Wow, just looking at all the negative reviews, it is very concerning that our community board chose…read morethis management company. From our experience: Our community has had ongoing issues with Seascape Property Management, recurring at least once annually, and the pattern has not improved despite giving them multiple chances. We pay approximately $500 per month per homeowner, yet basic services are consistently mishandled. Snow removal is a recurring problem, even though it is a paid and essential service. Work is often delayed, incomplete, or poorly coordinated. The most serious issue has been unfinished and deteriorating roads/alley infrastructure. These conditions persisted for years, creating daily inconvenience and potential safety concerns. Although the issue stemmed from the developer, there was no meaningful escalation, urgency, or resolution effort from Seascape during this time. A recurring theme is that Seascape appears to defend vendors and/or developers rather than advocate for homeowners. Vendor performance issues are routinely minimized, and accountability is lacking. Problems are explained away instead of resolved. This behavior is suspicious to say the least. Our community is not simple, and it requires experienced, proactive management. Unfortunately, Seascape has repeatedly demonstrated that they are not equipped to manage a complex community effectively. Notably, I previously posted a negative review and was personally asked by Seascape to remove it, which I did in good faith to give them another opportunity to improve. Since then, another significant issue has occurred, reinforcing that the problems are systemic rather than isolated. At this point, we are actively asking our board whether there are plans to replace the management company, as continued inaction exposes the HOA and homeowners to real legal and financial risk. I would not recommend Seascape Property Management to communities that expect accountability, strong vendor oversight, or timely resolution of serious infrastructure issues.

We had a very frustrating experience with Seascape Property Management and would not recommend them…read moreto any HOA community. We applied for a swingset through our HOA after being explicitly told by Samantha Setzer at Seascape that it was allowed. Despite this, our HOA denied the request, which turned into a long and stressful legal nightmare. Throughout the entire process, I repeatedly tried to contact Seascape for guidance and support. I called numerous times with no returned calls. I even went to their office in person multiple times, and every time the person I needed to speak with was "not available" and never followed up. I also sent emails with no response. After all of this, Samantha finally responded and stated that Seascape would not get involved. Beyond this situation, their handling of other HOA matters was equally poor, which ultimately led to them being removed as our management company. If you are considering Seascape for your HOA -- whether switching companies or selecting one for a new community -- I strongly advise against it.

I do not know where to begin. Graves Carey is an absolute professional and is multifaceted in his…read moreskill set. He was the person who sold me the property, helped me rent and run the rental, and eventually sell it at a price that made me smile. During the whole process (as a buyer, as a person renting, and as a seller), Graves answered every question (no matter how little or silly), had a solution to every problem, and a sense of humor when I was getting nervous about my sale. Yes, 360 Property Solutions is the company I worked with.. But it was Graves who made the whole experience manageable and a great deal less stressful. Thanks, Graves Carey, for it all.

From the owner: Finding the perfect property can often be challenging -- that's where 360 Property Solutions comes…read morein. With in-depth real estate experience that began in 2010, our owners, Paul and Graves Carey, now use their expertise to help Sussex County, DE, find the perfect property and help owners manage their investments wisely. We're your go-to experts in the area for real estate sales, and we also provide guidance for commercial and residential real estate. We offer services like home and vacation rental management, REO asset management, home watch, and many more. We're well-versed in the details of our field and can tailor our services to any unique need at a definite cost. At 360 Property Solutions we are flexible, proactive, communicative, and genuinely invested in the prosperity of our community.

I hired Tom at Pride Pride Property Management earlier this year and it was one of the best…read moredecisions I have made since buying my second home in Rehoboth Beach. Tom's many years of experience in the hospitality industry serve him extremely well in this role, meaning any worries that I had when leaving my vacation home were instantly relieved once Tom was around. Not only does Tom manage the rental, he cleans, handles yard work, and works on house special projects that needed attention (a huge bonus if you know how hard it is to find contractors around here). He is very much a one stop shop for all of your property needs!

My yard was looking bad since the last men that did it was truly awful and expensive. My neighbors…read morewere using Jeffrey and it looked like a decent job. I approached him, requested a estimate. Long story short, he did an excellent job quickly, showed up as schedule, was and is easy to reach. I recommend him highly!

From the owner: Beach property pros offerread more

Christina Davis, our Champions' Club manager, helped me quickly change my automatic assessment…read morepayment and sent me a copy of the verification for my records. She is a valuable resource to our residents. She is always cordial and a great resource for our community!

If you think not answering phones and not responding to emails is a great way of doing business,…read moreyou are doing just that great. I find Legum and Norman to be irresponsible at best. Ihope you do not have an emergency requirement for them to handle. I made several attempts at contact, received one email, and that was not sufficient to handle my issue. I would not recommend this company to anyone. Plan on a couple of months to resolve anything

We recently worked with Robin Hearn at Pru Gallo for over a year plus. She was patient, ethical,…read morethorough, caring and worked diligently to understand our needs, desires and limitations. She found the perfect home for us and provided all the assistance in closing you could ever ask for. We instantly liked her due to her professionalism and contact...just the right amount. Highly recommend her.

