Adrian Sirbu is the best in the game. I've purchased numerous Toyota vehicles, but my last 4 purchases have been here, and I'll never go anywhere else. Honest, professional, and fantastic when it comes to communicating and managing expectations on timing and costs. Truly the best in the game. Don't go anywhere else. read more

Horrible Horrible Horrible!!! Every time I tried to claim something that was covered under warranty I was given hell to try to get done. They spin you in circles. We were lied to about the extended warranty. Waste of time and energy. I do not recommend you get any warranties other than gap insurance. read more

I have had a great experience at Del Toyota, twice now. My sales rep Millie, well to say the least she is amazing. She can't make miracles happen but she can show you choices and her personality is superb. She has a genuine interest in doing right by you, and goes out of her way to make you feel like you are the most important customer. Del has the inventory others do not have and prices are competitive as well. I would pay a premium just to work with Millie, she's really a great person. I haven't had to use their service department but the waiting room is well equipped to be able to keep occupied while there. Did I mention you should ask for Millie? Two new cars and she really worked hard to get my business. No sitting and waiting games, just straight up quote and no back and forth. read more

As someone else mentioned, the sticker vandalism was an issue - but here's where it gets WILD. I didn't even take my Toyota in. The sticker it in a local parking lot. The AUDACITY of sticking your sticker on my car in a public lot? When I have no association with and have never used your business? I would never go here in a million years. I'd rather SCRAP a vehicle than take it here, they obviously have no regard for personal property or decency. read more

Del Toyota - Sticker stuck on my car in a parking lot without my permission or knowledge. - Car Dealers Near Me - Thorndale, Pennsylvania

Had a Error Msg on dash, could not reset, took to Dek, they told me a sensor was bad, the repair would be $1800, I declined , Paid the Diagnostic fee , $95, Went Home, Ordered the part from Salvage, $200, INstalled it, but had to return to Del to have the New part installed to the computer. I was advised that the part needed to be calivrated and adjusted, Advised this would cost $486, I challenged this, asking how they calculate, was told it was a general rate (flat rate), Kinowing I installed the part in 40 mins, I asked what their Labor rate was, Was told $180 ????? WHAT, $180, I said, I replaced the part in 40 monutes total , How could they charge me $480 for an hour worth of work, I was told the flat rate allowed 2.5 hours to perform the work I Was furious but had no choice but to proceed., 1 hour later my car was completed, and they Charged me $435. This was the most i think i have been ripped off!!!! Will not be back there. Thievery, Sheer Thievery. read more

I bought my 2025 Tacoma Limited from a toyota broker. The truck was at Del Toyota. The broker worked a great deal. So good that I flew from SC and drove it back. My salesman at Del was Antonnio Fernandez, he was professional and honest. He made the transaction easy and pleasant. I was only in the dealer for an hour and on the road back to SC in a new Tacoma. Well done Antonnio! read more

Amazing experience and I appreciate Steve's patience dealing with me! The overall process took about a hour from test drive to driving home. I received my floor mats it was some miscommunication that led to the previous review. I would highly recommend Del. read more

While they managed to bobble the next service appointment somehow, they did try to make good by giving me a free detail and filled my gas tank to show they were sorry for how everything was handled. It shows they do care about their customers. read more

