New Image Salon is a find. A small, pristine place, no loud music or complicated routines, just…read moretalented and skilled "hair wizards." Mary has convinced me, this determined and stubborn woman from the 60s, to give some style to my look. More recently, when the grays began to create a cloud of frizzy ends, she convinced me to color it. She found my perfect color and the softness and manageability was a revelation! What I thought would be an ordeal is always so quick and easy. New Image pricing is very fair and far more reasonable than most salons I've tried.

Came to this salon on a whim looking for a quick blowout & curls and that's exactly what I…read morereceived. The stylist were very nice and professional. I was in and out of the salon in about an hour. My hair looked great for a few days straight without having to touch it up myself. The only reason I'm not giving 5 stars is because I feel it was a bit too pricy. They charged me $60 for a blowout with slight curls. Whereas my usual place I pay between 35-45 for the same service. I did love the outcome of my hair though.

I am very happy to have found a hair salon that can do my hair in my neighborhood. Ms. Lorraine…read moreknows what she is doing and all the other women who works there. I highly recommend this beauty/hair salon. I got my nails done and Monica when above and beyond. I love my nails.

Always have to wait hours before I can even get out of the salon. Been here since 9 in the morning…read moreand now it's past 2 and I'm still not close to done yet. Other salons that I've been to have faster service and know how to prioritize who they should take next. I have long hair but other people don't take a long time to do it. I was pretty much the first customer they had but I ended up being skipped multiple times throughout the time here. Better off taking my business elsewhere.

Love how she does my hair. She knows how to slay hair all types!! She doesn't overcharge. It's…read morealways quite in her shop which is nice. Always delivers great service.

I always love the results of my hair :) and I have to say not just the looks of my hair but also…read morethe other clients and the results of their hair is always beautiful !!!!

Amazing service every time! They're incredibly accommodating and always find a way to fit me in…read morelast minute. Skilled, kind, and reliable--highly recommend!

I have had my hair cut here twice this year. Pleasantly surprised by the level of attention to…read moredetail about my wants and needs. I was very happy with my haircut each time. A nice local business.

It's been a week since I had the "In & Out" service (wash, steam treatment, trim, no shaping or…read morestyling). I waited to write a review until after I washed and styled my hair myself, because that's when the truth comes out. My biggest concern was my curl pattern. I have had my hair blown out by different stylists in order to get a trim/cut, and a lot of the time there was at least minimal damage to my curl pattern. The Natural Masters stylist told me that she was going to be gentle and had used a heat protectant, so there wouldn't be any damage. Mmmmmmkaaaayyyy, side eye, side eye. But she was right. No noticeable damage. My hair feels fantastic and, even though she didn't specifically shape my hair, the shape is pretty good. I've seen a number of reviews that say the stylists make up pricing on the spot. "Determine pricing" is probably a more accurate way to put it. I was told that the price is dependent on length, which makes sense to me. My hair was bra-strap length when blown out, so on the longer side. The consultation + In & Out + scalp treatment cost $245. That's more than I've ever spent on a wash, deep condition, and trim, but worth it to me since I've never had such high quality versions of these services. The receptionist was kind and welcoming, the space was clean and well-appointed, and it was a very relaxing experience. My one complaint is that no one (including my stylist) introduced themselves. I'm only realizing this now since I'd like to give the receptionist and the stylist their due, but you know who you are - so thank you for such a great appointment!

Predatory practices - The last thing I wanted to do was…read moreleave a bad review for a local business but I have been left with a very bad taste in my mouth . I put a same day deposit for services which I was only told at the time would be deducted from the total. Apparently there was an email sent AFTER the phone conversation with the company policy which states they reserve the right to keep the deposit ( please see attached photograph). If I knew about the deposit being non refundable PRIOR TO /OR DURING booking , I would have done a walk in instead. After being told the service would cost almost $300, the service was declined and would not be refunded or transferred to another service. I asked to speak with the manager and was assured she would call me back that day. 1 week later, I have followed up and received a call back from Ms. Pauline. She attempted to be helpful but I found her tone and referring to me as "honey" instead of by my name ( as I did her) was very condescending. There was no offer of an apology just more explanation of why they were in the right and the customer who only received a consultation was in the wrong. I'm going to chuck up my $55 deposit as a "consultation fee" but it leaves me with no good word to spread about this company.

This space is a great multipurpose business for barber and salon work! The workers have great…read morequality skill in their craft as well as customer service. Recommend!

I wouldn't recommend going to get your hair braided by Christina. I found her very unprofessional…read moreand unclean. Terrible punctuality, and you just won't be getting your hair braided in peace. I tried to sit down and see it through, but grew very irritated with my service. Granted my hair came out nice, but you can tell she was rushing, and I didn't get the style I originally asked for. She's very nice, I just won't be going back and I advise you to not go at all. I'm not even the type of person to leave reviews but I just had to. I came home so upset.

Very disappointed with the results of this salon. They are not very friendly either. They put cheap…read moreconditioners in expensive bottles.

I came here because I love getting my hair done by Dominicans, I think they're the best at blow…read moredrying.. Leaving this hair salon disappointed with the way I was treated and their unprofessional service. The workers have a nasty attitude and they're racist. They communicate with each other in Spanish talking bad about their black clients. I do not recommend this hair salon, they're very rude and unprofessional!

Diminutive little spot but good technicians. Jennifer is young but good and the other ladies are…read morejust as good. They don't have a huge color selection tho and it's cramped.

I use to come here a lot when I was younger and I had permed hair. Warning to natural hair woman…read more DO NOT come here! It's two months later and my hair still gives off a weird smell when I wash it. My curls are still not coming back and I'm losing hair everyday. It feels like my hair has been texturized. One of the workers also made me feel uncomfortable the whole time doing my hair like it was a bother. So disappointed