Absolutely horrible, from the receptionist to the delivery man and postmaster. No responsibility or…read moreaccountability from them. Packages are not picked up on time or half the time they don't even show up. Take some pride in what you do people.

absolute sh!t show. phone has been ringing for almost an hour with no answer. no one cares about…read moretheir job in this location. it's been like this for close to 10 years.

More issues! I come outside today to a letter for the former tenant, I have lived where I am for 10…read moremonths now, not only am I getting the past tenant mail, I'm now having mail left outside the door with a note saying "I didn't have the key sorry" WHO DOES THIS?! HOW ARE YOU A MAIL COURIER BUT DONT HAVE THE KEYS?! IM DEFINITELY REPORTING THIS.

Usually delivery is great but today my mail was left outside on top of a decoration. It was not put…read moreunder anything to make sure it was secured. It was very windy and about to rain so it could blown away if I didn't come out when I did. We have a mail slot in our door so why wouldn't open the door and slide the mail though. I tried calling to post office at 4:32PM and to no avail no answer. It's supposed to be opened until 5:00PM according to the website. Hopefully, I won't experience this again.

I've been selling online for a little while now, Poshmark, Mercari, Etsy, you name it, any way I…read morecan make some extra cash on the side in this day and age, and this USPS has been one of my BEST experiences yet! There are others, in other suburban areas where the quality of service has been notable, but I really wanted to pop on and say how Alicia has went above and beyond for me multiple times! From finding a box big enough for my items to printing something out for me because my printer broke. Alicia doesn't tell you, "No," she says, "Let's figure it out together," or, "Let's see what we can do!" Be like Alicia! Also USPS commend Alicia for her dedication and service. Many of your employees in other locations are lazy and subpar, but Alicia goes above and beyond! Give credit where credit is due! PARKING & Location This is my favorite location yet because it's not on a busy street. Easy to get in and out of. There's plenty of parking. You don't even have to get out of your car if you want to just drop your packaged mail off. There's a drop box outside you can drive up to with ease! INSIDE Very well cleanly kept! You can tell this place is well-loved. You also can find everything you need, for free, right as you walk in. Plenty of shipping materials to choose from. CUSTOMER SERVICE Like I mentioned, the customer service here is out of this world! I saw reviews from others saying Alicia has been amazing. By chance, I got help from a young woman, at the desk, who happened to be Alicia! She really went above and beyond for me, and I was doing this new send a package via QR code because my printer broke. I was nervous about being told, "no." But she did not! She scanned it, it printed, had no issue. Not once did she tell me "no," to any of my questions, like many other workers in other locations have. She helped me figure it out or learned in the process with me. For anyone who needs extra money or is starting a small business, we rely on USPS for a lot! So we need more workers like Alicia to help us achieve success! OVERALL I will do as much of my business here as possible. I'm constantly traveling for leisure and for work, so I'm not always in the same location. But time and time again, this USPS location has proven to be the best.

Let me start by saying I went on vacation last week. A week before I went online to do a mail hold…read morefor the time I was gone. I was gone 5 days, but somehow 2 of those days mail was delivered! I'm not going to mention how the carriers have literally walked a path in my front lawn. And lastly, two streets over on New Albany rd. there's a house with the same numbers as mine. Surprisingly I receive their mail and they receive mine. I see how Chestnut Hill Rd can be mistaken for New Albany Rd, they're so similar. I even tracked the mail person down to give her back the mis-delivered mail twice. pathetic at best. I guess Louis Dejoy has accomplished what he has set out to do. I also for got to mention I found a letter jammed behind my mailbox from May that someone wrote, please deliver to this address on the front of it. I think the mailman tried to hide that mis delivery by jamming it behind the box

It's frustrating at times to visit this location because they have limited staff & take a 2 hour…read morebreak for lunch & the store is closed during that time. The only way to access po boxes is while the store is open. There are limited packing supplies available for purchase. Prices are reasonable.

Awful service and hours! Went twice to pick up held mail…read more Sign says closed 1:30 to 3:00. I was there at 9:30 and again at 11:30. Not a light on or soul in sight. No phone service- the calls don't connect. USELESS

I come to this post office to mail packages when the post office in my neighboring town closes at 5…read morePM, since this location stays open until 6 PM on weekdays. I've always had a great experience here -- the clerks are friendly, efficient, and very helpful.

Try to call about picking up my mail in person. All I get is a phone AI or whatever trying to…read morefigure out how they can solve my issue without talking to a human being. The computer keeps asking why I am calling and then trying to suggest that something different than I said. It's frustrating in a waste of my time. Finally they said that we connect me to someone in 14 minutes. I think if most businesses ran like this they would be out of business certainly out of customers.