Do not I repeat do not buy used from Dell Toyota I purchased a 2016 Subaru Forester on February 20th and savory sense February 24th I've been trying to return it they sold me a car the car they put stickers on it knowingly that the car needed both rare wheel bearings the control arms in the front ball joints are dry rotted I had drove it couldn't even drive far it was my birthday weekend it was pointless of buying a car ahead of time I could have waited another month and a half if I knew this was going to happen I never drove Subarus before I always was a Toyota girl so I wasn't aware of the the riding of it but they lied and finessed me and told me that the Subaru sound like an airplane when taking off when not knowing that the noise that I was hearing it was the rear bearings all along since day one knowing at the rear bearings were messed up knowing that it needed a wheel alignment the control arms bushels it's a list of things that it's like $2,700 worth for work that I had to find out later from Reedman tolls I had contact with the sales rep which was no help he finessed me he gave me a straight Scarface handshake cuz he really bamboozled me I try to bring it back on the 24th and they were telling me that I couldn't it was my car they got those little young guys that being an orange and tan shirts I should have known none of them were managers but they put one in my face like as if they were a manager to tell me I couldn't bring it back but I can make service for it I made service appointment for it and all they did was did a wheel alignment and rotate my tires and tighten up a something that was loose underneath the bottom of the car where it was making a rattling noise I'm disabled so I don't really go out during the winter months but I say the end of April or May I noticed they were continuously still more problems with the car I had got a oil change done now recently and now the front all the dash lights are coming on the system is just all messed up I can't even drive over 50 mph since day one I had took it back number times I tried to get service and they're just basically patching things up and not fixing what needs to be fixed it had a 50-50 warranty which is bull crap all the they told me that the stop and go was it's bucking I'm not aware of the mechanical term so I told him it was jerking the first time around so they went with that when actually it's f****** they felt the bucking and that should have been taken care of in the first 30 days with the power trend warranty they disregarded it it's like they wanted to get that car off the lot I'm going through the attorney general at this time the better Business bureau and take action sex because they think I'm supposed to pay $17,000 for a car that's not even really should be on the road it's not safe to drive I can really like I said to this day I can't even go over 50 mph I called I talked to Rick he got very irate and smart with me they're saying that they won't help me because the day I found all this out from Reedman tolls they went and said they were going to call me back I never heard from them I drove by the building the same day and I seemed a gentleman from my area I never removed myself from my car I never yelled I just pulled up to the to the sales rep that sold me the truck and the man that I knew and I told him kindly that I would recommend you talk to someone else because he just bought sold me this car in February and it has 2,700 worth of work needs done do not buy used from him and I recommend you talk to a different salesperson or even go somewhere else so the sales rep must have lost the cell and still to this day now they're basically have their balls in a bunch and they're refusing to help me because they said I stir I came to the facility and I was yelling in there lobby Stern customers away read more

Two experiences with Del in the past 3 years. Sean the Sales Manager & Troy a mechanic @ Del far exceed expectations every time. Outside of detail (& that's every dealership nowadays) I have zero complaints about my dealings with Del Toyota. I always get more than a fair price with little haggle. They show a willingness to move cars with very little BS. I actually have enjoyed both of my Tacoma buying experiences with Del. Try them out, IMO you won't be disappointed. read more

Del Toyota - Car Dealers Near Me - Thorndale, Pennsylvania

Traveled to see a car here to get a car I wanted a month sooner then a local dealer. Nice salesman. Young kid salesman was professional but also didn't disclose pricing markup up front and wasted time. Unfortunately dealer marks up vehicles. Ill stick to working with other totota dealers in conshohocken and ardmore pa that offer fair upfront pricing and don't waste your time. They don't sell them for less. read more

Just picked up a new car from them. Could not have had a better experience. Called up after seeing a car on the website worked a no pressure competitive price. When the car was ready, I came in got a great orientation to the car. There was no upsell or other typical nonsense. They had me out the door within an hour happy. I had to drive a bit to get to them, but it was worth it. read more

Del Toyota - Car - Car Dealers Near Me - Thorndale, Pennsylvania

We traded a vehicle in and bought a new one, and had a great experience with salesman John Norris. He kept the process moving and was very attentive to our time. John and all staff were friendly and personable, and we really appreciated that. I highly recommend John Norris and Del Toyota. Will definitely come back. Thank you! read more

Tell people there's a problem with your model RAV 4 and not let you figure it out and find out on line there is a problem and hold you up all summer waiting for a fix read more

