My autistic daughter has been a patient at Coastal Kids Dental & Braces on Benton's Lodge Rd for…read moreabout 3 years now, and we have continued coming to this location because of the patience, diligence, and understanding the staff has always shown regarding her sensory issues and elopement tendencies. The hygienists have consistently gone above and beyond -- even coming to the car to walk her in away from crowds to help prevent overstimulation. Previous providers have always allowed me, as her mother, to assist during appointments because they understood her sensitivities and triggers. That level of compassion is why we stayed loyal to this office. Unfortunately, today's experience with Dr. Johnson was completely different and honestly upsetting. At first, she seemed okay, but during the examination she repeatedly denied me the ability to comfort my child. When she introduced a sharp dental tool that has NEVER been used on my daughter before, I attempted to help and reassure her, but Dr. Johnson physically pushed my hand away and stated, "I've got this, I'm quick and I know what I'm doing." My daughter is autistic. She is sporadic, strong, and can become overwhelmed very quickly. Any provider working with special needs children should understand the importance of patience, regulation, and allowing a child to feel safe before proceeding. Instead, Dr. Johnson continued trying to force my daughter to allow the tool in her mouth even while she was clearly showing signs of overstimulation and distress. It took me firmly stating, "I know my own child," before she finally allowed my daughter a moment to recenter herself. This experience was unacceptable. Autism is not one-size-fits-all, and bedside manner matters -- especially in pediatric special needs care. I am deeply disappointed that despite being informed multiple times that my daughter is autistic, her needs and comfort appeared to be dismissed.

If I pay 45$ out of pocket for fluoride I don't expect 95% to be on my lip and clumped over my…read moreteeth. If I say that I do not want to hear a specific part about the quality of my teeth than please do not act as if I do not exist. I can still hear you. And it's info that I said would be handled at oral surgery. I made it VERY clear how I react at the dentist.

Dr, Baker, Dr. Wright and the team have been absolutely wonderful to our family. After another…read moreoffice recommended very expensive crowns, Dr. Wright took the time to give an honest second opinion and suggested a much more conservative and reasonable treatment option instead. It's rare to find someone who combines experience, skill, integrity, and compassion the way he does. You can truly tell he cares more about his patients than selling unnecessary procedures. We're incredibly grateful to have someone we trust so much caring for our dental needs. Highly recommend!

We have been coming to Summerville Pediatric Dentistry for going on 10 years and have had an…read moreamazing experience at every visit. The entire staff is set apart by their welcoming and bubbly personalities. All of the kids who come here, absolutely love them and how comfortable they make their patients feel. Going to the dentist was always a traumatic experience for me as a child and my girls love coming to the dentist here! We are a full-time, nomadic, RV family, who travel the country and we come all the way back to South Carolina to go to our appointments at Summerville pediatric dentistry! We have NEVER been pressured into extra or unnecessary procedures. This is a very ethical business who puts their patients first. I feel so grateful to have been referred to them so long ago!

This dentist office is a wonderful place to take your kids. The ladies at the front desk are…read morehelpful as well. What sold me was Dr. Gabriel Ross ability to keep the kids calm and get through the appointment in a timely manner. The kids love it and so do I! He also does frenectony (tongue release) for those that are looking for someone. He did my babies tongue release and it healed great! At Oak landing dentistry, they've added another dentist here and his name is Dr. Jackson Algiers. He's great as well and they make a great team! Dr.Algiers is very knowledgeable and explains everything to you. He's also good with the kiddos! I don't know how they do it but they do it. If you're looking for a dentist for your kids, bring them here! You will not regret it.

Dr. Jackson was amazing! Came in for my son's first dentist appointment today. He loved the waiting…read moreroom and I really appreciated how child-friendly the office is. The staff was all so sweet and the waiting area was very colorful and entertaining. Dr. Jackson was so sweet with my son. Patient, understanding, happy and excited to be there. He answered all of my questions and was very thorough in his exam and his findings and what to expect as my son continues teething. Truly a great experience for us both.

My family has been patients of Coastal Dental & Braces for almost 8-9 years. We absolutely love the…read moreCarnes location. From the entry to the exit, the staff is professional and welcoming. A Humungous THANK YOU to Dr. Katy and her asst. Mrs. Iris. Dr.Katy has been working on my Autistic son-Jesse James and she is patient, knowledgeable, understanding and keeps us in the loop with everything she is doing. Mrs. Iris is the perfect assistant. Warm, knowledgeable, in sync with Dr.Katy and makes each appt. extremely comfortable.

They do a great job listening to your concerns & any issues you have - as well as make sure you &…read moreyour child(ren) are comfortable. I am very pleased with my experience here & have no complaints. There was only one instant where we had a negative assistant saying negative things towards my child & she wasn't being very encouraging for my 6y/o - once I complained I was contacted IMMEDIATELY the next day & they fixed the "issue" - there were no other problems & we were not scheduled with her again. They do a great job & have a friendly staff that are great with kids overall & it's very clean!

