Where to start? I honestly cannot say enough good things about my experiences with both Kelly and Mark. This was our third refinance with them and each time gets better. They are both as genuine as it gets and put the needs of their clients first, over everything. They were able to get us an amazing rate and locked in quickly to ensure that rate didn't pass us by. Kelly worked her ass off to get everything expedited so we could close quickly, which was tough given the current situation with COVID-19. I knew, no matter what, I could always reach out with my many questions, and I would get a response immediately. Kelly was so on top of everything, and broke things down into terms I could actually understand. ;) Her attention to detail was over and above any expectations I had. I couldn't ask for a better team to work with! They made, what could have been a stressful process, into an easy and quick transaction, and all of our requests were met or exceeded. I highly recommend Kelly and Mark to anyone looking to get a home loan. You will not be disappointed! Thank you so much, Kelly and Mark!! You are the BEST!! read more

If you are at all thinking of buying a home (soon or down the road) or refinancing, call Kelly now. She will give the advice you need and guide you through everything if you are ready to proceed. Kelly helped us qualify for our first home. The other loan officers we met prior gave us the impression that we were not ready or not able to qualify for a home in the area. Kelly is more than thorough and worked her magic to get us qualified for a home $200K more than the others. Even if we were not ready, Kelly is exactly what you would hope for as a consultant, letting you know what actions to take to get where you want to be. She really knows her stuff. We ended up with the perfect first home. The interest rates dropped since buying and Kelly and her team reached out and went over all the pluses and minuses of refinancing. 9 months in our home and we are now saving $200 a month plus a hefty return and the biggest plus of being able to get out of paying mortgage insurance. It was a blessing to have been referred to Kelly and we have referred anyone thinking of buying a home. read more

Review: As a single, senior woman, retired, first time home buyer, I had nothing but questions, concerns and doubts when starting this whole daunting process. At times it seemed overwhelming but during those times it was comforting to know that I was safe in the hands of professional experts. From start to finish, the outstanding team of experts at HomeStreet Bank worked tirelessly as a well oiled machine to make my dream of a lifetime come true.... and they did so - from accepted offer to closing - in 30 days! Unbelievable! I strongly encourage anyone who has concerns about buying a home in today's uncertain market to contact HomeStreet Bank. What an amazing group! I will definitely go to them with any real estate needs in the future. read more

Kelly's team SAVED THE DAY! After working with a major bank for several months on our construction loan, eventually crashing and burning with them (and their opaque, slow moving, complex, and sometimes actually incompetent process) and seeing our 3+ year dream to build our home teeter on the brink... HOMESTREET and Kelly's team jumped in, helped us pick up the pieces, and we ended up with a MUCH BETTER loan that exceeding our needs. They were nimble and able to move as quickly as we could give them the information needed, and we closed in record time. My wife and I can't recommend HOMESTREET and team Hagler highly enough. Thanks for helping us turn our dreams into reality! read more

I am a local real estate buyer professional and have worked with many lenders and have partnered with some good ones ...but Mark and Kelly Hagler are truly special in every way and by far the best I have ever worked with. Hyperbole aside, they have a bank behind them that wants to get loans done. As they are top producers in their company, they have sway where others cannot. The products are excellent and compete with the best of any other lenders, but what separates them is their beautiful-nature, competence and performance. They have set the bar so high in these regards I find myself striving to do the same. For us, there is only one choice... Mark and Kelly Hagler. read more

We've had the pleasure of working with Kelly and Mark Hagler at Homebridge Financial Services on multiple occasions. They are simply the best mortgage lending team we've ever worked with and our "go-to" for any mortgage lending scenario. They are always accessible and available to me, my agents and their clients. They also have the highest degree of knowledge and integrity and will go out of their way to help in any situation. We couldn't give a higher recommendation for them. If you are looking for a mortgage lender, look no further than Kelly and Mark Hagler at Homebridge Financial Services, they will take care of you like family! read more

As an employee of a title company, I see lenders everyday. Kelly, Mark and Team Hagler are EXCEPTIONAL. The communication is leaps and bounds above the rest. 2 weeks from app to borrower receiving funds and being on record, with no hassle is unheard of, but that's what they did. Mind BLOWN. Seamless, borrowers were not hassled for the same item 15 times. I can NOT say enough about this team. From someone who deals with lenders and mortgage brokers on a regular basis, I take a sigh of relief when I see the Hagler Team on my transactions. You will not be disappointed working with them. 18 years in the business and this team is the best! read more