No complaints on my service visit. I would never buy a car here because they were tacking 3-5k " market adjustments " onto cars because of short supply the last 2 years. I bought my new Rav4 elsewhere at MSRP after a long search. They were short-sighted in terms of goodwill for the community like other local dealers. The service team is professional and extremely competent and I recommend having your Toyota serviced here or if buying parts for a older Toyota. If you want to buy a Toyota I recommend going north or west for better deals. read more

My husband and I bought a 2021 RAV4 Hybrid at this dealership. Jim, the general manager, and Heather, the finance director, were wonderful to work with. We also had a fantastic overall experience with our salesperson, Adrian Sirbu. We had our hearts set on this car long before we walked in. It's a highly in-demand vehicle and they, quite honestly, did not have to give any concessions on the bottom line as any number of buyers will come in wanting it. Still, they gave us what we felt was a very favorable price on the car and included some add-ons free of charge. Their priority was assuring a great buying experience and putting us in just the right car for our family. When there were some issues with our closing discussions, Jim and Heather tended to them personally and assured a fully reconciled and pleasant experience. The dealership's inventory is excellent!--we drove an hour and a half for this car because they had the best selection within that distance. We're incredibly grateful for Jim, Heather, and Adrian! I recommend dealing with any of them directly, if you can. read more

Del Toyota - Car Dealers Near Me - Thorndale, Pennsylvania

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Location purposefully vandalizes your car when you bring it in for service. After having our recently bought Toyota car serviced here, we found that Del Toyota stickers and license plate holder was added to the car WITHOUT any discussion or approval. We purposefully had them removed from the car prior to our purchasing and were assured it is not required to have them. Upon bringing car back to have them removed the service staff said that Jack Del himself has a policy that any car being serviced which is missing these items are to have them attached - WITHOUT ANY NOTIFICATION TO THE CAR OWNER. In fact the local team said that JACK DEL personally walks through the service bay and will attach these to cars himself. This is vandalism. Jack Del has no legal right to attach anything to OUR car without our approval. We have complained to Toyota corporate and will be moving to a non Del Toyota location for any further servicing. This policy has cost this company thousands, if not tens of thousands of dollars of our future business because of this petty action. read more

* I purchased a 2014 Suburu Forrester in November with 177.000 miles after 8 months it has transmission problems I paid cash I called the dealership the salesman Mike and the general manager Said it's nothing they can do be careful before buying a used car there. read more

Since our previous run in with Dell, five years ago, my family has purchased five new vehicles. If we received better service from Dell Toyota, those purchases would have been made from their dealership. A little customer service would go along way. read more

This Toyota Dealership is guilty of Deceptive Advertising. Listing vehicles on their Web site at one price and then when you contact them, raising the price over what is shown on the window sticker. This place deserves the title. STEALERSHIP FOR SURE. IM ALSO filing a complaint with Toyota corporation about these Clowns. Shop somewhere else. read more

I emailed Del Toyota for a 2023 black hybrid Camry. I agreed on the Nightshade at full price of $33,313 cash, no financing needed. After giving my full cash offer and 4 exchanges into the conversation, I was told they are currently marking up all hybrids to $5,000 OVER msrp. So at the end of deal, I'm told the car is $38,313. This upcharge should be made known at the start, not after customer agrees to purchase a vehicle. read more

Today our experience at Del Toyota was absolutely first class! Don took time to explain about the vehicle and took us for a test drive, and answered every question. Jim make the experience of signing all the financial paperwork smooth, without any hassles. Angel was very helpful in setting up my phone and explaining all the features and functions. Coming from NY we mentioned about the front number plate holder and it was attached immediately!! Everyone that we met made us feel like a valued customer of Del Toyota and that in itself is highly unusual in my experience. Finally, FANTASTIC price, no bait and switch, no haggling! Will definitely return and highly recommend Del Toyota to any and all prospective customers. Ask for Don, he is without doubt the nicest sales person I have ever met at any dealership. read more