The dentists that were here a few years ago, dr Rachel and dr Jill are no longer here. I would have…read morerecommended this place while they were there, but with the new female dentist we met, I would 100% avoid taking your child here. Dr. Jen made us feel like idiots as we attempted to ask questions about our son's teeth and his treatment. She rushed us through the plan and it's like she expected us to just let her do what she wanted to do without question... When we did ask questions, she avoided answering them directly and gave us so much unnecessary attitude, as if we were annoying her by advocating for our child. Needless to say we walked out without having anything done and will seek a new provider.

We switched here from another pediatric dentistry & we are in love! Dr. Rachel is so sweet &…read morepatient with my 6 YO & 2 YO. They love coming here! The waiting room is clean with toys & iPads for kids to play while waiting, taking a lot of stress of me. They were kind with my 2 YO who was unsure of what was going on & they have a wonderful kid-friendly approach for brushing her teeth where she felt relaxed. Our appointments are a breeze! Love this dentistry & highly recommend them! Great addition to Summerville.

My daughter had her first dental appointment at 17 months here and it was not a great experience…read more They did not take their time with her to make her feel comfortable and barely spoke to either of us. We also waited almost an hour because of insurance (which I understand happens) but more communication about it all would have been nice. I would just not recommend this place for smaller kids.

I have had my kids seen there since my oldest was with her 1st tooth, now she's 17 yrs old…read more Explains how long my kids have been seen @ Coastal. Today, Tuesday December 23, 2025, I was late to my kids cleaning appointment. I made the front desk aware. We finally arrived, checked in, waited, and was about to be called back, until the team in the back noticed the balance, which was previously discussed with the accounting department. It took me speaking with the office manager to discuss my concern of the mis communication with the staff @ the front desk, the hygienists in the back with not so much good customer service, side bar conversations with the front desk and hygienists.. It's definitely noticeable with the new staff. Thanks! To the office manager for rectifying the situation. Out of my 17 years of taking my kids, I have never such a bad experience like I did today.

Dr.June is very nice but lately I haven't seen her. My child was scheduled for an appointment today…read moreand I wasnt able to make it for unforeseen circumstances of being in the hospital hours prior to. I called to let them know I would have to reschedule and I got talked over and she hung the phone up in my face. I attempted to call back because this just didn't seem like the Knightsville I thought I knew. maybe some of the staff need to take a customer service class but that was very unprofessional. I will be taking my kids and going else where along with my family and friends who I have told about knightsville pediatrics. VERY UNPROFESSIONAL AND RUDE!!!! Never again!!!

There isn't enough nice things I could say! The office is clean and beautifully decorated! The…read morestaff is so sweet and makes you feel welcomed and at ease! Dr. June is absolutely fabulous! I wish she did adults because I would be there in a heartbeat! We will definitely be going back, and telling as many people as we can about our amazing experience!

Dr. Humphrey and the dental hygienists are very friendly and patient with children. However, I am…read moredissatisfied with Bonnie, the receptionist at this establishment. After my child received service, she informed me that my insurance company would not cover any of the charges because the dentist's office was out of network. If she had taken my insurance information when I made the appointment--as most other medical offices do--she would have known that this practice does not accept my insurance. In addition to calling me to discuss payment arrangements for $1,200, she mentioned that another patient is facing the same issue and needs to set up payment arrangements. This seems more than coincidental. How insurance processing is handled at this establishment certainly needs to be addressed. As a result of this experience, my child will no longer be visiting this office, and this practice may lose several other patients if these issues persist.

We LOVE Dr Brent and his staff! They are fantastic with my son! When I asked for a dentist,…read moreeveryone said Brent Humphrey! We now know why! My 4 year old loves going to the dentist and is so proud of his shiny white teeth when he leaves!

Have a contract with Coastal. no where on the contract does it state that after 3 brackets come off…read moreyou will be charged. I have friends of other ethnicities who have brought their kids in for many many popped brackets and have not been charged. Reviewed contract and it does not say anything about this clause. It seems to be left to the discretion of the hygienist which can lead to beliefs that selections are racially motivated.

Upon coming to the Rivers Ave location, it looks so nice with a game room on one side and a room…read morewith a theater for the kids on the other side. The waiting room is also set up to look like rows of seats for a theater as the chair face tv screens that play movies for you to enjoy while you wait. The walls in the waiting room and clinic are painted so beautifully with murals. The staff, for the most part, are warm and welcoming. The dentist explains everything so well and she is very patient with all the kids. My youngest son is still pretty skeptical about getting X-rays done and getting his teeth cleaned, but the staff did so well with him and has helped him get through all of his appointments no matter how much he protested. So there is one receptionist (female) who is very flat. She lacks personality and never seems to be happy for a young person. I've probably had 4 interactions with her and they've all been unpleasant. I've never seen her smile and her tone and facial expressions are as cold as the waiting room's temperature (bring a sweater or light jacket! It's freezing in the waiting area). She's usually the first and last person I see so she's my first and last impression of the clinic. Not the greatest. That's unfortunate because everyone else is so great!

Very satisfied with my dentist and dental assistant. Would…read morehighly recommend close to my house and easily accessible

I can't say enough good things about the staff at Heritage Dental. Great place honestly and they…read morereferred me to the correct oral surgeon.