BEWARE! These people are not professional and think they aren't capable of making a mistake. Chris…read morecame to my house last week to clean my carpet and couch. He was very nice as I was to him as well. I was so excited and grateful to get my carpet cleaned by a professional. They said the job would take approx 3 hours to do. It took him 2 hours to clean a full couch and 3 rooms. He was in a hurry to leave my house after dark to get to a call backs house. He told me it would dry in 1.5 days. On the 4th day my son and I put white socks on to walk on the carpet and it turned our socks dark brown and wet. I said this carpet is not clean. In my bedroom the carpet feels weird. It feels very chalky. I looked it up. Chalkiness after cleaning means there's too much cleaning solution still on the carpet that will eat the fibers and ruin your carpet. I took pictures and called the office saying there are still some stains left and the carpet is chalky, not including the paint stain he said he couldn't get rid of, other stains I believe we're not sprayed. She said I'm not trying to brush you off but the manger is in a meeting he will call you back. Great. I turned my phone off silent and answered every spam call (approx 40 a day) in hopes it was him. NOTHING. I called later in the day, the manager had gone home for the day. I called the next day, the admin said I'm sorry the manger is in a meeting he will call you back in 30 mins. PERFECT! . Waiting for his call he NEVER called. As the day goes by still answering every spam call while I'm at work, I'm getting several text messages from the admin saying sorry for your frustration call the office to solve your issue urgently. But I would call the office and she wouldn't answer the phone. It becomes night time and still no call from the manger. The admin text me a picture of the paint in my carpet that I know won't come out and says "the manager is aware of your frustration and your issue but some carpet is beyond repair. " I said OK so he is ignoring me and refusing to give me a call and what about the chalkiness? She said he will call you tomorrow. I said okay I will believe it when I see it. She said "OK he won't call" WOW. how unprofessional! I told her I was in the process of writing a negative review on Facebook. She said OK and we will respond with the pictures of how utterly filthy your carpet was when we got there. We have 14 years of 5k satisfied customers. I wrote the review and then was blocked from Facebook. I still have not received a call from the manager and this is the third day of me waiting. I'm not asking for a miracle here and I'm not asking for my carpet to be restored to look brand new. I'm asking for professionalism, which would be a callback from the manager in a timely manner. The chalkiness removed from my carpet in some areas. And the stains that aren't paint to be sprayed because I believe Chris didn't spray all the stains and what stains are left are the ones he didn't spray. But these responses and not getting a call back to explain to the manager myself what I'm asking for is completely unprofessional and not " top-tier Rated #1 Service". Her telling me that in 14 years y'all have 5000 satisfied customers tells me I should be contempt with what I got and that you don't make any mistakes.

The guy showed us before and after of carpet that looked like it was outside so I knew he would…read morehave no issues with cleaning our carpet because it looked nothing like that but I was absolutely wrong. it looked like he was never there. When i told him that i was disappointed in the results, he kept talking about lighting and photons. He said to give it 24 hrs but there was no change so I ended up having to clean my own carpet and it looked better than what he did. Our carpet was not bad, I just wanted to freshen it up but they literally just played in my face. Do Not waste your time or money!

Family owned business. Cleaned our rugs at a fair price. Good people and Javier takes time picking…read moreup our rugs and delivering with placement on the floors.

Unable to clean a Karistan rug real wool because I don't believe they have the equipment to handle…read morelarge cleanings....so I don't recommend. Go to Sharian, Decatur Georgia.

We are very pleased with the job that Lamont did for us. He was professional and attentive to our…read moreneeds. He even adjusted his cleaning solution to minimize the light cherry scent to avoid aggravating my wife's fragrance allergies. He did the master bedroom and a large area rug in the living room and was finished in under an hour. I highly recommend Lamont and A1 carpet cleaners.

I have been paying for a monthly clean for several months now. Every month I complain about the…read moretoothpaste not cleaned on the counter and faucet in the master bathroom. After three months of sending pictures of the poor quality service provided I am done. I should not need to reclean the bathroom sink when I come home from work after the "professional" cleaners were at my house.

Needed same day cleaning and they were able to come within a couple hours of reaching out for…read morepricing. We chose to do the 'Design With Time' package for 2 hours, it feels so good to have our home clean again. Very impressed with the scheduler and the ladies that came (Paige, Jade and Essynce). I will absolutely be scheduling with them again when we need it. THANK YOU SO MUCH!!

Magic Carpet is very responsive and always does a fantastic job! He was even able to get rid of a…read morerecurring stain in my carpet! I highly recommend!

We had an excellent experience with Magic Carpet cleaning. They are very responsive; they were on…read moretime and were in and out in no time. I was thrilled that there was no smell to their cleaning products so there was no chemical or fake smell after they were completed, and our carpets look great! I absolutely recommend Magic Carpet Cleaning!

While moving my neighbors drove onto my lawn and broke a water line. Causes massive amounts of…read morewater to be wasted and damaged my sod. Immediately made contact with me and had the water fixed. However, never replaced the sod or helped with the water water bill. I called multiple times trying to get the sod replaced. Was always told "will take care of it tomorrow"

Guys were in the neighborhood came over right away. Done in less than 20 minutes to move a…read more600-pound vanity into my first floor bath!

my new floor is perfect. totally satisfied. the whole experience was positive. I would recommend…read moreyou give this business a try.

Great prices. Had Chris Moore install LVP did an excellent job. Highly recommend. I've had several…read moreflooring installation over the year and very impressed

Such attention to detail and care for the old plantings (and old house) - I am a tough customer and…read morehave had a lot of different power washers, some actually did damage and had to paint afterwards but this was just right. Renewed the vinal, protected the wood window trim and got the mold off the patio - even merged the new concrete from the hurricane replacement with the old concrete: professional and I found the team.