My experience at your establishment was the worst I've had with aesthetic services. I paid extra to be with a "master," and I was very surprised by the skill level of the person who provided my service. In particular, I was shocked by the way my tinted and laminated brows turned out. I was asked if I've ever had a tint before and what color they have used in the past. I remember this because she said almost nothing else to me the entire time after asking about the type of lashes I wanted in the very beginning. I told her "light brown--a shade or two darker than what I have now." My natural brows are very light. In the end, my brows were very dark brown--almost black. I could tell that something was wrong before I saw them because she kept wiping my brows over and over to the point that they felt raw. When she showed them to me I said, "Wow! They are dark." She asked me if I wanted her to "try to wipe some off," which made no sense to me given that she had already been wiping them. It was apparent that she knew they were too dark. After they were done she told me, "You will need to get them cleaned up." I've had services on my brows many times, and I've never walked out of an establishment with sloppy looking brows. Given the cost of the service, it seems reasonable for the person providing the service to remove stray hairs with tweezers. In fact, it would have looked much better when I left if she had done this before tinting my brows. I was also disappointed by how my check out was handled. I booked my appointment on 12/2 when I received a text message about getting 50% off one service. I used the link in the text and booked the same day for the earliest available evening appointment. The person who provided my services seemed unsure about how to check me out. After a call was made, I was told that I would have had to have my service done by 12/6. That seemed unreasonable to me. She made another call when I showed her the confirmation email showing I booked the same day the discount text was sent. "Service must be completed by 12/6" would be much clearer than the word "redeemed." She told me that they could give me the current promo of "25% off" and later, when I gave her my credit card, said "$25." I asked for clarification and was disappointed by the response. Overall, she seemed to not know what she was doing, and I left paying much more for a much worse service than I would expect from a "master" at a seemingly legitimate establishment. The music was the best thing about my visit to Deka Lash, and I will not be back. read more

Deka Lash - After - Eyelash Service Near Me - Long Beach, California

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I've always seen this location because I am often shopping at the LBX Hangar, so I decided to try the lash lift. I've done lash lifts before and I like the natural look compared to the full sets of lashes. However, I'm not sure why the lash lift(s) I got done were not great. The first lash lift, I felt was rushed. I was asked when was the last time I for a lash lift and I answered about a year. When the lift was done, I took pictures in my car because they just didn't look great. One side looked like it attempted to lift (left side), the other side not so much (right side). I called the phone number to ask for a redo, and I said I would pay a fee. They were nice enough to waive the fee for the redo which was nice. When I went in for the redo a week later, I felt a little uncomfortable for asking for a redo from the same lash artist. Didn't feel welcome for sure. She saw it and said "oh yeah I see it." So she redid the lash lift. She made sure to make the side that didn't lift the first time lift. Which it did and it's great. But the other side (left side) now looks a little weak. I'm not going to ask for another redo a second time. I just wish what was done for the right side the second time was done the first time. Also, if the lash artist looks over them a bit more maybe she would notice right away that they look uneven. I appreciate that a redo was given and at no charge. But I do think attention to detail is important. I believe my lash artist was "Qua" according to email reciept. It seems like others have had positive experiences with other lash artists. I might be looking for a new studio for next time. read more

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I had such an amazing experience @ Deka Lash. This was my first time getting lashes, I got classic lashes that turned out beautiful. They are clean, natural and exactly what I wanted. Nyah in management was so kind and very helpful. Will definitely be back! read more

I love this place... the staff are very friendly and welcoming. I have an amazing experience it's a very chill atmosphere. I am always satisfied when my lashes are done and they always look very natural, the lash tech always takes their time never in a rush!! read more

Had a wonderful experience with Brittany. She took my sparse lashes to lush and beautiful. I had the Classic style read more

