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    Decked Out By Don

    3.7 (3 reviews)
    Closed 8:00 am - 4:00 pm

    Services - Decked Out By Don

    Deck construction

    Deck repair

    Deck replacement

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    7 years ago

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    Cousins Roofing Siding & Decks

    Cousins Roofing Siding & Decks

    (7 reviews)

    South Side

    The Cousins replaced the cedar siding on my entire house with Hardie siding. I could not be…read morehappier. Nick patiently worked with us on the design phase and provided a competitive price. Sam ensured that everything was correctly ordered and communicated well throughout the entire process. The installation crew was AMAZING- hard-working and great attention to detail. When the job was complete, they did a thorough clean-up. Our house looks incredible and we highly recommend reaching out to The Cousins for your siding job. Thanks Sam and team!

    Let me start by saying if you have a house that wasn't last updated in the 70s, I give them a 4…read more That was not the case for us, and although attempts were made to correct what has happened, it ultimately shouldn't have gotten this far and should have been done right and I do not think we have a siding that will hold up as long as it says it should for these reasons. Now we'll just have to wait and see. Aesthetically it looks great. Neighbors love the look and right now that is all we have to hold on too and maybe it will last a few years. If fixes need to happen it will be from someone else. The problem started with the sheathing in our house which is brittle and was covered by the original metal siding from the 70's. When that came down we didn't see what was underneath, because it was quickly covered with house wrap. It wasn't until we went to the attic where a bunch of fiberboard was blown out from nails that we could see the issue. In our contract it says if that needs to be replaced we will pay x amount more for that, but they chose to not replace and put our new fiber cement siding over it. I do understand that some people may skip that step but we should have been made aware and given the choice. When the install was said to be done the caulking used was the same on 2 1/2 sides and 1 1/2 was different. They did fix that. Windows were missed multiple times and I had to go around to each one and have them address them after 2 visits. One of the gable vents was leaking so they did have to come back and correct that also. James Hardie did come out at our request initiated by Cousins and says that install is correct for their product and Cousins was there also and they did recommend a few touch ups which I think were done today. Calvin was responsive with these issues, but I think each step especially on the older homes needs closer evaluation to prevent this in the future. Hope ours was someone else's advantage and it gets addressed.

    Affordable Decks & Additions

    Affordable Decks & Additions

    (12 reviews)

    Hired Mike at Affordable Decks of Washington County to build us a deck and roof. He provided us…read morewith a CAD drawing of how the deck/roof would look. Nothing on the computer rendered 3D design states it is just an example not actual. It looked as we discussed. He said it would come off the current roof line like it was built with a house. He had been to our home many times for changes and samples and going over options and we were quite clear that we had ordered a new door from Pella that was the same height as our current door just the length of the entire wall basically, his response was oh that will be beautiful we did that at our house. I even informed him that Pella was able to install a door before him started the deck and he said he would want to get the deck going. His subcontractors come and tell me that I should choose a different railing... I ran it by Mike, and he said the railing I chose is a pain in the butt they don't want to do it. (i feel that is why it is not done right, they were annoyed they had to do it.) It is not even installed with the right parts, no drink rail clips or adapters to stabilizers. Frank the leader looked at the CAD drawing and plans and said that the roof of the deck needs to be lowered and that it wasn't right on the 3D design. I also informed Frank about the door, and he asked exactly how tall and wide it was and I told him the same height as this 1 but the entire length of the wall. I ran it by Mike, and he said he would be out the next day to discuss with us and Frank, so we are all on the same page. That never happened. Frank put the roof beams in, and I immediately sent pictures to Mike that they look too low. I think it is going to interfere with my door, he said he would be out the next day to take a look, he came and said it'll be fine. Sure, enough I was right he was wrong. The roof was too low. Before the roof went any further, we demanded it be raised up and built as specified on the drawing that we agreed to and signed. Mike refused and turned into a total jerk. He told us too bad and buy a new door. The guys didn't come the next day Pella came out to examine it and see what could be done and drew measurements and what needed to be done to be able to fit the door in. The guys were supposed to be here to meet with the installer, but they didn't come. On another note, we were having a gas line put in by a plumber and Frank and Larry had their auger to dig post holes, well they asked the plumber without my consent or knowledge to dig out the post holes with his digger instead of using their auger, like everyone else. The plumber ended up charging me for it. I have the invoice. Through texts Mike said he would frame out the bottom for skirting, never did, ignored my texts asking about it. Bullnose trim that was supposed to go on the edges never got put on. These guys left my yard and under the deck a mess. I have watched a few decks here be built since and those builders left their yards like he was never there. Under the decks are nice and neat, smoothed out and 1 guy even put landscapers mat down. Not here, they left it all piled up and huge rocks and dirt underneath. My neighbors post holes filled in nicely and level with ground. Not here all my post holes are sunken in/ caved in. The contract states they would do the cleanup, but he didn't. Mike came and gathered his reusable scraps but as for their millions of cigarette butts and drink bottles rocks and dirt. No, me and my son had to go out and shovel everything and clean it up. Now, the deck is done, and we start noticing stuff around the roof where it meets the house, all open and exposed. My husband and myself had requested several times to have a walk through with Mike so all of us could see punch list stuff to fix. He finally agreed but made excuse after excuse to blow us off. My husband continually texted to ask when he was coming. The corner post trim hacked to hell they should have replaced it. No pipe connected to gutter to direct water away from the foundation, the railing brackets, several looked forced, there's spaces, lopsided. There is a drink rail, and you can see between the railing and drink rail like it is coming off. The railing was cut to hell. Now he's refusing to fix anything or honor warranty until we pay him another $2600.

    Honestly this place was a disaster. We asked them to come back to look at things and it took…read moreforever. The workers were slow and bitching. The deck is three years old and the roof is warping, the electric wires they placed were a disaster. They cut tons of boards short. I added some photos and got bunch more. Made me sick to pay what I paid for this. I am bringing this up now cause my buddy came over for the first time and told me this was a disaster. He is a private contractor

    Decked Out By Don - decksrailing - Updated August 2026

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