When asked to review bank states and a tracking number they should do so before demanding…read moreadditional payments. Also, rates should be the same for everyone, no special treatment.

Absolutely awful customer service. Never available and barely work. Total waste of time and money…read more Would rate them with negative stars if I was able to. Company representative was yelling at me on the phone and could care less about assisting me with my concern. They don't understand how to take of the customers and forget to follow up on your concerns. Steer clear from using this money hungry and lazy team.

James and the Rainbow Property Management team are great with our HOA - easy to work with, and…read morealways deliver on time. Really makes being a Board Member easy. I can thoroughly recommend them to other HOAs!

From the owner: Reliable Property Management in Southern Delaware! As your…read moreproperty management company, we will be responsible for overseeing all aspects of your Association - Maintenance and Repairs, Vendor Management, and Financial Management. You will have peace of mind knowing your investment is in good hands.

Absolutely terrible experience -- DO NOT rent from Sandcastle Realty…read more After years of wonderful vacations in Bethany Beach, our family's trust in this company has been completely shattered. We've rented from Sandcastle for many years, always taking pride in leaving every home spotless and following every checkout instruction. Yet in recent years, we've faced repeated problems getting our security deposits back -- endless delays, vague accusations, and outright lies about the condition of the properties. This past summer was the final straw. After a storm from Hurricane Erin, we reached out several times to have the pool cleaned. We were ignored for most of the week, leaving the pool filthy and unusable for our kids. Still, we cleaned the house thoroughly before leaving -- wiped surfaces, swept floors, scrubbed bathrooms, and made sure everything was in better shape than when we arrived. We even took photos and video as proof. Months later, we were told we wouldn't be getting our security deposit back because the house was supposedly left a "mess." That claim is completely false -- and honestly insulting. Our family includes members with health conditions that made us extra careful about cleanliness. The whole experience has felt dishonest and exploitative. After decades of happy memories in Bethany Beach, it's heartbreaking that Sandcastle Realty has made it stressful to come here. Based on how they've handled our last few rentals, it feels like the owner, Doug, is running a scam -- taking people's deposits under false pretenses and violating Delaware law. To anyone thinking of renting from this company: beware. The home might look lovely online, but the peace of mind and trust that make a vacation special are long gone. What a sad way to end so many years of family tradition.

We have rented from Sandcastle Realty for many years and unfortunately experienced unethical…read morebusiness practices our last couple rentals. Despite taking pride in how we leave the properties in accordance with the check-out instructions and leaving it in immaculate condition we have experienced difficulty getting our security deposit back the last few years. Too many delays and lies on why the security deposit was not refunded has resulted in our conclusion that the owner Doug is running a scam operation taking tenants security deposit based on false allegations and in violation of Delaware law. To those reading this review and considering renting a house from this business ... BEWARE! The security deposit you pay is most likely to become a donation to Doug unless you want to retain an attorney and file suit to get it back.

I do not recommend using HPS to manage your homeowner community, although they used to be quite…read moregood. They are notoriously difficult to contact, as their company name isn't referenced, even in an email. The community emails originate from "donotreply@infohoa.com" with no company name in the email, no phone number. If you do receive a reply, it may contain an employee's first name but no last name, and no telephone number. "Your message has been received by our Customer Service Team. Please allow up to 2 business days for a response to your email. Thank you and have a wonderful day. Admin Team Admin@InfoHOA.com www.InfoHOA.com http://www.infohoa.com/" Advance notification of any planned chemical application to our grass or the exterior of our homes is rare, making it difficult to protect the health of ourselves, our children, and our pets. There is no readily available phone number, even for emergencies. They claim they have moved their local office but do not list the address in order to prevent anyone from stopping by without an appointment. There is no readily available phone number, even for emergencies.

I put down a $200 deposit to host a family party at my communities clubhouse on 10/20/24. Instead…read moreof holding my deposit like an normal company would, these idiots actually deposited my check, basically taking a 0% interest loan from me. My family party was over 2 weeks ago and they still have not returned my money to me, even though they have assured me the money is coming (sure it is). The communication of Elizabeth Dorsey and April Gravely have been horrendous. I wouldn't trust these people to manage a popsicle stand, let alone a company that manages HOA's. How hard is it to give someone their money back in a timely fashion? I mean they have no problem taking direct deposits from me to pay my HOA dues every quarter, but it's clearly too complicated of a task for April and Elizabeth to be able to figure out. Or all of this could have been avoided, if you just held the check instead of cashing it, then you could have just mailed it back to me or voided it. Wow, what a genius concept that a child could figure out, but is too overwhelmingly complex fo the people at HPS management. If anyone out there is deciding on which company they should use to manage their HOA, I would recommend staying far away from this company. They don't even have the mental capacity to return a deposit in a timely fashion. Side note, when you submit claims for additions to your home, they send an email stating they will forward to the board, but surprise! they don't do that either. This makes me wonder why we are actually paying this company at all when I could probably...no...easily train an AI prompt to do the job of everyone at this company