What a breeze! I can see why David Popp is the number one salesman since 2017! He was amazing,…read moreattentive, quick, knowledgeable, and friendly! I am so thankful he came out to assist us. This was the easiest sales transaction I've ever encountered! We will definitely go back!

My friends Jeeps been in their shop for 3.5 months now. At first the parts were being ordered…read moreseparately then the parts were hard to get ahold which I understand. But then it got to the point where parts were not showing up on days we were told they would received the 1st of March then the 14th of March. Then it was the wrong parts. Then the part was in Indiana in a warehouse but not at the shop then it sat in the shop for a few days ( after waiting for a part for 3months that vehicle should then became top priority) yesterday the part was in and supposed to be fixed, then all the sudden a few hours later they found something else wrong with the jeep. Why didn't they strip the jeep upon arrival and figure out what all need to replaced and make one order. When I call to get answers it's just a revolving door of cluelessness on their behalf. We get told they will look into it and call us back. We only received one call back. Insurance tells us to talk the the shop and the shop tells us to talk to insurance They're are taking so long that we're now paying for a rental out of pocket and the manager says there's nothing they can do about. I will not recommend them as a shop to anyone and I will certainly not do any type of business with them here on out.

Had service at Hyundai. I am from Florida and needed my 21k service. Great experience. Nice folks,…read moreeven washed my truck. The sale people didn't even jump me in the showroom and I was vulnerable for a trade too. Heh, heh.

After finding a car online and getting confirmation that the car was at this dealer's location,…read moredrove 35 minutes to find that the car was at their other location but they could get it in 1-2 hours. Before doing that, asked for a total price estimate with my trade. Valued my trade as scrap. While in this first dealer's parking lot, called Delaney and talked to Ron. While on the phone, he verified the car I wanted was on the lot and I told him I would be there in an hour. When I got there, the car was sitting in front of the building. Talked to Ron, got a reasonable price for my trade and got a few $$ off the price. In less than 2 hours all paperwork completed and I drove away with my new car. Great work by Ron and Noah. Well run dealership.

Customer service was somewhat terrible i got mean mugged the entire time and wad given attitude…read morefrom the start. but ill give updates on how my car is running if i knew before i wouldve never game. i hope they don't mess up and OIL CHANGE or do or take something from my car or what not... this is terrible people cant go out and get an oil change without being afraid something might happen to there car!

Not sure why the bad reviews but the service department has treated me like gold. First my Toyota…read morehad a flat tire and a remote with a bad battery. They replaced the battery so after my mechanic fixed my tire I could get in the car. Also had a low tire on my Isuzu bad weather today but I drove to them asked if they could air it up. They said sure pull it in, didn't charge me wouldn't take a tip. You can't find better people than this.

Having a warranty on your vehicle means that most times you will have to have it serviced at a…read moredealership. I am usually not keen on doing this as I am accustomed to going to a local garage that I have used prior. But, like I said, I had a warranty and the work feel under the warranty and I was told to go to a authorized Chevrolet dealership. I have been past here on many occasions, but never even thought twice about looking at this business. I hate car shopping and I am surprised that there are so many dealerships out there. However I was lucky to not have to shop. I called ahead of time to set up my appointment and surprisingly was in for the work within two days. The reason I wasn't in the next day was because I had to wait for the part to be delivered. The check in process was really easy, only a few forms to sign and my car was in for service. The customer service here was top notch. They made sure that I was comfortable before proceeding with my work. Now, you have two options here. You can sit and wait, or you can take a short walk to the nearby plaza and be called when you vehicle is finished. I opted for a little bit of both. I was heading to work after my appointment here so I decided to dash over to the plaza quickly and pick up some snacks for my lunch. I did give my cell number just in case they needed to get in touch with me while I was gone. After my quick trip to the plaza I headed back to the dealership. There is a small waiting area with a row of chairs in front of a television. I believe that there is coffee and water available, I'm not sure as I am not a coffee fan. Another thing to help pass your time while you wait is that they have free Wifi for customers. Once my vehicle was fixed I received a paper copy of the work done, one more signature and I was out the door.

Red carpet service from start to finish. Sales staff was very gracious and attentive. Sales…read moremanager was very friendly and went out of his way to help.