Deka Lash - Classic eyelashes - Eyelash Service Near Me - Long Beach, California

My visit to Deka Lash was one of the worst beauty experiences I've ever had. From the moment I stepped in, I felt uneasy. There was no one at the front desk to greet me, and the technician seemed inexperienced and disorganized. She didn't ask about my lash preferences, and during the service, it became clear she didn't know what she was doing. The final result was heartbreaking. My lashes were uneven, clumpy, and looked like a failed attempt at DIY extensions. By the next morning, they started falling out, and within a week, I developed an eye infection due to the poor application and burning glue. While I received a partial refund, the gratuity was not reimbursed, and my follow-up messages have gone unanswered. The lack of professionalism and the harm caused to my eyes are beyond unacceptable. I am seriously considering legal action to address the damage caused by this experience. I urge others to stay away from Deka Lash. The photo of my eye is day 2 of antibiotics and much redder than this on the first day of infection. I could barely open my eye or be exposed to light. read more

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I've now visited Deka Lash twice for a lash lift and tint, and unfortunately both times the experience has fallen short, especially when compared to other lash studios I've been to in the past. Both appointments began late, and no one acknowledged me when I arrived. I wasn't greeted or even spoken to until the tech was ready to bring me back. On my most recent visit (April 27), things took a concerning turn. During the final step of the service, I experienced intense burning in both of my eyes as the eye protection was removed. The tech had to do several passes to help alleviate the discomfort, but my right eye stayed red and swollen for the rest of the day. I've had this same service done at other salons without any issues before, so this was definitely not typical. I emailed the company twice and also called to let them know - not to complain, but simply to make them aware in case something had gone wrong with the product or application. No one ever responded. I'm disappointed not only by the inconsistent service, but especially by the complete lack of follow-up on what could have been a safety issue. I wanted to share my experience so others can make an informed decision. Hopefully, Deka Lash will take this feedback seriously and improve both their customer service and client care protocols. read more

They cancelled on me last minute. Like 4 hours before my appointment. They said they can't accommodate me for an alternate time after work. Why is it that if I cancel last minute, they charge me 50% of the fee, but if they cancel, I get nothing?? My time is just as valuable as yours. Now I have to scramble for my event this Friday. read more

Great lash lift with Marisol today. I love the chaise lounge chairs, very easy to fall asleep.

Hi tried this lash place Andy last visit I was very disappointed as my lash tech charged me more than what it's supposed to. So normally I get charged extra $10 since she's a "master lash tech" which is fine and normally I give between 15-20 dollars tip but my last visit, when I checked my credit card statement I was charged $45!!! An additional $20!!!??? And I messaged their business and they didn't do anything so be careful ladies always get a receipt!!! read more

Great eye lash lift today!! Changed my entire look, so happy! Kelina also did my brow lamination and I look fantastic! Excited to continue these services here at Deka lash with Kelina read more

Kelina did a great job removing my extensions and providing recommendations for lash care. I highly recommend her as she is knowledgeable and very sweet. read more

Brittany is amazing. She gave me a lash lift (cannot believe these are my real lashes) and a brow lamination. Don't think my eyebrows have ever looked so good. Go see her!!! Thanks Brittany! read more

Deka Lash - Lash lift and brow lamination by Brittany. 10/10 - Eyelash Service Near Me - Long Beach, California

I tend to have very stubborn lashes, but Kelina did amazing!! She managed to do a lash tint and it looks amazing. The vibe is amazing too - I was able to just rest. Epitome of self care! read more

I needed a quick bottle of Lash Shampoo and I left with a shampoo and cleansing brush absolutely loved both ítems! Great customer service and cute place read more

Absolutely do not recommend. It is amateur hour at DekaLash. My first appointment was good, but my lashes fell off within 4 days despite following all instructions for lash preservation. I went in to schedule another appointment, which Marisol ended up canceling. When my rescheduled appointment came around, Marisol denied having an appointment with me (despite the confirmation text with her name I had received). She had me wait around for 35 minutes for "another lash technician" (who never came and was likely not scheduled) before finally seeing me. She said she could "cover" for her seemingly imaginary coworker. I laid down in the bed, and asked her a few questions about different lash styles. She couldn't answer any of the questions--clearly revealing her ignorance about her own trade. I decided enough was enough and kindly excused myself. THOROUGHLY UNIMPRESSED. I'm can't speak for other lash technicians at DekaLash, but I can say that you should NOT book with Marisol. read more