I highly recommend Kelly and Team Hagler! They make home ownership dreams come true. I truly believe that their experience, hard work and dedication made me qualify for the financing I needed when other mortgage brokers came up short. AND they had the best rate! Kelly, Juli,Cynthia, Maria and Mark were all there whenever I had any questions. They always answered me right away. They took the time to explain the process, questions and concerns I had and made me feel confident I was in good hands. Their customer service exceptional. This is a team you can trust! I am so grateful to Kelly. I would not have my dream home without her. read more

Buying a house is a daunting task and not something you do every day. Our experience with Kelly Hagler and Homebridge Team was amazing. Kelly took the time to walk my husband and I through the entire process, beginning with how to become prequalified, the different time lines for funding, how to get the best interest rate and really fighting for us. We had regularly scheduled calls to follow up the status of our loan and help with any questions that we had. I highly recommend Kelly Hagler and the Homebridge team, they made this almost seem effortless read more

Kelly Hagler is amazing, wonderful, efficient, helpful - the list could go on and on. She makes loan application, approval, and, ultimately, home purchase stress free. I have applied for many loans in my lifetime - all over the country - but none as well handled as mine with Kelly. She and her staff are always available to answer questions or quide you through the mounds of paperwork needed to process a loan. And Kelly does it all with a beautiful smile and much patience! She is the one to seek to handle your next loan. read more

I am a first time home buyer. I went into the process knowing literally nothing about buying a home. Kelly and her team led me step by step through the process and were always available and happy to help and answer any questions that arose along the way. Kelly and her team are extremely prompt when responding to phone calls and emails. They are professional and knowledgeable in all aspects of the home buying process. If you are looking to buy a home in Napa, I would recommend Kelly and her team to anyone and everyone read more

Phenomenal organisation !!! - Kelly & her team are buttoned-up, extremely professional and very connected to the community of Napa, not only do they know the game...they wrote the book !! - I could not recommend highly enough !! Their communication is top class, their team (shout out to Cynthia and Pam) are high-professional and knowledgeable, it was a true pleasure to deal with the industry gold standard. I highly and profoundly recommend them !! all day long... Matt Lane read more

I have used Mark and Kelly Hagler for my personal home purchases multiple times throughout the years. Each time they are tuned in to my current situation and will advise and work with me to get me the best loan. I have also refinanced with Team Hagler. They are down to earth, organized and very responsive. They will go above and beyond to get your loan closed, and do it on time or early. They know what they are doing and they do it very well so I don't have to stress ! read more

Kelly and her team are awesome! They really think of everything and truly set you up for success with your loan process. I highly recommend her to anyone looking to refinance or purchase in the future. You will not be disappointed. Their customer service is next to none! Everyone on the team is so personable and they give you this feeling that we are all in this process together. They went above and beyond to get us the loan we needed! read more

Kelly Hagler with Homestreet is a top-notch mortgage broker. She has funded 4 loans for me so far, and each one has moved along without a hiccup. The communication is excellent. If you are looking for upbeat, intelligent and HELPFUL answers, her team is always on the ball. I will remain a faithful client for the foreseeable future. They are simply the best company in town, and the best agents in town. No question! read more

Going through the home buying process is something I don't do often, so having Kelly and her team on my side made things so much easier. They provided a thorough checklist of what documentation is required, and therefore I was able to pull everything needed to get the loan going. They were super attentive to detail and ahead of all deadlines. Thank you Kelly & Homestreet Team! read more

Kelly and her team were amazing! A convential loan (we were currently out of state and not moving/starting work for 3 months) wouldn't apply to us, but they found us an option and we got our home! The team always explained everything clearly, and it was actually a breeze working with them. Would highly recommend and if we ever do buy again, I'll definately use Kelly again! read more

The services provided by Kelly and her assistant Cynthia were excellent. We worked through some rough spots with documentation required, but the loan process went smoothly. I would highly recommend Kelly for home owners looking to do refinance or even new home owners. The overall experience was excellent when compared to other refinances that I have done in the past. read more

Kelly and Mark are great! Our loan was funded on time and they even asked if we wanted to close early. They asked for our documents up front and that we send updated bank statements and pay stubs each month until we were in contract. Cynthia in their office was wonderful too! It was the easiest loan process we have gone through and highly recommend them! read more