I chose Specialty Window and Door, owner Rick Fish. Price very reasonable, Rick is a local guy,…read morelots of people recommended and word of mouth is golden for a reputable local business, and no high pressure sales pitches. No need to get quotes for your whole house to buy more than you need if you don't want. The installers were just here and very professional. They look great! Know that the whole industry is backlogged and the wait for the windows to arrive was about 8 weeks from ordering. The 2 windows pictured (67 x 24) double sliders with one side screens, vinyl made by Alside in the U.S, with enhanced cavity foam ordered in April cost just under 1500 total. I'm totally satisfied and pleased.

We had Specialty Window and Door install two doors-one of them was unique in that it has a doggy…read moredoor and is built to aid accessibility to our deck. They paid a great deal of attention to this job, from initial visit to installation. Definitely recommend them!

Windows are leaking for the past 8-9 years. Window World would not replace them nor pay for the…read moredamage to plaster, wood trim & carpet. They used numerous excuses for the leaks saying it is due to bad siding or bad roof. Their a ledged warranty is suspect.

The actual installers where fine but I had to fight to get my windows installed on time and then…read morefight to get my siding installed at it was late and then they were supposed to deliver it when I was gone if there was a problem they were supposed to call. no phone call so when I showed up and it wasn't there I called and they were like oh well. i travel for a job and had taken time off to be home they were just like oh well. they knew I traveled for a living so I took two weeks off for no reason and couldn't go back to work then they finally showed and that meant taking more time off. so 4 weeks without work and they delivered the wrong color trim so they had to stop early the first day because they couldn't do any more without the trim. they did come back with the right trim today. no idea how much longer this will take. the worst part is I have to use them again to finish thr back side. I decided to use someone else to put my back window in because they only install the same size window over the old frame. they don't actually replace trim or anything. Im truly unhappy with them customer service. though as I said their installer both for the window and siding are the only reason they get any stars. the installers are great. the rest of the chain to get the stuff is absolutely horrid. Super unhappy

If you have read any of my other reviews, you know i don't give out 5 stars lightly…read more Metropolitan was wonderful to work with through the entire process. Helpful, non pressure staff at their showroom. Our in home sales rep knew her products & was helpful in guiding our decisions. (We did a lot of research & saw many other products) Ordering and scheduling was a breeze. The installation was amazing. Entire house (21 windows) was done in 6 1/2 hours. We love these new Marvin Infinity Windows and would highly recommend family owned Metropolitan window company.

Is wonderful company. Wonderful windows. This was the…read moreeasiest company to work with. Top notch experienced crew came and installed my new windows without a hitch. I would only recommend Metropolitan. My old windows were Anderson, but it seems that they only want to make a sale anymore. Had quotes from both, and happy that I chose Metropolitan. Plus, they are beautiful!

We talked to several window companies and really appreciated Superior's respectful way of doing…read morebusiness. We replaced our 3 front windows. Larry did the installation, carefully and professionally. We love the result. Highly recommend!

THIS COMPANY IS FANTASTIC!!! The salesman was down to earth. Did not try to upsell or waste hours…read moreof my time. The installer came, installed, and left. Their craftsmanship and professionalism is outstanding

Window shopping is hard. Zen Windows saved me from one of the big window companies that does a song…read moreand dance to get you to sign. Zen had a fair price and didn't budge on it. I like their double lifetime warranty and the quick response time on emails. Our new windows are installed and look great! We did have one window backordered and the installation of the others was delayed for a few months due to that. Given the COVID environment, that makes sense. Overall I'm satisfied and really glad I didn't pay twice as much for the same windows with the other installer.

If I could give a zero I would. I need one window replaced but, Zen told me they only replace 3-4…read morewindows. So, what is a person to do if they need a window replaced and a window replacement company won't replace it? What do they expect me to do? Buy a window and install it myself? I'm disgusted with their response. It can't always be about how much money you make. Sometimes you just have to do the right thing.

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

I had siding and new gutters put on my garage recently. The installer, Jeff did a wonderful job…read more He went over and beyond. I had him close up two windows and the man door for me. The garage looks great. There was another crew that came out to do the gutters. They were done in no time at all. They also did a great job. I recommend this company 100%. THANK YOU FOR A GREAT JOB! Carol Doland

Had windows replaced in 2020. Would never buy again from them. One window is fogged up and was told…read moreI had to pick the window up which would be a 50 minute drive. Numerous window coil springs/balances break everytime I try to tilt them out to clean the windows. The part that breaks is cheaply made. And You have to silicone the frames so they open smoothly.