I'm recovering from major surgery and was able to take the escalator up and wanted to take the…read moreelevator down because I am unable to navigate the down escalator. I approached three separate employees who answered, "I just work here" I finally found a manager who had to request permission for me to use the cargo elevator. What's wrong with the system?

Sucks! Cheap clothing for expensive prices.. ive seen better clothes at s 2nd hand store!read more

So humiliating and rude. The owner - or manager - an older Asian lady OPENED MY CURTAIN while I was…read morenaked, without permission, to get one of the dresses I was trying on for another customer. When I told her how uncomfortable I was and that I was rushing out she only apologized because I was visibly upset. The sizes run small. I usually I'm a medium or a large and one of the dresses fit me. What a horrible rude and disgusting store.

If you're in a pinch for a formal dress, you may want to check this place out. They do have a lot…read moreof dresses, but they're not the best quality (especially for the price). The salespeople hover over you as you go through the racks. I swear they're terrified that the dresses are just going to fall apart. The lady that helped me didn't let me search through the rack for my size and insisted she zip me up in the dressing room because the "zipper is fragile". Something that's strange is that the whole store is always final sale for no reason. They accept no returns or exchanges under any circumstances so make sure you really inspect the dress you take BEFORE they swipe your card.

One of the worst experiences I've had shopping at Windsor in the Willowbrook Mall. First off the…read morestore was a complete mess! Secondly there is not one manager or stylist on the sales floor to help with anything! Lastly the young lady Jada on the register has the worst attitude and she looks like she hates her job and does NOT want to be there! Tomorrow is my birthday and to purchase my items I showed her my BDAY discount barcode that was sent to my phone which was a screenshot so I wouldn't have to look through all my emails. She would not accept that! So I went through all my emails just for her to tell me I can't use my BDAY coupon on sale items! Why are there rules for a BDAY coupon! She should have honored my BDAY COUPON ITS MY DAMN BDAY! NEVER SHOPPING THERE AGAIN!

Great prom selection of dresses! Various lengths and sizes. These are perfect for teens instead of…read moretrying to fit into a woman's dress. So many associates to help you. There are so many colors of the rainbow and beyond to chose from. I ended buying 2 dresses. When you have to make a choice and you don't have to because the prices are super reasonable! Just know, there are no exchanges and returns on these special occasions dresses which I LOVE knowing that someone has NOT worn it!!!!!

This location is terrible for men! Barely any socks or t-shirt. No shoes, NO New Balance! Go to…read moreShort Hills!

Smaller-than-usual J.Crew located on the Macy's wing of Willowbrook Mall. Nothing spectacular here;…read moreI mostly come here if I'm looking for a specific item that sold out at another store. The sale section is fairly small, but you should be able to find something decent (due to less foot traffic). Still, the store is kept neat, quiet, and the staff is friendly and helpful, which makes this location worth visiting. I once asked a saleswoman to help me decide on the proper fit for a top, and she literally waited outside my dressing room door, holding a conversation with me, while I tried on top after top. You can't get that kind of service in a busy store!

since i last visited AAO, things have changed. they have affordable but fashionable merchandise…read more they sell all the hottest fashion, sprayground, ed hardy,carhart, new era fitted hats & there tables are always well stocked and near. this is a very well maintained and organized store, definitely will be returning. the staff is a good plus, they know about there merchandise, and put good outfits together. it's truly a great store, on the weekends they have a dj. they all look like they enjoy what they do.

The staff is rude and disrespectful. There's no continuity in what they will or won't do. They…read morerefuse to do simple returns. They take advantage of unsuspecting kids that have no idea what they're buying or standard sale practices. The products are cheaply made and fall apart. The manager Katrina is awful and has no customer services skills whatsoever. Reading other reviews now, there's many others that have had the same bad experience there. They don't care about their customers at all, just looking for the next sucker to buy their garbage and then refuse to help them.

Lovely owners and really cute pretty shop with great selections. They even have plus sizes which…read moremost thrift and consignment shops don't offer

Great selection of classy clothing and accessories. Why pay department store prices for inferior…read morequality? Put this place on your To-Do list...you will be the belle of the ball after shopping here!

Amazing service as always!! I've bought a couple baptism outfits here and the owners are so…read moreincredible. Very friendly and professional. Wish I could rate them 10 stars. Will def. Be a returning customer!

Amazing experience for my daughter and myself. My daughter was excited to "say yes to the dress"…read morefor her communion. After going to many stores walking out empty handed, we left here with not only a dress but a wonderful experience that we both will remember forever. We never felt pressured and I sensed the goal from the owner was to find my daughter that special dress. We had no idea there was a sparkle runway, a special bell to ring, or a beautiful photo wall with props! I cannot thank you enough for providing not only a beautiful dress but an unforgettable memory.