Del Toyota - Loving my New Tundra from Del Toyota! - Car Dealers Near Me - Thorndale, Pennsylvania

for my first car it was a great experience, i was a little nervous but Ms.Ashley was a big help . she really explained everything and didn't feel like she was after commission definitely cares about her customers ! i highly recommend this dealership and ms.ashley ! read more

Bought my first Toyota (a 4Runner) from Del Toyota earlier this month. The whole process was very smooth and everyone I dealt with was very friendly. Would absolutely recommend using them if you're looking for a car. read more

Del Toyota - Car Dealers Near Me - Thorndale, Pennsylvania

Do not get cars from this dealer. Check this out: Recently they fire 3 girls in the service Departament because they were not charging as much money for repairs as the owners want to charge. You go to service your car now and they want to charge you even for things that have a warranty. They make you sign for things that are very tricky and if you just trust them they screw you up. Bad customer service. Bad attitude. They also sale you cars without good brakes, bad engines and transitions, I am not making this up but if you like to take the risk up to you. read more

In my opinion this is a mediocre car dealership. Drive a few miles farther and get better service at a cheaper price. I believe this to be a dishonest car dealership read more

Feel like I was completely taken advantage of. The whole dealership is full of scam artist. Added a 3000 markup on the car I was looking at and didn't disclose that until after I arrived. Do not buy a car here, go to sloane in malvern or literally any other Toyota dealership in the area. read more

No rating this dealership! After calling 30 minutes before arrival on a 45 minute drive there to make sure car was available and told it would be ready for a test drive when I arrived. After getting there someone else was test driving it. They still had my daughter test drive the car. As we sat down to start process another salesman came over to get keys and was told it was sold. Nothing else was available and the Sales Manager came over and offered a hall ass Sorry! When I said Sorry was not enough after driving 45 min and test driving something that was not available. His response was " Then I'm not Sotty" and walked away! Seems like they need a lot of Custome Service training! Never buy there!!! read more

I purchased my first vehicle here, and the process was so smooth. It was all done in 3-4 hours and 2 separate trips. Great deal too! I put barely anything down and drove off the lot that day. I highly recommend my salesperson, Dan, who just started a little while ago with Toyota. His expertise was greatly appreciated through this whole experience. Thank you to Del and all it's employees! read more

Tried for a 2nd time to purchase a vehicle here.Over priced,they had added 2000.00 to the sticker price saying thats market conditions.Under priced my trade by 5000.00.Ended up going to New Holland Toyota and got my vehicle for sticker price and the price I wanted for my trade.Del Toyota is a insult to the industry trying to rip customers off.I wouldn't shop here dishonest. read more

Extremely happy with everything about my first service experience at Del. I've generally avoided having any of my vehicles serviced at dealers but Del is different and changed my mind. Everything from initial scheduling handled by Matt (service manager) who managed to work me in so I could wait while work was done, to check in by the efficient and friendly staff, then to stellar work by the service tech Shane who took time to diagnose the problem, show me what was wrong plus gave me a big picture eduction on the condition of my 4Runner, was absolutely first rate! Shane corrected a wheel balance issue another shop was unable to correct, and did it at a very reasonable cost. Thank you DelToyota!!! read more

Confirmed with dealership they had a truck they listed in stock. Let the dealership know I was on the way to look before driving there. Drove 1.5 hours to dealership and it was "sold". I have attached the photo of letting the salesman know I was on the way. Beware this dealership they lie about their inventory and waste your time. Beware of the person who "helped" me named Augusto. The manager didn't act like it was a big deal at all and offered no help. I spoke to both Patrick Donlon and Jim Lopez the managers. They both acted like it wasn't a problem and had no care at all. Patrick said that if I was buying a new Toyota he could have done something. Jim Lopez was condescending and acted like I wasn't worth his time. Take your business to somewhere that treats you like a person. read more

