If I could give Jeanine more than five stars, I would…read more Buying my first home at 63 years old after a lifetime of renting felt exciting, overwhelming, and at times downright terrifying. From the very beginning, Jeanine was so much more than a mortgage broker, she became a trusted guide through every step of the process. No question was ever too small. She patiently explained things I didn't understand, kept me informed every step of the way, and somehow made a very complex process feel manageable and even possible. Whenever a new document, underwriting request, insurance issue, or unexpected question came up, Jeanine was there with calm reassurance, knowledge, and practical solutions. What impressed me most was how deeply she cared. I never felt like just another client. She worked tirelessly behind the scenes, coordinated with my realtor, escrow, insurance broker, and lender, and always had my best interests at heart. I truly not only felt, but knew she was advocating for me throughout the entire process. Thanks to Jeanine, I am now the proud owner of my very first home. Looking back, I honestly don't know how I could have navigated this journey without her expertise, patience, encouragement, and unwavering support. If you're looking for someone who is knowledgeable, responsive, compassionate, and willing to go far above and beyond, I recommend Jeanine without hesitation. She helped make one of the biggest dreams of my life come true, and I will always be grateful.

Jeanine Nucum is the epitome of diligence. She is incredibly responsive and always ready to answer…read moreany of your questions--even on the weekends! She also will let you know exactly when she is and when she is not be available. You never need to wait for a response from her. She is consistently prompt and efficient. She is beyond any doubt an extremely hard worker. She is definitely dependable and worked steadily and persistently to complete our particularly difficult loan. She goes above and beyond her scope of duties. She has a wealth of useful resources that she freely provides and that we were do grateful to have! When you work with Jeanine, you will truly be in awe of the tenacity, drive and passion she puts into her work. In addition to all of these stellar qualities, she is also a friendly, patient and kind person. We were so lucky we found her! If you need a broker, I promise you, you will not find a better one than Jeanine Nucum!

We had such a wonderful experience working with the JJ Mack Team on the loan for our new home! As…read morefirst-time homebuyers, we were a little intimidated by the whole process at first. There were definitely a lot of questions and a lot to learn, but Lindsay and the entire team made us feel comfortable every step of the way. They were incredibly kind, patient, and always made sure our questions were answered. Thanks to their guidance and support, the process was so much smoother and honestly, much less stressful than we ever imagined! Buying our first home is such a huge milestone for us, and we're so grateful to the JJ Mack Team for helping us navigate it all and making the experience such a positive one. We highly recommend Lindsay and the JJ Mack Team to anyone looking for a knowledgeable, supportive, and truly wonderful team to help make their home-buying dreams a reality!

Working with JJ Mack was a pleasure. From the start, Lindsay made it very easy. She worked with me,…read moregoing through all my numbers. The whole team was very on top of everything, letting me know what was needed and making sure all documents were in on time. Thank you all for such a smooth transition to a new home. Danny

Such a great person and team. Thank you for all you help and guidance. Communication was always…read morethere and support through finding a house and getting all the necessary papers and things ready so we closed on time. Thank you again!

Hilda, Diana, and Kelly helped me in my journey to purchase my first home. I am thankful for their…read moreresponsiveness, professionalism, and efficiency. They were always available to answer my questions and made sure I understood each step of the process. I highly recommend their services for your home-buying, pre-approval, and refinancing needs -- they give you service with a personal touch and will take really good care of you. They're also still available and working hard during covid, so you'll still be able to reach out for assistance.

We were referred to Drew by our realtor. In this inflated housing market and recovering economy, we…read morewanted to put as little a down payment as possible (while keeping our monthly mortgage affordable). Drew is extremely smart, gave invaluable advice and was always available to answer questions. Because we purchased a new build home, it was a 6-month process that required us to lock our rate. Drew monitored the treasury note to lock our rate and secure the best possible interest rate. In the final weeks of closing, Drew worked tirelessly to make sure we would close on time without any issues. I cannot recommend Drew and Napa Mortgage enough to anyone looking for a mortgage loan or a re-finance.

The entire team at Napa Mortgage was so helpful! They were always available whenever I needed…read morethem. They really helped make the process of getting a loan that worked for my needs so easy. Getting a loan always seems so complicated and taxing but with Napa Mortgage it felt effortless. I know where I'm going when it's time to refinance. And I know who I will recommend.