Deka lash in long beach is great! They are nice, accommodating, professional, and clean. I highly recommend that you get the membership if you can not live without lashes. read more

Crystal did an awesome job, and was really nice with an great personality. Thanks so much for a pleasant experience. read more

Not the best experience.. I didn't feel valued as a customer and the vibes were a big tense. Bad customer service...No water provided, and bad communication about what I was booking with no apology. Also the site claims $25 off for new True Express clients and I didn't get anything off... This needs to be addressed and taken care of. read more

I haven't gotten my lashes done since 2020. Nervous about getting them on again but Trish was great! She made sure I was comfortable the whole time, and explained everything she was doing. read more

LaDori is amazing! She made me feel very comfortable and she did a fantastic job. Definitely recommend going to see her! read more

Deka Lash - TrueXpress lash set by LaDori - Eyelash Service Near Me - Long Beach, California

Kelina provided great customer service and has attention to detail I'm very pleased with my brow lamination and tint service.

Technician redeemed my Groupon AND charged my credit card FULL price - this place is not cheap. Please note, I only authorize the technician to use my credit card for her tip since I do not have "cash app". Additionally, the technician said she'd accept my Groupon. I tried calling MULTIPLE times (I can provide my call log) attempting to speak with a LIVE person. It took me over 20 times (on multiple days) to finally speak with someone. They told me they would investigate and call me back. Guess what, they didn't!! Stay away from this place. God forbid you join their monthly program and want to cancel. I would give zero stars if I could. read more

I feel bad writing this BUT just want to help someone else out when in same situation. Thankful I got an appointment due to short notice of booking because my original lash tech had to cancel this am. Unfortunately happened to be my birthday week and this fill was supposed to start my week off celebrating. Disappointed to say 1. I've never paid $150 for a fill let alone for a mega fill here they charge $150. + tip & results do not look like a Mega Volume fill. If you are used to wearing thick dark long fluffy lashes.. save your $$ . I walked out looking the same :( read more

Deka Lash - Eyelash Service Near Me - Long Beach, California

Love my lashes by Kelina . She's super friendly and made me feel comfortable. Thank you

Lashes look amazing and my tech Nyha did a great job! she understood the assignment, I will be back and I signed up for the membership! read more

Deka Lash - Lashes are amazing! - Eyelash Service Near Me - Long Beach, California

Kelina did a great job with the lash lifts on both my girls. Definitely recommend her and will be returning. (LBX location)

Nyha is my lash artist and she is amazing. I am always 100 % happy with my lashes and get a lot of compliments. They always last at least 2 weeks. She is always so fun to talk to while she is applying my lashes. Everything is clean and wiped downed between clients. Recommend 100% read more

Sydney makes MAGIC happen! She is a true lash artist. I could not be any happier with my eyelashes; I have been getting compliments constantly! Everyone says how much bigger my eyes look and how natural the lashes look. I went with a Classic Full Set - Doll Eye. I came here for the first time Saturday morning, and it was my first time getting eyelash extensions ever. The process to make an appointment was easy peasy. I booked my appointment over the telephone and a woman answered right away. I was told to arrive 10-15 minutes early to complete new client forms and to arrive without any eye makeup. When you arrive for your appointment, you will check-in and sign/initial the forms on their lovely iPad. The chairs are super comfy and they provide a firm leg pillow and blanket for extra comfort. There's even a bowl of mints! Deka Lash sells many products that will help extend the life of your lash extensions. THE ONLY UNCOMFORTABLE PART is when they TAPE down your bottom lashes to make sure they don't get in the way. You will learn all about the Do's & Don't of eyelash extensions!! For example, you should avoid getting them wet for the first 24 hours. You will be given a visor to use in the shower. If you have any questions or concerns, don't be shy; make sure to ask your lash artist. Like how do you sleep without tangling/messing them up?! TIPS: - Deka Lash is located right across from Nordstrom Rack. It's the LBX, be patient to find parking - BRING CA$H to tip your lash artist OR inform your artist beforehand that you will need to pay on their app and tip with your card - If you have extremely sensitive eyes, severe dry eyes, or severe seasonal allergies now that the weather is changing, then I would strongly advise discussing your best possible option with your lash artist THANK YOU SYDNEY!!!!! YOU DID AN AMAZING JOB!!!!! read more