My family recently bought several vehicles from this place and they seem to be really satisfied by…read morethe quality of their cars and the service they received here. Me, however, I am always a bit skeptical of car dealership. As far as the service department, they seem to be reliable. I came with my sister recently and they kept their word on when they would get the vehicle in and when it would be done. The men that worked on the car were upbeat and funny to talk to. I might be inclined to stop here when I'm looking for a new vehicle in about a year.

We dropped car off m they repaired it was when our appointment was on Wednesday very happyread more

been buying off of buds auto sales for many years !! always best deals and fantastic employees !!read more

For the past several years I have relied on Buds Auto Sales in Shelocta for their excellent…read morecustomer service and reasonably priced vehicles. I returned again this weekend expecting for the same to occur. Unfortunately, my past experience failed to meet the mark for what I have become accustomed to. My last vehicle had recently been totaled in a collision leaving me with a negative equity on my auto loan. I reviewed this with my salesman, Dan, at least three separate occasions prior to purchasing my vehicle. I was assured this would not be an issue. When the moment came to sign for the vehicle, I learned that it was not feasible for the negative equity to be rolled onto the new loan and that I would need to pay the balance in full (a sum off $1000+) as Bud's in Shelocta would not accommodate this situation. I was disheartened to learn this, but trusted that Dan and the finance manager, Jim, were competent in their advice. However, instead of fixing the problem they just flat out lied. As I returned home, I called back to question why this was so. I spoke to the owner of Buds Auto Sales. He tried to make things right with the situation, but failed to miss the mark of my original promise. I contacted Dan the next day after being unable to reach him the day of purchase. He, to my surprise, informed me that he was not aware of the situation of the total loss and negative equity and that there was no way to remedy the situation, which again was a lie. I would not be leaving such a negative review had I not been lead on to believe that they could accommodate my situation and they had been upfront with me from the start. I hate when anyone tries to make me out to look like a fool or a liar. The Shelocta location has lost all respect from me at this point. I will not tolerate being disrespected from anyone especially the way Dan from Shelocta did. Here is an idea, maybe when you make a mistake consider being a stand-up guy and admit to your mistakes or do your job correctly so that things don't happen like this for future customers. Also, instead of rushing through the sell, just hurry up and sign mindset. maybe the financial manager should know his stuff and not check with a untrustworthy car salesman. We are all human we all make mistakes but own your mistakes and treat your customers with respect that is what will keep the customers coming back.

I would highly recommend Mark Arbuckle Nissan and Brad Conner in Particular as my salesman to…read moreanyone in search of a vehicle. Brad's friendly and caring approach made my vehicle purchase very easy and exceeded my expectations. Also, the large selection of vehicles at Mark Arbuckle Nissan was surprising and appreciated.

If I could give the place less than one star, I would. Called for a price on a newly listed vehicle…read moreon their website. The sales person "didn't know" and said they would call me back. Emailed an inquiry for the same information. No response. Called a second time, had to speak to the owner to get assistance, finally got the price. Called a 3rd time and told them we were interested, but coming from Pittsburgh and needed to confirm that the car was still available and that someone would be able to help us when we arrived in 2 hours. They assured us that it was and there would be. The salesman (Sean) brushed us off when we arrived, told us that the keys were in the vehicle and we could go ahead and take a look at it. We came back in to discuss the purchase of the vehicle and had to wait 20 minutes, because he was the only salesman working and was now with another customer. When he finally walked away from his other customer, he told us that he was sorry, but the woman he was just talking to purchased the vehicle. He was literally negotiating a deal on it WHILE WE WERE IN THE VEHICLE, and didn't bother to tell us - knowing we had driven 2 hours to make this purchase. When we communicated to him how unacceptable that was, he just shrugged and said, "Sorry. She was here first. Have a nice day." No interest in working with us, no attempts to show us anything else. Nothing. As we were leaving, Sean was apparently not happy that we were angry and he sarcastically commented on that by saying, "Nice," to us as we walked out the door. We turned around and said, "Excuse me?!" And asked to speak to the owner. He was just as useless and un-apologetic as his salesman. I would NEVER do business with this company. EVER. Their customer service is horrible, their follow-up is horrible, and I don't know how they ever earn anyone's business. If you're looking for a good car buying experience, look elsewhere.