May 6, My old bathroom faucet we replaced but the hot water side never worked good and now the new…read morefaucet hot water did not come our at all just the cold worked. Today Mike Hubbard arrived on time, called before he came and he gave me an estimate which I requested before he arrived. Mike was so friendly, very professional, answered my many questions and concerns I had with other issues. He fixed my hot water that I had not had for a long time from my bathroom faucet. He replaced a compression angle stop. Thanks for the great service, Mike

Honest workers doing quality work. Workers have all been…read morerespectful and reliable. Seems a good value as they always arrive on time, do what they say, and clean up after themselves.

Great young man. Professional, knowledgeable and personable. Came out on a Sunday to snake our…read moresewer line. Had it done quickly. We asked him about another project and he was very honest and said it was not his area of expertise - I appreciate the honesty. Very polite. Priced correct

Used them in the past, but it looks like they have gone downhill since. Called them for a water…read moreheater problem and was scheduled for next day. Never showed up, and didn't call or return a follow up call. I though after my first experience with them they would be my go to plumber, but now they have disappointed me.

Very good service. Went above and beyond to resolve the issues. Recommend service at reasonable…read morecost.

Al works fast and is very well priced! Was great working with him. I have not had such a good…read moreexperience with services in a long time.

This has been our go to plumber since we moved here. The staff is always super friendly and all, I…read moremean all of the service technicians are absolutely amazing. They answer all of your questions and listen actively to your concerns. They handled the installing of my automatic chicken waterers and now my life is so much easier. I opted for the concierge plan where if I have an emergency they will come save day to fix the problem, and with lack there of or overflowing-water can be a problem. I have no issues with the pricing as most of the companies charge the same type of hourly rate. Mr. Norman lives in our neighborhood so it's like having extra plumbing security.

you never want to have to call a plumber but when you do you'd be fortunate to get Mitch from Bert…read moreNorman Plumbin. He handled our issues at our home in the historic district both competently and efficientl. Thank you again Mitch!

Mikey is an island native and very knowledgeable plumber! He responded on New Year's Day when no…read moreone else did! Highly recommend! He was thorough and checked everything to make sure he could locate the leak! Definitely will use him again in the future. Very reliable.

James is wonderful very professional. The whole experience was great Laurie the appointment said…read moreshe was very helpful and they came fixed my faucet and was gone within 30 minutes. It was wonderful experience would use them every time they will be my plumber from now on.

Satilla responding very quick to fix a gas leak at my home. Gant was professional and competent. I…read morehighly recommend

From the owner: Affordable and Dependable services! Call us today with any questions or concerns, we are here to…read morehelp you.

Scott reached out to me to make this right after the missed appointment. We spoke and they had my…read morephone number wrong in their database which is why I never received a call. We updated this number and they sent out a plumber on a Sunday (sorry to the tech who had to come out, but we very much appreciated it) to remedy the issue. We appreciate the prompt fix very much.

Rude and arrogant plumber boss , called me a dick for not wanting to provide my cell phone number ,…read morebecause I only provided my landline number. The job was completed on time.

Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.

Josh, our technician, was absolutely amazing. Instead of jumping to conclusions, he carefully…read morewalked me through every step of the diagnosis -- starting with the basics (ABC) instead of guessing with the big-ticket fixes (XYZ). That honesty and thoroughness alone put me at ease. This company is truly honest and reliable. They saved me nearly $8,000 by correctly diagnosing the issue and replacing just the blower fan, rather than trying to sell me a whole new AC unit. On top of that, they were $400 cheaper than the last company I used -- a company that replaced a capacitor without ever doing the proper testing. Duck Duck Router did all the testing, spent over two hours here, and never once rushed. When we needed a part on a Friday, the supervisor personally dropped it off so the job could be completed right away. That extra effort speaks volumes about their commitment to their customers. I am so appreciative of the excellent service we received. If you want a company that is fair, knowledgeable, and goes above and beyond, look no further than Duck Duck Router. They've earned my trust and my future business. Thank you Josh, Justin and Stephanie, the nicest receptionist ever!

After our old washing machine bit the dust, we found a replacement and scheduled delivery. To my…read moreconsternation, as I was disconnecting the water lines to remove the old washer, I discovered the cold water shutoff valve on the wall had failed and could not be turned off! With the new washer soon to be delivered, the clock was ticking, and I needed a quick solution. Hoping I could dash out to the local big box home hardware stores and find a replacement valve, I was sorely disappointed. This valve was nowhere to be found! An alternative is to open up the wall, cut the pipes and replace the entire box, valves and all. With a new washer on the way, there was no time for that. A quick trip to Dave Turner Plumbing and a chat with their experts yielded a simple, inexpensive, and quick solution - a $10 brass "add-a-stop" valve. THANK YOU DAVE TURNER PLUMBING!!! You helped me solve a sticky problem quickly and easily. Anyone who knows me also knows I hate making plumbing repairs. Dave Turner Plumbing is my first choice for any future plumbing needs!

My outside hose bib busted this last winter and DTP was the only company that could come out the…read morenext day. They told me his charge time ($135hr) started from when he left his last appt until he leaves mine and he would call when he left. He called at 0950 and arrived at 1005 (15 min). It was a simple remedy to remove one and install another. My cameras observed repairman walking very slowly, back and forth 4 different times and spending up to 7 minutes at his vehicle each time. What could he possibly need to go back and forth 4 times for and spend so much time at his service truck?? Not to mention the time spent at the faucet in question. He finished at around 1115 and my bill was $52.96 for parts and $270 for labor!! The invoice showed he left his previous job at 0934 and finished mine at 1135. A 30 minute job that he stretched out with driving time to 2 billable hours!! Whew Look Out! I am disabled and certainly did not need the confrontation or anxiety to argue over his work and billable time.

Couldn't use my clothes washer as drain wasn't working. Ronnie to the rescue!!! He worked his…read moremagic and viola, it was working. He worked hard to fix my drain. Very reasonable pricing too!!

Steve Head and his employees have always been a pleasure to work with. I have had to call on him a…read morenumber of times in the past several years and he always responds quickly and his pricing is very fair. I would highly recommend him.