The gentleman who delivered were very professional and did an excellent job setting up the furniture. They also communicated very well prior to delivery. A+. read more

The delivery team was friendly and efficient! We had a great experience with the delivery of our Apt 2B order. The sofa is gorgeous.

This company will almost always double or even triple charge you or your company the website does not give you an option to talk with a person just beware and plan to pay double for shipping. read more

Possibly the worst delivery service to ever exist. They sent my furniture to the wrong state (even after I called them and told them they had the wrong address prior to shipping) I was told two months ago my furniture was on its way and so far have only received half my order. Their customer service was rude and clueless. Anytime I called they had no idea where my furniture was. They changed delivery dates on me multiple times. Just overall the worst experiences of logistics in my life. Please avoid deliveright at all cost. read more

Herman (I hope that's his name) and Jonathan were a great delivery team. Professional, friendly and thorough. They arrived on time and made the white glove service worth the extra money. They attached my felt pad protectors, placed my couch where I asked and left the place as clean as they found it. Very nice guys. read more

It was a very pleasant experience! They were very professional, polite, and courteous! They assembled my couch and made sure they placed it where I wanted. They also took care to ensure they didn't damage my things and cleaned up afterwards. It was well worth the cost. They were great! read more

great team. We appreciate the efficient and courteous service. Highly recommended. ........

Very reliable and communicative. The delivery team was prompt as was the process of notification and scheduling. By far one of the best logistics teams out there. FedEx could learn something. read more

Very courteous delivery drivers. Once we removed the covers from what I had delivered they notated any damaged and pushed it right back to company I maid the purchase from. read more

Delivery team was in contact with me every step of the way, to set a time that worked for me and to meet any requirements of my building. The team called half an hour before delivery on the day of, were very careful with the furniture and were very nice to deal with. Am very happy with their service. read more

Great delivery service! The team was on top of the delivery, called ahead days before to ensure we were at home. Item arrived damage-free in perfect condition. Definitely recommend it! read more

The delivery was quick and easy. Came within the stated timeframe. Guys were helpful and friendly.

The delivery crew went above and beyond to install the furniture. But the assembly parts were the wrong size, making it impossible to complete the job. read more

Great delivery team! They were very careful and did an excellent job delivering and putting the furniture where we wanted it.

Automated communication system is terrible and difficult to rectify without threats of redelivery charges. Furthermore Coleman furniture had very little interest in the fact their system is flawed and only gave threats of cancellation and / or redelivery charges VS acknowledgement of the last mile logistics terrible customer service. Basically they schedule you with almost zero flexibility and then take it or refuse and fight the charges you will be incur or be threatened with. read more

The delivery service contacted me as they indicated they would, arrived timely, were polite, professional and careful with the furniture they were delivering. I would highly recommend them! read more

Great White Glove Delivery. They called 30 minutes before delivery. They followed all suggestions. Assembled the Furniture. Polite. read more

Deliveright - Couriers & Delivery Services Near Me - Lexington, North Carolina

Excellent service! Delivered and left BEFORE the time window expired! Everything arrived as expected! read more

Prompt, professional & got the job done. I had to postpone because I was out of town & it helped that I had lots of time. They worked around my schedule. read more

I literally despise YELP - however, I wanted to be sure to give a GREAT review for this company. I have had 3 experiences with this company and they are awesome! They identified damages to our newly ordered furniture and sent pics to the mfr once it arrived at their location from a freight company. This happened twice with the freight company! Due to these freight co damages, Deliverright had 3 deliveries to our home as the pieces were remade & resent. Deliverright dispatch and drivers were excellent every single time and if I could give them 10 stars- I would! read more

First, the crew of three men arrived at 7:30am this morning without calling in advance. Then they wanted to bring the furniture only to the threshold. We told them that our service had been upgraded by Apt2B to White Glove service. But they didn't seem to care. They argued repeatedly with my husband until he finally told them that this was BS and that they need to do their job. I tried calling DeliverRight, but you guessed it . . . no one was answering and their voicemail was full. When I had tried to reason with them earlier on Monday, July 11 about the fact that we had a separate order arriving on the same Tuesday, July 12 in the same window of time that they were in our area and wanted to deliver our furniture, they did not take it into consideration at all. Furthermore, when I calmly tried to explain that I'm disabled and couldn't arrange help so quickly to relocate the furniture from the threshold into the family room in the back addition of our house, all that ensued was an inflexible attitude (she told me they "weren't like other shippers and didn't allow flexibility on the delivery date; only as to whether it was morning or afternoon"), an unwillingness to compromise or cooperate and incessant argumentation; she even interrupted and talked over me. It was just unbelievably disrespectful and so unprofessional. I finally had to call Apt2B to escalate the issue. And once I explained, they were fantastic with upgrading our standard delivery to White Glove gratis. And yet, how funny that today DeliverRight STILL didn't want to provide the White Glove service afforded by Apt2B. It really seems like the scheduler either didn't do her job in communicating or the crew didn't want the extra work. Either way, not a sterling review for any of them. What I can say is that the crew finally got their brains in gear and realized that my husband wasn't going to put up with any failure to give us what was committed to. And ... it wasn't going to look good for them if they had to take the furniture back and only to discover that we were telling the truth and actually DID have White Glove service for the delivery. So the crew leader decided to deliver the furniture, set it up and take away the boxes. And honestly, it wasn't the fault of the crew. It was the communication between the scheduler and the warehouse. But this is exactly the kind of poor service that can so easily ruin the fine reputation of the manufacturer. And it's really this kind of attention to detail that make UPS the clear and overwhelming leader in the logistics space. read more

