Several month ago I had an Elektron Digitakt serviced at this store. There was a small mix up…read moreduring the repair, manager Andrew Marrah went above and beyond to ensure the device was returned to me in perfect working condition. I cannot overstate the professionalism of Andrew Marrah and everyone at Synth City. I would trust this store with anything regarding my gear, they will make sure to treat you well and with respect. 10 out of 10 hands down.

I went into this shop with a friend of mine. He tried out some Les Paul and other fender guitars…read more This place has a nice collection of vintage instruments and equipment.

Still want my guitar back please leave it at 6506 W Imlay St. I wonder how insane a business owner…read morecan be to not give a client back a guitar after holding on to it for years. It was never worked on and I just want it back.

Excellent work on the setup and strings for my guitar not to mention a friendly staff and clean…read morestore.

Danche offers repairs done quickly with an unmatched skill. A lot of people can repair a guitar…read more Danche will make it sound and look new. The guitars Danche makes are gorgeous and their sound parallels guitars that cost 3x more. There are lessons available too. I've heard they're really, really great

This was my guitar until Donche sold it, he told me he couldn't find it!?…read moreWhat a jerk

They did such a good job repairing my violin we found when moving my mom into her new house, it was…read morebroken and needed so much extra love, I asked them to turn it into a wall hanger so it's beauty could be respected. They made it look playable too and I cannot get over how good they did. This is my new shop I will go to, and it's so convent for me too being about 5 mins away from my work! I will continue talking my violins here, I have 2 in my collection that I actually play so this was a fun thing to have to just have in my collection since it was a strad copy were not fully sure where it even came from. 20/10 reccomend.

I really liked this place. The people are knowledgeable and down to earth. I went to buy a sponge…read morefor my daughter's violin. The people there helped her understand how to attach it. Good service, good selection and good people.

I came here after renting a clarinet from Quinlan & Fabish because I wanted to get a real…read moremouthpiece and not use the crappy stock mouthpiece that came with the rental. I got here 15 minutes before they closed on a Saturday, but never felt rushed. Bea showed me the new mouthpiece they have but also asked if I was interested in used. (That grosses me out a bit, but I was assured they're sanitzed). I looked through the mouthpiece drawer and actually saw 2 Larry Combs mouthpieces. That's what I played on the entire time I played clarinet as a kid/teen, and what I originally wanted to buy (only to find out they stopped making them years ago, so they're hard to find). I have no idea if I had an LC1 or LC3 back then, but they had both in the shop. I didn't want to try it out that day since I had literally never touched a clarinet in 23 years and didn't want my first time trying it to be where other people could hear me (lol), plus it was closing time. But I came back on Monday and was able to go down to their practice room and try out both mouthpieces, and ended up buying one for $50. Not too shabby. Both the guy (I didn't catch his name) who got me set up in the practice room and Bea (who helped me check out afterward) were super nice. Bea was a gem helping me both times. PM Woodwind also has my old ligature for sale so I may go back to buy one once I decide if I want to actually keep this hobby going long-term. They also have reeds for comparable prices to Amazon, and I'd rather support them than Bezos, so I'll happily come back here once I figure out what strength reed I need these days.

I've had 3 experiences with this shop. They're highly recommended, but unfortunately they're 0-3…read morefor me. Twice I took my horn in, and I never seemed to get even a fair level of customer service that I felt I should. I certainly am not a professional player which maybe would put me in front of the line, but commitments made were never met. I continually had to call it was one delay after another. I then years later was interested in a used horn they had on their website. $4,500+ horn. I received a quick response to my email interest, but EVERYTHING then has to go through Paul and he's TERRIBLE with any attempt at a timely response. He's ALWAYS going to give me a call TOMORROW. The employees there are careful in what they say, but it's obvious during my conversations with several of them, that they, too, are frustrated with Paul's lack of timely attention. I waited 2 months for answers to simple questions and finally gave up. I don't need to put myself through such unprofessionalism. I checked 3 months after my initial inquiry and it was still for sale. My original questions were simple due diligence questions. I would've easily bought the horn, but I guess they aren't too motivated to sell it. Bottom line? It's Paul's store and he can do whatever he wants, but I don't have to tolerate it.

m-f 10am-4:30pm…read more free / safe parking conveniently located right in front of evanston band & orchestra.

DO NOT RENT FROM THIS BUSINESS -- TERRIBLE CUSTOMER SERVICE…read more I have never experienced such poor customer service over something that should have been so simple. We rented a baritone saxophone (Bari sax) for our child to use for school. The first instrument they sent us was extremely old and had the keys arranged differently, making it unusable for what our child needed. We contacted the business, and rather than immediately resolving the issue, we were told to keep the instrument while they searched for a newer one. After waiting several weeks, they found another instrument. Unfortunately, that instrument was also incorrect and unusable. We immediately notified them and returned it. Here is the part that is absolutely unacceptable: we were charged $264 for a three-month rental even though we never received a usable instrument and did not have the instrument for the rental period. I was completely reasonable and even offered to pay for the few days we actually had the second instrument. I wasn't asking for anything unreasonable -- I simply didn't believe we should be charged $264 for three months of an instrument we could not use and did not have. They ghosted my communications for months and then refused to refund the three-month rental charge. So to be clear: they failed to provide the correct, usable instrument, we promptly communicated the problem and returned it, and they still kept the full three-month rental payment. The way a business handles a problem says a lot about its customer service. In this case, they had an opportunity to do the right thing and work with a customer who was being completely reasonable. Instead, they chose to keep the money. I strongly recommend looking elsewhere if you need to rent a school instrument. We certainly will not be doing business with this company again.

So this store has anything or maybe almost anything you are looking for. Huge selection of high…read morequality gear...and maybe entry level too but I wasn't looking at that. Unfortunately I was not buying that day, but will be back for sure when I have cash. Also great helpful staff, even though they knew I wasn't purchasing, they showed me anything I wanted to see

I am writing this review to warn any who seek to purchase equipment from Chi-Town Music's online…read morestore. I recently found a used Nord on their site, and thought I got lucky because of the lowered price. But alas, I was fooled, and I don't want you to get fooled too! 2000 dollars later and no Nord...luckily I was able to get refunded via fraud claim, but I wish to spare any who read this the burden of discovering Chi-Town Music's falsity for themselves.

Owner and employees are very helpful. I personally met the owner of the business, such a nice…read moregentleman.

The doctor ordered the wrong wheelchair. They didn't answer the phone for several days. When I…read morefinally spoke with them, they couldn't comprehend what was actually needed. I called to cancel the order, and the person answering the phone said they didn't find any order. When I told her I had a confirmation email from them, she turned the call over to someone. I asked them to call the doctor immediately to tell him the order was cancelled and followed up with a message confirming the cancellation. They messaged back with something that didn't make sense.