Del Toyota - Car Dealers Near Me - Thorndale, Pennsylvania

Just purchased a Toyota Sienna from Sarah Sheeler! So excited! Love our van and our service contract.! She is awesome! Need a car... give her a call! read more

DO NOT buy a USED vehicle from these crooks. Purchased a used Toyota 4Runner with 30K miles with a reported "clean carfax" - turns out vehicle was in a significant rear end collision with body damage that they clearly knew about. Unfortunately, I didn't noticed this until a few days after buying the car on a bad weather day in December. Dealership acted like they had no idea and management REFUSED to fix the paint & body damage (very little cost and effort required on their part) after I followed up about it. The only reason I'm giving two stars instead of one is because the salesman who sold me the vehicle showed a lot of sympathy and pleaded my case with his superiors multiple times, but they still said no. In the end, their body guy touched up ONE small spot on the paint and blatantly ignored my other requests for a dent in the rear tailgate and a dislodged quarter panel that needed new body clips. Buyer beware. When you purchase a used vehicle as-is, just know that these liars won't have a care in the world to help you. read more

purchased a car here and was pretty satisfied with the entire experience. got there early on a saturday (highly recommend) and it was mobbed by the afternoon. there were 3 other people being helped by my salesman while i was there (while waiting for financing) and there wasn't much my salesman could do for negotiating price, but he went out of his way to make sure that i got a video of my vehicle prior to my trip up there as well as making me feel comfortable through out the whole process. i was even promised a new (2nd) key would be mailed out to me-- i'd definitely recommend purchasing from here! read more

Del Toyota - toyota C-HR - Car Dealers Near Me - Thorndale, Pennsylvania

Bought a used Ford truck from them and also a platinum warranty and have got nothing but the run around. Don't buy a used vehicle from them if it is not a Toyota. They fooled around with it and couldn't fix it so sent it to a Ford dealer. read more

I am a senior citizen who just turned 76. I have been having Del service both of our 2013 Rav4s for several years. I called a few days ago to schedule a state and emissions inspection for one of the cars. As usual, I asked the service advisor what was the current cost for the inspections and oil change, and whether there were any available coupons or discounts. Same as I asked every year. This service advisor was very abrupt and said $100 for the inspections and $150 for the oil change. I said that the current pricing was much higher than previous years, and he said that those were the current prices. I was surprised how blunt he was. I checked with Team Toyota and Sloane Toyota, two dealers who are closer to our home, and they were both substantially less expensive. And they made it clear that they would like to do the work. I am still kind of shocked at Del. read more

Had an unconventional experience getting a lease. I arranged a time with the rep I worked with in the past however he was responding to his texts during a test drive. We agreed to meet at 2pm and he did not arrive until 2:20 because he was doing a test drive. Although I waited by his area, he relocated me where I sat there for an hour. He was periodically checking in but my discussions were under 30 seconds as he was working with another customer. He sent his "manager" over with numbers showing for a vehicle I wasn't looking at. The sales rep knew my situation from the previous conversation but none of that was relayed until I had to clarify. I sat for another 30 minutes. Overall, after this lease is complete, I will not be working with another toyota dealership. The product is good, but some people can tarnish an image. I arrived there by 2, and left there by 4, when I told the rep I had to be gone no later than 3:30. They are not cognizant of the customers time and a proper sales rep would prioritize their customers or make further arrangements. These professionals are in it for themselves and while 99% of the time, Del Toyota provides great service. This specific transaction left a VERY BAD taste in my mouth. By the end of the transaction, I did not see the contract terms until I was with the finance Manger. Never again! read more

It's nice to know that the Del toyota website is incorrect on the price of all these vehicles. It seems that they have to add 3,000 dollars to the vehicle you want and call it supply and demand. THANK YOU Nikki for letting us all know not to buy a car from Del . read more

I have bought my last 6 cars from Del Toyota or Del Chevrolet. Every time I had a low stress experience and got a great vehicle. I have bought both new and used and have not been disappointed. read more