My 12 year old boy (boxer mix) has been having some joint pain and stiffness. I don't like to…read moreovermedicate him with meds that can cause liver damage or worse, I prefer natural solutions. I get acupuncture myself, so I was happy to find a vet not too far away who could do acupuncture for him. Dr Torlone and Kelly are great with my pup and I'm happy when he's happy!

Dr. Torlone helped save my dog ! OK, so my dog also goes to another vet here in RI (Dr. Doolittle)…read morebut since I kept reading that the best treatments for perianal fistulae was using Chinese Herbal Medicine, I found Dr. Torlone through the Chi Institute, and contacted her right away. First of all, she is incredibly reasonably priced, and secondly, she is hands down the nicest vet you'll ever meet. She understands each and every animal, and can figure out a game plan for healing them of an ailment. My situation was unique in that I had her work with the local vet, and she was really cooperative. She really helped save my dog! She recently moved into her own business, and its a lot nicer there than where she was before (in a conventional vet office). My dog LOVES her, and she loves him just as much. I wish I could do more for her, especially after she has done so much for us. She is really reasonably priced, and she is one of the best people you'll ever meet.

Very pleased! I was happy to be worked into the schedule day of at the East Haddam location. My…read moreanxiety was through the roof and knowing my cat could be seen really put my mind at ease. The receptionist, Dawn, is a gem and I appreciate her support. Dr. Reagan is so kind and knowledgeable. He clearly remembers his patients and really takes the time to listen. Thank you! They are efficient and caring.

Your care is very personalized-feels like your cared for by family. Dr Reagan and the girls provide…read morethe best care around.(and deal with crazy Willow) Dawn is my total lifeline at the front desk. She can never leave DawnYAY And Dr Reagan Thank you for everything

We have been going to Essex Vet for about twenty years. We have had nothing but great service from…read moreall staff members concerning our two dogs and three cats over that time. Most of our visits (95%) have been with Dr. Cheryl Brienza. Her care, compassion, and understanding of how we want our pets treated match our own. She explains everything thoroughly and respects our decisions. We feel very fortunate to have her here in our area.

Dr. Caginalp is the best. She gives each pet a personalized approach and works with my nervous dog…read moreso kindly and patiently. She takes the time to answer all my questions and calls me personally with test results. That means so much to me. Dr. Caginalp! the personal and compassionate care

They were so kind and amazing! Dr Reagan was awesome. Squeezed me in last minute. So grateful! Kim…read morewas so caring when I called for appt.

I have been taking our pets to Connecticut Valley Veterinary Associates aka East Haddam Veterinary…read moreClinic since 2005. We have 2 cats and 2 dogs that are members of our family. Doctor McLean is the very best in my opinion. He is extremely knowledgeable, practical, and compassionate in the treatment of the animals, and us! We have referred many of our friends to Dr. McLean and those that tried them out are still taking their pets to this clinic. Also, they are reasonably priced in comparison to other vet clinics in CT. Prior to taking our pets to this Clinic, I lived in Simsbury, where you'd think there would be excellent vet care. We used two different clinics we used in Simsbury. The veterinarians were aloof and failed to diagnose a perilous issue with my cat. Very pricey too, especially in light of the misdiagnosis. When we moved to East Haddam we met Dr. McLean told him about the issue with my cat. He was able to educate me as to the problem. Anytime you have an expert willing to take the time to educate, and give all the options, it shows how knowledgeable and credible they are in the subject matter. I highly recommend!

Having been a steady client of Chester Veterinary Clinic for over 10 years one has observed a…read moresteady decline in the care provided along with an abnormally high veterinarian turnover in recent years. But was horrified with my past visit and feel it's my obligation to communicate this experience. The attending veterinarian failed to carry out the most basic and prescribed exam functions during my feline's annual visit. This included failure to take the cat's temperature, doing a through examination of his teeth or even checking his ears or fur coat for the presence of mites. The only handling done was an abdominal and kidney check which lasted approximately 1 minute. All other wellness checks previously described were omitted which were always performed in the past by other veterinarians at this business. The only questions concerning my pet's overall condition, health and habits were what type of food he consumes, with only a single note being taken by the veterinarian during the visit which lasted hardly 5 minutes. I communicated this experience to Chester Veterinary Clinic owners in a letter, never even receiving a phone call or written reply concerning this visit which demonstrates their disregard concerning any customer dissatisfaction or feedback. Chester Veterinary Clinic was once a premiere place with fantastic veterinarians that provided a caring and competent environment, but sadly has digressed into a sub-standard level of care place to take your pet. There are plenty of other vets in the area that will provide competent care.

Not like it was when it was privately owned practice…read more We left Chester Vet not long after Dr. Ficke left. Dr. Flower retired due to health issues many years ago. A long time tech was let go, the best receptionist left, not the friendly little family practice it was. We used to be a name, then we became just a number.

Took my son's dog there for a tic and they accommodated me as quickly as possible given they had…read moresurgeries to complete. They checked out my dog in short order and were very kind on their pricing as a senior citizen.

I have been with AHOS since 2017, there was some turnover for a couple years but the last two have…read morebeen absolutely wonderful with Dr Drummond taking over. I love the Doctors and staff at Animal Hospital of Old Saybrook. I have four dogs of varying ages and breeds who they help me take great care of. Dr Drummond and Dr Garrett always provide thorough and thoughtful information and answers all my questions. I trust them to provide the best information in order to treat anything that ails my dogs.

The staff here are all so helpful and kind! The doctors are knowledgeable and provide great care…read more There is usually a wait, but the staff is always apologetic and interactive so it's not too bad. Grateful for their cooperation, compassion, and care.

I have been coming to KAH for my pets Vet care for years. I have never been late for an appointment…read moreand have never waited LESS than 30 minutes past my appointment time for any appointment. I have sat in the waiting room for an hour or more on several occasions, but I never complained because I understand Vets and techs are busy, and our dogs have always received stellar care here. This evening I called because my dog threw up all over me and the car on our way to his appt. I had to pull over to clean everything and called as soon as I was clean enough to let them know I was late. The receptionist asked how far away I was and I said I'd be there in 10 minutes. She said "oh that's fine, come on down!". I arrived and Dr. Vitelli refused to see us. Suddenly I'm not feeling so understanding about all the times I've waited 30-60 minutes past my scheduled appt time. They could have rescheduled when I called, instead they let me sit in the waiting room for 15 minutes while Dr. Vitelli couldn't decide whether he'd do us the honor of seeing us.

Money grabbers should be the name of this horrific vet. They did what they could to keep my pets…read moresick to get more money then went out of their way to make sure medications could not be gotten from Chewy even with appointments within the year. Go anywhere else than here. The worst.

not very good at diagnosing problems or issues with our pet. Took 4-5 visits just to determine a…read moresimple infection. We have just taken our 2 dogs to a different vet. They are also rude and unprofessional.