Dale and Mary were nothing short of amazing. With interest rates dropping and Covid-19 in full…read moreswing, I reached out to Dale, recommended by my Sister, to refi my home, take $ out to purchase a new home, even when the ratios didn't really line up. Dale was communicative and creative and made it happen for us! Fast forward three months later, our first home is rented and we are living in our new home. Magic.

Dale and his group made the process of refinancing our home easier than it has ever been. They…read morewere completely professional, transparent and patient with regard to all the paperwork!

The Best in the West! Working with Ellen Kohagura couldn't…read morebe easier! Ellen made us feel as though we were the only client she was working with. She was so responsive and always on point. Ellen always had the answer and was our voice of reason. She helped us through the process from begining to end and made the entire process easy. I would recommend Napa Valley Lending to anyone and everyone looking to buy a home or refinance the home they have. I simply can't put into words how much Ellen and her team made us feel at ease throughout the whole process! Thank you!

Ellen is amazing to work with as a Broker. I have lived in Napa for 36 years and never experienced…read moreanyone as knowledgeable and professional. My husband and I have used Napa Valley Lending twice for home refinancing. Each process was easy and not stressful. Ellen is a rockstar and gets your loan to close in a timely manner. If you want the Best, this is the Broker to use.

Our family had an outstanding experience working with Sean throughout the purchase of our son's…read morefirst home. From the very beginning, Sean was incredibly responsive, knowledgeable, and patient in walking us through our different loan options and answering every question along the way. Sean made the financing side of the home purchase feel organized and manageable. We felt Sean genuinely was looking out for us and working to find the best option for our situation. We are extremely grateful for the guidance and support from start to finish and would absolutely recommend Sean to anyone looking for a mortgage professional. Lisa Sedgley

Sean and his team at Shamrock Mortgage were always fast to respond to questions when we had them…read moreand kept us well informed on what was happening as the loan process progressed. I will definitely reach out for my next purchase or refi.

We had a great experience buying our first home with Kelly. There's A LOT to wrap your head around…read moreand she did a good job walking us through everything. While I think it's impossible to completely avoid confusion during this process she helped avoid a lot of the worst headaches and everything worked out well in the end. We weren't exactly shopping around to find the most competitive rates or anything but were recommended this local lender by our realtor who we trust and it all wen smoothly. My only complaint would be sometimes she'd get a bit TOO into the weeds of explaining every detail in some Byzantine loan process which could stretch phone calls on quite a bit. However the support team that helped us with the more day to day aspects of our application were super useful in getting things over the finish line (thank you Pam!).

Kelly and Mark were an absolute pleasure to work with. Kelly is adamant about educating her…read moreclients, sometimes "overeducating", (her word not mine!) but all to the benefit of her clients. She was punctual and maintained excellent communication throughout the process of initial mortgage loan and refinance. I was updated every step of the way and would highly recommend her! Thank you, Kelly!

Dan is incredibly knowledgeable about loan options and has a way of communicating information that…read moremakes it easy to understand. His responsiveness and attention to detail helped me get pre-approved and my offer accepted in record time. I highly recommend Dan!

For anyone that has no idea about buying a house or how to get a loan, or anything related to the…read morewhole process- Or for anyone that is very familiar with it all- Dan Patty is your man. He responded and still responds to every little question I have. He'll break down every term and process with such professionalism and understanding, it absolutely blows me away. There are few people who go above and beyond and are able to consistently deliver impressive service. Dan Patty is one of those people and I wouldn't recommend anyone else.

EA&O were wonderful to work with, going above and beyond our expectations when purchasing a home…read morefor our growing family. We are absolutely in love with our home and could not have gotten it without their expertise, guidance professionalism!

We have been lucky enough to retain Elizabeth and her stellar team to represent us with the sale of…read moreour Napa property. From the get-go, Elizabeth was incredibly professional and personable. She and her righthand woman (Chelse) instilled an immediate sense of confidence and calm during the chaos of a home sale. This was an incredibly quick and last-minute move for us and we needed a local agent who was a seasoned sales agent to take us through this nerve wracking process. Elizabeth is a go-getter and leaves absolutely no stone unturned, if you need her, she gets right back to you and she is a fantastic communicator, keeping you in the loop from start to finish - you could not be in better hands. As she put it, you could just hand over the keys and walk out the door and she would take care of the rest! She's the best Napa has to offer.