It can be incredibly frustrating to click on a local news story--especially one involving public safety in your community--only to be met with a paywall. Here are a few options for a negative review, ranging from short and punchy to more detailed: Option 1: Direct and Frustrated Extremely disappointed in Delaware Online. I tried to read an important update regarding a local fatal accident on Route 141, but the article is locked behind a paywall. Public safety news should be accessible to the community, not used as a way to force subscriptions. I'll be getting my news elsewhere. Option 2: Focusing on "Pay-to-Read News It's a shame that local journalism has turned into this. Expecting people to pay $119 a year just to stay informed about what's happening in their own backyard is ridiculous. Every time I click a link to stay informed, I'm greeted with a subscription pop-up. Not worth the hassle. Option 3: Short and Sharp Tired of the paywalls! You shouldn't have to pay a subscription fee just to read about local traffic accidents and police reports. Highly inconvenient and pushes readers away. A Quick Tip If you want to find the rest of that specific story without the subscription, you can often find the same information for free by checking the Delaware State Police Newsroom website or local broadcast news sites like WDEL or WMDT, which typically don't charge for their articles. read more

Delawareonline - This Photo Tell's The Reader To See Link Below For Full Story - Print Media Near Me - New Castle, Delaware

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Trying to adjust my subscription to Sundays only. I have bern o. Hold for 41 minutes, live chat doesn't work either. My husband left a message last week and we haven't received a call back. UPDATE, After being on hold for 42 minutes someone finally answered and handled my request. But it should not take 42 minutes for someone to pick up a phone. read more

DO NOT DO BUSINESS WITH THIS COMPANY! Delaware Online/News Journal/Gannett charged me for 3 months without the delivery of a single newspaper and would not issue a refund. They have no records of delivery and have told me that even though they reached into my bank account and charged me for a service they did not deliver, they have no intention of returning they money they stole. Completely crooked - do not trust these dishonest thieves! read more