterwards her office staff said they could no help me in 2019 because my insurance was "soon to change to a different plan in 2020". At that point, I smelled fraud. She said she could help me in early December 2019, but a week later her front office staff said NO! They could only help me in 2020. She took that insurance money. I had a conversation with her when I picked up my medical records, after not hearing from her office in a week, (with her office staff there witnessing), saying I was not happy with her way of doing business. All she did was belittle me in front of her staff and patients waiting in the office area. I was completely and utterly embarrassed. I've never been treated this way. Then I get a CHRISTMAS CARD FROM HER!! After taking my insurance, I now get a bill in the mail today from her dated 1/6/2020. What is GOING ON WITH TROSTEL CHIROPRACTIC CLINIC LTD? I will take this to my lawyer, my friends in Decatur, and the ENTIRE state board. I gave her a chance to correct my opinions of her practice on my second visit. All she did was double-down on her arrogance.. Sad.

my first experience with a chiropractor. She did an outstanding job on my lower back and leg…read morepain. The only complaint that I have is that I didn't see her sooner.

After waiting for the doctor for almost 30 minutes after his nurse checked me in, the doctor, after…read moresitting down opposite me, took a phone call on his cell phone, had a conversation and actually booked an appointment with the patient calling, then gave my hand a cursory exam, telling me he didn't know what the problem was and offered no advice. F.A. Welsh, Decatur, IL

Dr. Smith and his staff are all top notch!! Dr. Smith is a talented and caring doctor. He went…read moreabove and beyond for the treatment and surgery of my hand fracture. Everyone from the receptionist to the nurses are just the best!! Not to mention the physical therapy gals!! They are both awesome and just the sweetest ladies to deal with. I hated when my time with them was up!! Overall, Dr. Jeffrey Smith and his staff are the BEST!!

I love Dr. Rohde and all his staff! Caring, compassionate, friendly, attentive, helpful - I…read morecannot say enough good about them. If you want a doctor and staff who are committed to helping you be the best you can be this is the place to go. I learn something new every time I leave an appointment! For example, I had lots of knee pain and Kim Kish suggested testing my calcium level - and found I was very low. We added a calcium supplement and I got results quickly and my pain is gone! Wow, I had gone to a bone dr for the severe knee pain (I was limping) and he did tests, suggested couple rest for several weeks and then told me I needed to take an anti-inflammatory on a regular basis and I would probably still have pain at times and would need to watch my exercise, take it easy and ice my knee when in pain. Way better to take calcium and no anti-inflammatory! Honestly, I have gone back to regular exercise and pain never stops me now. Thanks, Kim Kish! I have also seen Dr. Rohde and can tell you he really listens to you - and he treats the whole person, not just one symptom. I finally got my husband to change to him and one the first visit Kim told him how to help lower his blood sugar by watching white potatoes, white bread and white rice. He's nowhere near deabetes but he listened to her and is taking her advice. His previous dr never told him anything like that. Another example that Dr. Rohde and his staff listen to the patient. And on top of all this, I never sit in the outer office or the exam room for an extended amount of time - usually in and out within 45 minutes. Will never leave Dr. Rohde and Kim Kish!

My appointment was as scheduled ..no waiting . Dr. Kefalas was interested in what I had to say and…read morehad suggestions for my care. I was very pleased

The staff here are incredible. Shout out to Carrie! She helped me figure out a medication mixup…read morewith the pharmacy. They also make their Zepbound in house now, and it is much cheaper! The quality of care is exceptional. Highly recommend!

I broke my ankle, on a holiday weekend, 1 year ago. I had a trimalleolar fracture with dislocation…read more- which is a devasting break of all the ankle bones and the pain was unbearable. I was in DMH Emergency, and they reached out to Dr. Sams, who came in and performed the surgery (on a Saturday, on a holiday weekend!!!) so I didn't have to go back home in a soft cast and come back for surgery. I have a plate and 11 screws in all ... but, from the moment I came out of surgery I have had ZERO pain. I took ibuprofen the day I came home as a precaution because I thought I would need it (I didn't) - but that was it. NO pain - Dr. Sams was just wonderful, caring, and did an amazing job. I am a little over a year out from my traumatic injury, I have had no physical therapy, no pain, I don't limp, and I am back to walking fast, 5 miles a day with absolutely no issues. Right after the surgery, Dr. Sams spoke with my husband and told him that I would not get arthritis, and so far so good - you would never even guess I broke my leg. So THANK you Dr. Sams, and everyone at Decatur Orthopedic Center - you were all GREAT and kind, I appreciate you more than you will ever know!!!! AND, to anyone reading this - I am 67 years old, this injury could have really derailed me, I was so blessed that Dr. Sams was the doctor who showed up for me! I HIGHLY RECOMMEND Dr. Sams and Decatur Orthopedic Center!

I set foot in the DOC office in Mt. Zion to get a note for my dad- who is on his 5th knee revision…read moreand can no longer walk down a steep asphalt drive way to safely get his mail out of a rural mailbox- so that the post office will deliver it to his door. Greeted by one woman who greets me, asks me what she can do for me, then proceeds to answer the phone and take a message!! She gets off her phone and tells me there is "a 20$ fee for any paperwork". As I explain my dad is no longer stable enough to safely navigate a steep asphalt drive way, and he isn't asking for any extensive paperwork like a handicap placard...she cuts in and says "we don't do those" to which I look her straight in the eye and said "I don't care. I can't believe a senior on fixed income, whose surgeries and office visits has contributed to the office significant revenue stream, is being charged $20 to write that he needs his mail delivered closer so he won't fall down!" I left. Utterly ridiculous! I'll fill it out myself and never step foot in that door again. Wait till those people are on fixed incomes!! This money grabbing doesn't belong in health care. I have been in healthcare 40 years as a nurse and as a provider and I NEVER CHARGED for these needed services. Oh and PS: put the caller on hold. I was here first! How rude!

Dr. Hanna is an amazing OB/GYN with wonderful bedside manner (and a great sense of humor too!)…read more He is very personable and able to put you at ease and does a great job answering any questions you might have. Most importantly, he respects all his patients and is very responsive - his answering service after hours does an excellent job of getting ahold of him in the event that you need to contact him. As many of you know, this is HUGE and nothing is worse than not being able to reach your doctor when you need him the most. Scheduling an appointment with his staff is always a pleasant experience - something you don't really get with larger group practices. I would highly recomment Doc. Hanna and the Lakeshore Ob/Gyn staff.

Dr. Hanna is absolutely wonderful. I never felt more comfortable than i did with him during my…read moredelivery and throughout the entire pregnancy. He always made me feel comfortable and safe asking whatever i needed to know since it was the first time of many things for me. He is very timely with appointments and always respects the time that we have during the appointment. i never at all felt like he was in a rush to leave and always appreciated that he took the time to answer all my questions. His office staff are very friendly and work very well at getting you appointments scheduled the best that they can. Overall, i had been looking for an oBGYN and so glad i found Dr. Hanna! i had the most amazing experience and i know that others in town will tell you the exact same thing. his knowledge is super and he was so many world experiences to tell you about--i wouldn't trust my life in anyone else's hands!!!!!