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Deep Down Cleaning Services

2.0 (3 reviews)
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2 years ago

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7 years ago

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Clutterbug Cleaning

Clutterbug Cleaning

(23 reviews)

Bayers Lake

The declutter and organize package is a scam. There arent professionals working here. I'm a working…read moresingle mom, I paid a lot of money for this service. I got 3 cleaners with no declutter or organizing skills. They didn't know how to sort recycling, they dumped out my apple cider vinegar and threw out some containers I use. They didn't declutter, they stacked stuff in piles. The dishes were still greasy and cloudy. I would not ever recommend this service or this company to anyone I actually care about. I needed help and I got scammed. This is a stress no one needs. Find a better service.

tl;dr: Cleaners have no attention to detail, didn't actually organize anything, showed up late and…read moreleft early, then the owner got shady with me when I tried to get a refund for all the work they chose not to do. -- I hired this company for a four hour organizing package because I was overwhelmed to tears with the mess my house was in and realized I desperately needed some help with it. The three cleaners showed up an hour late and did a light cleaning. The girl working in the bathroom was okay, she actually took everything out and tidied it up. I pointed out that my kitchen cabinets were in disarray and that was one of the things I really wanted organized. When the cleaners were done I was shown the "work" they did, but everything in the kitchen looked the exact same; the tupperware I'd shoved into the top shelf didn't look like it had even been touched but the cleaner just waved at it and said "this was fine so I just left it." After I explicitly told them it was not fine and I wanted it organized... I had pre-paid for 4 hours but after about an 1.25 hours they told me they were done and just needed to mop. They didn't touch any of the bookshelves and beyond vacuuming and mopping the bedrooms I don't think anything in them was organized. The lead cleaner told me they'd let the owner know the job didn't take as long as expected, so I figured that meant they would refund me for the rest of the time. After the cleaners left, I was beyond disappointed. After paying all that money, my house was no more organized than it was before I came, and I could have done the amount of cleaning in under an hour that the three of them did in an hour and half. After two weeks I still hadn't gotten a refund, so I emailed the owner, who was very rude to me. She told me there was a 2 hour minimum charge, which is not mentioned anywhere on their website or in the policies I was given by them. I pointed that out, and that if there was a 2 hour minimum charge they should have stayed and cleaned for 2 hours. She then told me the cleaners had actually been there for 1.75 hours so she just "rounded up." Super shady. She also snarkily offered to send a team back to my place to clean for 15 minutes. The whole interaction with her was very unprofessional.

Glowhite - Photo

Glowhite

(1 review)

Clayton Park

I did not want to write a bad review because I believe in small business but this was a disaster…read morefrom start to finish. We have a rental property and wanted to pay somebody else to clean it because we are too busy. I googled local cleaners and Glowwhite responded very quickly. I was pleased with the price and availability. $25 an hour and she said it would probably take 4 hours. No problem. Later she says she can send three of her workers at $25 an hour each and I expected the job would be finished faster and if not faster at least more thorough. I could not have been more wrong. The floors were soaked and when they dried they were quite literally dirtier than before they got there. The floors were also very sticky. I asked that the carpet on the stairs be shampooed and although the carpet felt wet it did not look any cleaner. The windows had not been touched and neither had the patio door. I complained so she sent them back to fix the problems. When I checked it a second time the floors were no better and the windows were somehow worse than before. Completely clouded over with streaks, looked like really dirty cleaning rags were used or I don't even know how they ended up looking so bad. Again the stairs did not look any better. I complained again this time she came back herself and cleaned the windows and floors better but after the floors dried they were still sticky and still looked dirty. I was fed up and finally said ok just send me the receipt so I can use it towards my taxes (it's a business), this was 2-3 weeks ago and still have not received a receipt. So we are out $350 bucks, the house is still dirty and I can't even claim it towards my taxes...If I could give a zero star rating I would and I would not recommend this cleaning company to anybody. Sorry not sorry

From the owner: Glowhite is a top notch cleaning business offering services for residential and commercial…read morecustomers! Over 5+ years of experience. Every time we step into your home or office you can count on our trained cleaners to sparkle your place. When you choose us, you are choosing the best cleaners in the area! Contact us today to book!

Deep Down Cleaning Services - carpet_cleaning - Updated May 2026

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