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After taking a long 5-year pause from extensions, I was both excited and nervous to restart and more importantly, finding a good lash artist. In comes Jasmine to the rescue! She provided me an honest consultation on what would look best, what my lashes could handle (having fine straight lashes) and how to try different looks. Jasmine is so friendly and professional and I always get so many compliments on my lashes. The membership options make it so easy to maintain great looking lashes which help my morning routine to get ready to start the day. Thank you Jasmine and Deka Lash! read more

Environment: open at 10am, it is very comfortable and provide you with blankets. It does get cold so bring layers. They also open on weekends which is a plus. They check you in with nice iPads Lash artist: At the beginning I was nervous since it was my first time, I did not know what to expect but Alex is so sweet, nice and patient, she answered all my questions made me feel very relaxed. Experience: I got lucky and got my first set free because I won a raffle. I got the Classic-Natural set. My eyelashes are already super long so this made them look even longer, received tons of compliments some even asked me if they were mine because they looked so natural. Honestly, the only scary part of the process is at the beginning when they are taping your bottom lashes down, so they dont stick to your upper lashes, the rest of the time your eyes are closed during the procedure. At the end of the two hour service they give you baggie with dos and donts and a spoolie to brush your lashes every day, if you dont they get tangled. However, I followed all the recommended precautions BUT my lashes only lasted 1 Week . I was pretty disappointed towards the end of the first week my eyelashes were holding on for dear life. I would of given 3 stars but because they were free I gave them 4 stars. TIPS: Lashes are nice but keep in my mind you need find 1.5 hours of your time to come every two weeks for refill, since your lash extension will fall out with your normal lash cycle, and be prepared spend big bucks depending which plan you want. I did like that I didnt have any cash but I was able to leave my artist a tip via my debit card. read more

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I've been to many lash technicians and these lashes fall off way too fast. They signed me up for reoccurring payments without my permission. I was basically robbed. This was a few years ago, but I just received a marketing email so I decided to share my experience. read more

This service was amazing. Kelina was awesome! Very friendly and informative on all the services. I will definitely be returning. Thank you Kelina! read more

Had a great experience, Kelvin's was awesome and they turned out great. I will be coming back again

This was the best lash experience I've ever had! I came in with a picture of what I wanted and the lash artist (Nyha) informed me that my natural lashes would play a part in my lashes looking a bit different than what I hoped for but honestly, she came through and made my lashes look beautiful! the vibes were excellent and I'll definitely be back! read more

LOVE coming to Deka Lash & coming to see my main lady: Kelina. She always has me leaving the salon looking & feeling so good. Come see her!

I got my second lash lift and tint today. Britney did a fantastic job! As a mom of two kids, I don't always have time to do my makeup, even the 5 minute variety. Treating myself to some gorgeous lashes helps me feel put-together on even on the most chaotic days. read more

Kelina did a great job with my eyelash lift and tint :) she was super quick and caring throughout the whole service!!

I have such a great experience with Kelina every time I book at Deka Lash in Long Beach. She takes her time and does an amazing job. The vibe is always perfect. read more

I really enjoy being with Kelina and she's the sweetest! I totally recommend her and she does the best work!