Dr Maly was wonderful ! It was a painless experience .. I had a tooth extracted and it was easy…read more He's kind, caring, and he personally called me the next morning to see how I was ... jen, his assistant, was also amazing ... I highly recommend Dr. Maly!!

Recently had to have a tooth extracted. I've been in the dental field for 24 years. I chose Dr Maly…read moreat Bay Center and am so glad I did! He made the extraction so easy and totally painless! Recovery was a piece of cake! He called to check on me too! Highly recommend Dr Maly and Bay Center! I will be telling all my patients how awesome he is!

Its really uncomfortable for me to write this review since I've been a patient off and on for about…read more8 years but I've always felt that the front desk staff was a bit rude and off-putting and that, quite honestly, really was terrible for Dr kinzler to only accept PPOs and be out of network so he could charge more and I could pay more but he was nice and his work was always really good so I only went to him for specific things, like extractions, implants, etc... I would see my reg, in network DDS for all the routine stuff. Recently, as in this morning, I was told I needed an extraction due to a tooth fracture. This was from an endodontist. I called Dr Kinzler and explained that I needed the procedure and the first thing that Joan, the receptionist said, was that Dr Kinzler doesn't do extractions anymore and they would refer me to an oral surgeon. I was surprised and said "he's done an extractions me me in the past" but before I could finish the sentence she sarcastically said "hookaaay" and handed the phone to Elaine, another receptionist. Elaine explained that Dr Kinzler no longer did extractions unless it was followed by an implant, I explained that was my plan. She said oh well you didn't tell Joan that....I didn't have time too. Joan didn't also say he's doing them only for implants, she said he's not doing them at all and tried to refer me. They're only open 3 days a week with minimal hours which for any normal person with a job is super inconvenient and when I was talking about setting up an appt for a week or 2 from now I was made to feel like I had to set it up right away because "Dr is booked out normally 6 to 8 weeks so they can't garunettee my spot" I felt like I was talking to a legit sales person. First, when you think its just for an extraction, you don't want my business, then when you find out I also wanted an implant, you pressure me to book now. Not only do I feel mocked and disrespected by the front desk staff, I feel that Dr Kinzler is "too good" to do the same procedures he did on me years back, unless I fit his qualifications for what pays him the most. I'll be looking for another dentist to do what I need. Even though I'd love for Kinzler to do it, I have integrity and this last interaction made me feel devalued as a patient.

I have been a patient of Dr. Kinzler for over five years. I will say without hesitation that he's…read morethe best dentist I've ever experienced. I have lived in a lot of places and I've had a lot of dentists work on me so I can easily compare the difference. The office has the most up-to-date technology for dental work and runs very efficiently. I now live almost an hour away and still drive over there because he's that good. Normally I dislike having extensive dental work done because I was concerned about pain or discomfort, however this is something that I have never experienced in five years of going there. Very customer focused.

6/19/25. I had a tooth extracted and the Doctor was excellent. He explained everything from the…read morebeginning to the end of my procedure. The staff is very friendly and helpful. Best experience ever at a dental office.

If you find yourself in need of an oral surgeon, I highly recommended Dr. Ralph Eichstaedt. I got…read morethe directions wrong and arrived at their office flustered and late. The office staff was accommodating. They had a professional soothing manner and assured me I would still get my appointment. Dr. Eichstaedt was calm and gentle which immediately put me at ease. If I ever require an oral surgeon again, I will be a return customer! Outstanding care!

I had a very concerning experience at this dental office. Patient privacy did not appear to be…read moretaken seriously--staff called out full patient names across a crowded waiting room, and the sign-in sheet displayed everyone's full names without covering previous entries. I was also told they needed to "pre-approve" my prepaid dental insurance plan, which caused a long delay. During that time, staff repeatedly suggested adding additional procedures while waiting for insurance confirmation. This raised concerns because prepaid plans typically already have predetermined coverage, and the situation felt like services were being added before any clear approval or explanation. After waiting over an hour, I still never received the dental cleaning I had scheduled. The appointment seemed to shift toward discussing additional billable services instead of providing the basic care I came in for. Combined with the insurance verification issues and upselling during the wait, the experience raised concerns about potentially questionable billing practices. Overall, the lack of transparency, privacy issues, long wait time, and focus on additional procedures made this a very disappointing and concerning visit.