For the 1st time ever, I paid for the set-up of new furniture. They were professional and assembled/set it up in far less time than I could have. I would definitely recommend! read more

I received an email about the day, and got a text the day before with time window. Due to other cancellations, they delivered the dresser earlier, which was fine with me. The young men were respectful, efficient and got the dresser easily up the stairs and into bedroom. It arrived in perfect condition! read more

The delivery men did an excellent job! They were very patient and worked very carefully to get the massage chair (300 lbs) into the room we desired. It was no easy task (a tight fit) but they were very professional and placed the chair in the perfect spot! I definitely couldn't have done this without their help. Thank you very much Deliveright! I highly recommend them! read more

They arrived on time. They called half an hour before to let me know they were on their way. They were quick, efficient and polite. And they were careful not to hit the low tree branches off the driveway. That was a big plus. They set up my couch, then took all the garbage away with them. I paid for white glove service, and that's what I got. My couch sectionals were all really well wrapped, too. I've seen some bad reviews, and I'm wondering what state those people are in. I'm in New York State, and I highly recommend them. read more

The delivery team was courteous and efficient. The setup was done as we requested. I would recommend them to all.

I paid $200 just to have them bring it to the apartment? I thought white glove delivery was supposed to take the product out of the box and set it up for you. I'm a petit woman and I paid for this so I wouldn't have to inbox and set it up myself as it'll be a challenge. When I asked the guys to do so, they looked at me and just said "we don't do that". So much work I still have to do for spending so much extra money for a service that wasn't delivered. I won't be using this service again, and if you are expecting true white glove delivery service, I suggest you look into other options. read more

Good reliable service. They called 30 minutes before arriving and again when they were at my door. They unpacked my furniture and set it up nicely. The two guys were very friendly and worked quickly read more

This was our second very positive experience with Deliveright. The delivery was exceptional from start to finish. The customer service is outstanding. read more

The company called ahead the day before to give a 2 hour window and then called the day of to give a 30 mins head's up. We had a heavy sleeper sofa delivered with white glove service because it had to get up three long flights of stairs (!!) The last flight was particularly tight and steep. The guys were incredibly efficient and we were amazed that they got it up that super steep, curved staircase. Another delivery team might have given up, but these three kept at it, trying different angles and different tactics until it worked. They cleaned up quickly and were off. Can't recommend this team enough. thank you! read more

The gentlemen were very polite and professional. I am frustrated with the scheduling process. No one would answer the phone, I was directed to the website to schedule. This would have been fine except I wasn't given an option to schedule online. In addition, they have had my furniture in their warehouse for over a month. Very frustrating read more

Great service. On time and reliable! No problem delivering heavy furniture up to second floor apartment. Very efficient team. I would definitely not hesitate to use Deliveright again! read more

Worst experience ever! Completely devoid of professionalism! They lie and change their story at whim.

They did an awesome job delivering my bedroom set. Very friendly. Excellent service. Highly recommend!

Every delivery has been accompanied by a very rude driver. They have such an attitude and worse they put the furniture together incorrectly. I believe ours was through foxboro logistics. Unfortunately if this is where the furniture uses as a service, I would look for somewhere else to order to not have to deal with this delivery service. read more

On time and extremely professional and friendly. They delivered and assembled my be in less than 30 minutes.

Dear Mr. Ladden, I would love to have a conversation with you about my recent experience as the final retail customer of an amazon purchase. My furniture is currently in High Point, NC however I am being told it will take a month to deliver it to Mooresville, NC. This is a one hour driving distance. I tried to work with customer service to no avail. I have begun a contact with the company, who is your direct customer, and Amazon about my delivery struggle with Deliveright. I was kept on the phone on hold several times for long periods as they did not want to provide me with your name or contact number. You can listen to the recording. I welcome speaking to you about this experience. Deliveright's website states in its FAQ, as copied below, a 3-5 day delivery time frame. I do feel I was being kept on the phone for long periods of time to purposefully frustrate, dissuade or deter me from being helped. This is against everything I think of in customer service excellence. There are several other things I could provide feedback on as well that were frustrating in the process; the number of text message contacts is annoyingly excessive, the ability to directly contact a customer service representative is extremely difficult, only one date was provided as a delivery choice, no details provided on the process if I did choose that date as far as time frame needed. I could not choose a date without knowing this information in advance. I look forward to hearing from you. Respectfully, Lori Reuter On the website FAQs What happens if the customer changes his or her mind? By getting merchandise to consumers in only 3 to 5 days, we think buyer's remorse is likely to be minimized. We can help reduce this risk for retailers, but we count on retailers to manage relationships with end consumers. We do not offer refunds for undamaged merchandise that is refused by consumers. Deliveright can return merchandise to a retailer if a customer refuses delivery. read more

Very happy with how my sofa bed delivery went. The guys were great and no issues despite this piece weighing a ton! Happy to tip well.

Trying to communicate with this company is almost impossible. They don't return phone calls, texts, or emails. The delivery guys were great but I would never do business with this company again because they have forgotten that customers come first. read more

My delivery team obviously have done this before. They were friendly, efficient, quick and polite. They took the time to demonstrate how to work the controls, and then watched while I used the controls, making sure I understood the instructions. There was constant updating from the company before the delivery, so I was always aware of what was happening. I'll give this company an A+ ! read more