The assistant Gigi was so nice and sweet! she went out of her way to help us. They got us in quick…read moreand the place was very clean.

I had a very unpleasant experience with Dr. Busch. I…read moreunderwent a procedure that required heavy anesthesia. Prior to the procedure, we clearly discussed what work would be performed. However, while I was under anesthesia and completely unaware, Dr. Busch took it upon himself to perform additional work on my teeth without my knowledge or consent. Specifically, he altered two teeth that were healthy and had no issues. After the procedure, he claimed they were chipped, which was not the case. These teeth had been discussed during a previous visit, and I had explicitly declined any work on them at that time. When I returned home and realized what had been done, I felt shocked, upset, and betrayed. This was not what I agreed to. I contacted the clinic to address the situation, but Dr. Busch refused to speak with me directly and instead referred me to his office manager. She was defensive throughout the conversation, dismissive of my concerns, and did not offer any apology. Instead, she stated that they had a consent form with my signature authorizing the work. I strongly dispute this. Either the authorization was added after the fact, or it was not properly explained to me, as I do not understand tooth numbering and was never informed that these specific teeth would be treated. During my consultation, Dr. Busch explicitly stated he would only perform fillings on the teeth I identified. There was no discussion or agreement regarding these additional procedures. Since the procedure, the two teeth he worked on have caused me ongoing pain and discomfort. Despite this, he has refused to correct the issue or even communicate with me. As a VA patient, I was simply referred back to the VA system rather than receiving accountability or proper follow-up care from him. My teeth were perfectly fine before this procedure. Now, my quality of life has been negatively impacted. I cannot recommend Dr. Busch under any circumstances. I hope my experience helps others--especially veterans--avoid going through something similar. AN UPDATE - AFTER READING THEIR RESPONSE: I contacted the dentist as soon as I returned home after a work related trip! So their statement that time passed is non related as Dr. Busch was informed that I was leaving on a long term assignment the morning after the procedure because I asked him if I will be drowsy after the anesthesia! The fact that Dr. Busch is a veteran himself and this is how he treated a fellow veteran...is....SHAMEFUL....to say the least! Also him being a veteran has nothing to do with the quality of dental service he provides or his moral character, which at this point....speaks volumes! They claim to have contacted me 7 times by text prompting to schedule an appointment!? It's was a text for regular teeth cleaning which I can provide a copy of! As soon as they learned about my complaint, I received a voicemail from them which I have saved, and they informed me to not contact them anymore and that i need to go back to VA to have this fixed! Their claim that they came to work early in order to call me is also a lie, because the office opens up at 8am. They called me at 7.48am, which is their normal work hours. I mean, they are in the office 10 mins before they open at 8am. The office manager that I spoke to was extremely difficult to talk to. She kept interrupting me and gaslighting me trying to blame it on everything else. The fact that my VA authorization expired is also is not a valid concern! It expired many times in the past, they can easily activate it! Long story short: THEY RUINED MY TEETH AND THEY REFUSED TO TAKE RESPONSIBILITY AND FIX WHAT THEY BROKE! For some reason the "expired VA referral" was not an issue when they reached out to me for teeth cleaning, but it all of a sudden became an issue when I asked them to see me and fix my teeth! They denied me medical services! I have attached a screenshot to my review to prove that the "expired" VA authorization was not an issue and that the text messages they were sending me were related to teeth cleaning.

Dr. Busch and his staff are amazing! They are so gentle and explain your treatment and options…read morethoroughly. The fear of seeing the dentist is gone when you step foot in this office, from the friendly front desk to the rest of the staff. Dr. Busch is an incredible dentist, so knowledgeable and he works with the precision of an artist. For the first time, I felt no pain when I had work done in my mouth. There is no one else I want to trust with mine or my family's teeth! You won't be disappointed if you see Dr. Busch and his team.

Why 5 stars? Let's…read morestart by saying that not many people like to come to the dentist. This office will change your mind. The office is beautiful, the staff is amazing and the Doctor treats you like family. He explains everything in detail to calm your nerves, staff is great about follow up and they all really do care. Highly recommend!

Dr J and his staff are excellent. They are professional and compassionate. They also have fit me…read moreinto their busy schedules on two urgent occasions and referred me quickly to another wonderful specialist on one of them. Recommend highly

Excellent care. Full team of professionals. Good intro price to get started. Most insurance…read moreaccepted; call first.